• Defining and optimizing the processes and systems for gathering, managing, visualizing, and reporting on data
• Developing processes for intake and resolution of internal data requests.
• Understanding stakeholder priorities and having a framework for measuring, monitoring, and managing the work that your team does to support these priorities.
• Developing metrics, tracking, and regular reporting that allow quick decision making and provide executive leadership with regular analysis of activities and business health.
• ETL (Extract, Transform and Load) process from multi source into data warehouse.
• T24 routine and program. Mainly on data extraction from CBS.
• Deriving business insights based on the analyzed data and reports created, offering narrative reports and interpretation as needed.

• Responsible for on boarding local and international partners
• Identify and acquire new potential partners to achieve target plan
• Assist to develop plan, drive sales execution and direct marketing activities
• Maintenance relationship with existing partners to improve the performance
• Assist to implement the new partner projects with relevant teams

• Stay current with the development in microfinance in the areas of new product development to position LOLC as a major player in the Cambodian MFIs.
• Evaluate the financial aspects such as budgets, expenditures for any research projects.
• Contribute to the research and development of LOLC innovations in financial products and services to match the changing needs of preferences of the clients.
• Plan and implement market research and customer surveys to assess and evaluate demand, brand positioning and awareness of LOLC financial products and services.
• Initiate marketing research studies and analyze findings.
• Review, validate, and analyze data from related departments to prepare proper reports to management.
• Coordinate and participate in promotional activities within the financial sector in Cambodia to market LOLC products and services.
• Liaise and build relationships with a range of stakeholders e.g., clients, partners and colleagues.
• Assist in the planning and implementation of special projects which LOLC undertakes.
• Perform other tasks assigned by managements.

• Manage, train and supervise the product evaluation team on a weekly, monthly, quarterly basis
• Introduce the characteristics and scope of current and future product lines by examining the technical characteristics and product requirements. Evaluating new product ideas or product changes and packaging.
• Evaluate market competition by comparing the company's products to competitors' products.
• Bring new products to market by analyzing proposed product requirements and product development programs;
• Prepare a return-on-investment analysis; Create a schedule with engineering and production
• Introduce and market new products by creating time-integrated plans with sales, advertising and production.
• Determine product prices using market research data. Check production and sales prices; Expected quantity; Special prices and on-demand orders.
• Meet operational requirements by scheduling and assigning staff. Monitor work results.
• Perform other duties as assigned by the CEO

• Introduce, promote and sell Decorative products to allocated customers and geographical territories through regular visits to maintain good relationship and obtain market information.
• Promote decorative products by co-ordinating marketing activities and campaigns to achieve sales budget.
• Execute of sales policies and marketing activities in line with company rules and regulations to support business growth, uniformity and business efficacy.
• Have a strong follow-up on collection as per assigned targets to ensure that company working capital conditions remain healthy.
• Maintain good relationship and provide high quality service to existing distributors and attending to customers’ complaints
• Create and maintain data and be an active user of CRM
• Co-ordinate with relevant departments to ensure timely delivery and good customer service
• Liaise with the client market and respond to enquiries, introducing products and services to dealers/projects
• Undertake and regularly update area audits to identify market potential within own designated geographical area together with Supervisor

• Verify the quality of technical information in bids and specifications by assuring that written documentation contains reliable and correct technical information to ensure compliance with global standards, certificates, and customer requirements, and that Jotun is perceived as a preferred supplier. (not for Powder)
• Support and assist sales personnel by providing relevant documentation, making draft specifications and project-specific procedures to ensure that the right products and solutions are used for the right purpose and in line with customer expectations.
• Assist and support sales personnel with technical knowledge when interacting with customers by making technical presentations and providing technical documentation to establish professionally sound relations with customers.
• Approve specification and make product recommendations
• Verify technical questions with local lab, and log enquiries and file reports as per TSS policies and procedures
• Support and assist Technical Support Engineer (or Senior Engineer) in handling claims and complaints (applicable for Powder)
• Support and assist local sales team and the Technical Support team in increasing sales growth and market share (thru Troika Approach), by establishing Jotun products at new customers. Or, establishing Jotun new products at existing customers (applicable for Powder)
• Support and assist Technical Support Engineer in conducting professional applicator plant audits and trainings by technical visit programme (e.g. Jotun Approved Applicator, Jotun Powder School) (applicable for Powder)
• Support and assist sales and Technical Support Engineer in conducting customers plant improvement projects by undertaking product development trials at applicators facilities ensuring customers benefit from Jotun innovative products (applicable for Powder)

• Deliver business target meet to company core values
• Build relationship with brokers, partners, and corporate companies
• Assist line manager training and coaching sales staff to understand the insurance concepts, company products, and sales processes
• Prepare business updates to line manager, brokers, and partners
• Support partners to monitor and evaluate performance
• Provide supporting to broker teams, corporate companies, and customers
• Prepare and implement monthly activities including customer presentation and visit broker staff
• Perform other duties as assigned by Line Manager

• Recruit agents and manage, monitor and review their productivity
• Deliver BOP, sale presentation or other events, may have
• Coach, guide, supervise and JFW with LCs
• Drive sales activities to meet sales target through effective planning and budgeting
• Manage the morale and expectations of the agency force to ensure that they remain productive and competitive
• Conduct team meeting once a week and follow up call to listen their feedback on the ground
• Motivate LC/Leaders through incentive schemes to encourage them to deliver best. Appreciate them whenever they do good job
• Report weekly activates and other tasks assigned by HOA.

• Purchasing Task
o Prepare purchasing plan
o Order products from local and oversea supplier
o Checking and receiving goods and accessory part that ordered from suppliers.
o Send email of goods information to related Department.
o Process invoice to related accounting & head department
o Doing purchase report
o Shipping Task
o Checking and verifying shipment documents before processing Customs Permit
o Stamp shipping documents, then pass to forwarder to process Customs Permit
o Prepare shipping documents to forwarder for Customs Permit & clearance at Poi Pet border
o Process Form D and Customs Permit (Price Approval) at Customs Department
o Follow up permit documents; after that, pass to Logistics Company for goods clearance at SHV.
o Follow up shipment with shipping company to check the specific arrival note of container or products arrival.
o Follow up clearance process & arrange truck to warehouse for unloading products
o Inform schedule of container arrival to warehouse.
o Prepare report for inspection at warehouse.
o Inspect unloading products at warehouse.
o Send unloading report to accounting department and related department.
o Do unloading report for department head.
o Follow up with shipping company for clearance invoices after shipment arrived at WH.
o Pass original clearance invoices to accounting department.
o Calculating actual tax paid report and submit to department head.
o Doing clearance summary expenses of each shipment.
o Going to customs department for checking import tax with customs officer.

• Determines customers' needs and desires by specifying the research needed to obtain market information.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/ or packaging changes.
• Assesses market competition by comparing the company's product to competitors' products.
• Provides source data for product line communications by defining product marketing communication objectives.
• Educate and train internal and external groups on product positioning and product specification.
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
• Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
• Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.
• Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Maintains product management staff by recruiting, selecting, orienting, and training employees.
• Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.