• Work with Project team, Development and Business team to create test case/scenario
• Review and analyze system specifications
• Execute test cases (manual or automated) and analyze results
• Evaluate process flow according to technical specification
• Create logs to document testing phases and defects
• Carry out regression testing every time when changes are made to the code to fix defects
• Report bugs and errors to project manager and development team
• Help to troubleshoot issue
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Liaise with cross-functional team to create user manual and training manual
• Work with Developers to achieve Continuous Integration (CI) by embedding automate testing
• Conduct training to end users
• Performs other duties as assigned by Quality Assurance Manager

• Accountable for Legal and Compliance affairs:
o Assist in investigation of compliance breaches/lapses and come up with recommendation for action.
o Monitor and escalate all new and changes in laws and regulations which is applicable to AMK’s businesses to responsible departments.
o Develop training materials of the compliance and run compliance training.
o Provide assistance in developing and updating policies and procedures by enforcing document standards.
o Maintain policies, procedures, exceptional report registration. Alert the Policy Owner to review the policies and procedures.
o Assist manager to conduct regulatory compliance testing.
o Accountable for AML/CFT:
o Update AMK regulatory blacklist and internal watch-list and ensure the lists are updated in the customer screening systems.
o Perform customer risk profiling and alert to the manager on high risk customer for conducting enhance customer due diligence
o Monitor and analyse suspicious transactions and report those to Compliance Manager and Head of Legal and Compliance.
o Assist manager to conduct compliance testing.
o Guide and assist all staff regarding compliance with AML/CFT policy and procedure.
o Prepare AML/CFT reports as required by Manager.

• Overall Management
o Guiding the day to day activities of the marketing team.
o Ensuring that the marketing objectives are implemented by the marketing team successfully.
o Undertake continuous analysis of competitive environment and consumer trends.
o Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
o Be a role model on staff retention and recruitment for own department.
o Communication
o Developing and delivering marketing and communications strategies.
o Act as key contact point with media and relevant stakeholder.
o Ensure the appropriateness, timely and correctness of information sharing to public in all channel authorize in AMK.
o Make sure that the businesses marketing communications promote the right message to maintain a good brand image.
o Manage social media presence and direct programs to improve social media reputation and recognition.
o Corporate Branding
o Development and implementation of the Brand strategy.
o Work closely with business and related team to define marketing materials and programs.
o Maintain and enhance department policies and procedure such as CI’s policies and ensure all stakeholder adopt and correctly use company CI’s policies.
o Marketing Strategy and Execution
o Developing the marketing strategy for new and existing products by working closely with business and related team.
o Overseeing implementation of the Marketing strategy including campaigns, events, digital marketing, and PR.
o Working closely with business team to enable them to meet their commercial objectives by providing them with appropriate tools, materials and presentations

• Work with Project team, Development and Business team to create test case/scenario
• Review and analyze system specifications
• Execute test cases (manual or automated) and analyze results
• Evaluate process flow according to technical specification
• Create logs to document testing phases and defects
• Carry out regression testing every time when changes are made to the code to fix defects
• Report bugs and errors to project manager and development team
• Help to troubleshoot issue
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Liaise with cross-functional team to create user manual and training manual
• Work with Developers to achieve Continuous Integration (CI) by embedding automate testing
• Conduct training to end users
• Performs other duties as assigned by Quality Assurance Manager

• Prepare detail plan of IT related for the year aligning with overall plan by Head of Internal Audit and present to Head of Internal Audit for approval
• Design risk and audit universe of IT related field as a data and information collection (IT infrastructure, Management Information System, IT Security, Core Banking Support, IT related projects)
• Design audit program to define objectives and scope of the IT related; the objectives are to ensure the integrity of the data and processes that the system support
• Conduct IT related audit missions with regards to the objectives and scopes defined and approved by Head of Internal Audit
• Involve in some assigned specific IT and system projects
• Be pro-active on updating related emerging IT risks and update the status of cyber security and the IT general control including, but not limited to, network infrastructure and firewall security setting, data management
• Take lead in designing of standard IT audit program for branch audit to test appropriateness and compliance
• Provide training and refreshment training of IT audit program for branch audit to related staff
• Provide immediate recommendation as the result of both the compliances, risk and operational audits relating to IT
• Draft internal audit report on own findings and report to Head of Internal Audit
• Ensure constant capacity building and up-to-date of AMK’s performance
• Maintain constant communication with IT department relating to the performance of the IT department
• Other tasks required by the HIA.

• Collaborate with technology team members, end users, and other stakeholders to integrate systems and other data together.
• Communicate application problems and issues to key stakeholders, including management, and end users.
• Perform and test system backups and restores to ensure system recovery from error or outage.
• Monitor, test, and tune system performance; preserve and provide system log files as needed
• Implement policies, procedures, and technologies (including firewalls) to ensure Linux/Open Source system security through secure system access, monitoring, control, and routine security evaluations

• Develop and modify the policies, procedures and documents for non-credit product and other value added services
• Presenting new product proposals and/or enhancements to committees
• Be the leader of taskforce team in a development and improvement of new and existing non-credit product and other value added services, including product concept development, pilot-testing, monitoring and evaluation.
• Develop Test Case, and UAT of new and modify product/service
• Regularly follow-up and analyze the non-credit product and other value added services offered by key competitors within AMK’s target market.
• Ongoing support to relevant stakeholder for any new/modified products to ensure high standard of policy and procedure compliance;
• Regularly reporting to Product Development Manager on progress of product development process, challenges or constraints to be addressed.
• Work closely with taskforce team, included MIS, CBS, RISK, Training, Marketing, Deposit, Agent and Operation Department to develop the product/service
• Work with research and other sale departments to collect ideas or feedbacks from clients, staff and partners for better improving of current products and services as well as initiating the possibility of product bundling for each specific segment of AMK’s market.
• Other task assign by head of product development department.
• Work with AMK’s partners and other relevant technical departments to develop end to-end process of product, including concept and prototype development or customization, testing and roll-out of the products and services.
• Keep a good relationship with partners and sharing feedbacks or suggestions for ongoing improvement on the partnership.

• Defining and optimizing the processes and systems for gathering, managing, visualizing, and reporting on data
• Developing processes for intake and resolution of internal data requests.
• Understanding stakeholder priorities and having a framework for measuring, monitoring, and managing the work that your team does to support these priorities.
• Developing metrics, tracking, and regular reporting that allow quick decision making and provide executive leadership with regular analysis of activities and business health.
• ETL (Extract, Transform and Load) process from multi source into data warehouse.
• T24 routine and program. Mainly on data extraction from CBS.
• Deriving business insights based on the analyzed data and reports created, offering narrative reports and interpretation as needed.

• To ensure staffing and human capacity development plans for the needs for human capital as per market expansion plans and to satisfy future needs for human resources to support future growths of the company’s business activities.
• To ensure that the branch has enough facilities, adequate number of employees and those employees are well trained, and all processes are in place to perform services for customers.
• Oversee overall performance and the quality of customer service on-and-off site to ensure customer satisfaction. Take remedial actions if weakness or issue is found.
• Ensure that all AMK channels are made available to customers and they are aware of them.
• Work out with branch management department to improve customer experience proactively or to keep up with ever-changing view of the customers.
• Lead team members to solving credit-related and operations-related issues and problems.
• Lead and monitor the implementation of policies, procedures, directives, etc., to achieve effectiveness and efficiency towards eliminating all kinds of operational misconducts and wrong doings.
• To make annual financial projections and cash budgets to effectively manage operational and financial costs.
• Do monthly, weekly, and daily cash flow projections and manage the actual cash flows to ensure sufficient cash for operations.
• Monitor the implementation of Finance policy, procedures, and instruction
• To develop annual sales target and action plans to achieve expected productivity and quality.
• Adopt the company’s strategies and formulate techniques for implementing the strategies to penetrate markets in the branch's operational areas.
• Distribute sales targets to sales team members and engage them to deliver outstanding performance for their own and high profitability for the branch.
• Build and maintain close relationships with prospects, clients, and local authorities.
• Pinpoint business opportunities in existing and new operational areas and bring forward to management for formulating specific business strategies.
• Observe market trends to better understand competition and to identify threats.
• Lead and monitor the implementation of Administration policy, procedures, instruction, etc.,
• Monitor the use, control, and maintenance of IT systems and equipment to ensure efficiency and security of the company’s database and operations.
• Regularly review progress of work and to share information in a roundtable way in order to create an effective form of communication within the branch.
• Participate in meetings with middle and senior management regularly or occasionally as required.
• Make various types of report available to oneself and supervisors
• Ensure good working environment at workplace, staff members have good relationship with one another, good liaisons with local authority and other stakeholders.

• To gather and evaluate user requirements, designing graphic elements and building navigation
• components;
• To illustrate design ideas using storyboards, process flows and sitemaps;
• To design graphic user interface elements, like menus, tabs and widgets;
• To build page navigation buttons and search fields;
• To develop UI mockups and prototypes that clearly illustrate the function and appearance of the sites;
• To create original graphic designs (e.g. images, sketches and tables);
• To prepare and present rough drafts to internal teams and key stakeholders;
• To identify and troubleshoot UX problems (e.g. responsiveness);
• To conduct layout adjustments based on user feedback and experiences;
• To adhere to styles standards on fonts, colors and images
• To design, develop or provide possible solution to retrieve dashboard or analysis reports.
• To learn and support on Mobile Development, Web development, Design, and QA
• To analyze and review business requirements and technical requirements as provided project director;
• To develop the proper documents related to assigned task;
• To Follow the standard software development life cycle and/or development operation for application development;
• To actively participate in discussion and problem solving during development process;
• To work closely with project team and others to ensure that the delivery meet the requirement and timeline;
• To do other work or project assigned by Tonlesap Project Director or CEO.