• Sell and market the Bank's full range of financial products and services to meet set target

• Sell and market the Bank's full range of financial products and services to meet set target

• Lead and coordinate to develop long term marketing strategic for SONIN FINANCE PARTNER
• Lead and coordinate to develop marketing budget on the annual basis with concerned branches and department
• Develop and manage the implementation of marketing strategies and strategic action plan for the year to come
• Lead, manage, motivate, and evaluate the staff under supervision to work toward SONIN FINANCE PARTNER vision and mission.
• Manage to analyze and evaluate the market demand, competitors’ environment, competitors’ product and services, and economic context of the country.
• Manage to analyze and evaluate the impact study of lending, customer service performance and build awareness positioning.
• Manage to efficiency and effectiveness of marketing promotion and advertising though mass media, print ads, and telemarketing.
• Manage to produce the marketing material and communication tools to build SONIN FINANCE PARTNER ’s branding, promote SONIN FINANCE PARTNER products and services, and support the operational growth.
• Initiate and manage to build SONIN FINANCE PARTNER social image with the public
• Manage to create the new promotion campaign in order to attract new customer and strengthen the existing customer with SONIN FINANCE PARTNER.
• Develop, define the strategic marketing plan of SONIN FINANCE PARTNER products and outlets
• Lead the development of behavior change materials and campaigns for SONIN FINANCE PARTNER products
• Manage the interpersonal communications, hotline and other unique special marketing jobs.
• Manage company contact database of customer, investors and other stakeholder and maintain a good relationship with them by keeping informed them of all company update
• Marketing & Communication:
o Involve in preparation of budget plan for marketing and research department
o Initiate marketing plan to launch new product as well as promote existing products.
o Propose promotion campaign to increase sale volume to reach OP for credit and non-credit product.
o Initiate and manage marketing program as part of sale support.
o Propose effective advertising channel for managements.
o Contribute for the effective of implementation branding within the company.
o Implement and control the promotion campaign for the company.
o Co-Marketing Activities:
o Plan and propose promotion campaign with business partner.
o Work with business partner to plan the join-marketing activities.
o Manage and implement the join-marketing activities.
o Corporate Social Responsibilities:
o Prepare yearly CSR plan for the company.
o Prepare and manage to budget plan for CSR activities.
o Manage the development of procedure/manual of CSR.
o Lead the implementation of CRS activities both in HO and branches.
o Manage and prepare report of CSR and submit to stakeholder.

• Strategy & Planning
o Develop, implement and manage the Premier banking’s sales and operations plans to achieve business target
o Collaborate with branch managers, branch sales personnel and Head of Business Banking to drive and grow NTP customer acquisition, retention and satisfaction
o Sales Management
o Achieve sales & revenue targets by managing the business implementation of Premier Banking
o Execute sales plans and allocation of sales targets with the team of Relationship Managers and monitor achievement of committed target
o Lead, motivate, coach and develop the Relationship Managers on effective presentation, selling, financial planning, investment counselling and relationship building skills
o Also in-charge of SDB’s sales target to ensure awareness and take up among Premier Customers and high value depositors.
o Actively provide on-the-job training and people development of all staff
o Plan & execute the clients’ marketing events/activities on monthly basis so as to drive the business volumes.
o Centre Operation
o To manage and ensure highest quality customer service delivery and overall center presentation for Premier Centre in Phnom Penh main branch.
o To ensure smooth and effective center and SDB operation to achieve satisfactory audit rating and compliance to Bank’s policies & procedures and guidelines
o Product management & campaign
o Lead premier banking/SDB related product development and ensure proper implementation plan to its intended target premier customers
o Competitive analysis on competitors’ products and pricing
o Work with Marketing & communications on customer campaign requirements, strategic merchant & lifestyle partnership, lifestyle and marketing outlook events

• Assure the successful client integration.
• Provide information to Marketing and Manager for sales planning and forecast activities (including prospect qualification and local market intelligence).
• Execute sales process, Generate New business and assigned SME clients and targets in line with the sales plan.
• To support the Commercial Manager and provide Key Account Management when necessary
• To follow up overseas sales lead, instruction and feed back to overseas
• Generate qualified sales leads and followed up regularly.
• To handle enquiries or divert enquiries from customers to respective departments
• To be responsible and coordinate with accounts and keep track of the outstanding of assigned customers
• To follow up on claim handling and complaints in close cooperation with operations and with Commercial Manager
• Perform quality and timely update and maintenance of the data in CRM (Sales Claud)
• To take up additional tasks to be assigned by superiors
• Ensure all RFQ (request for quotation) are replied to within the time specified.
• Communicate with internal team to maintain cost and selling rate in our system
• High team spirit and strict self-management follow decisions and direction from management team in shifts, roster, and stipulated policies
• Another task assigned by Air Freight Manager/Team Leader

None.

• To build a database of clientele and increase the exposure of products throughout Cambodia and work with PR and branding companies to maximize the PR opportunities and expose the brand where possible
• To set up a sales and marketing plan and budgets for each financial year and ensure that it is implemented
• To oversee all incoming enquiries direct/indirect and ensure that each one is handled in a proper and efficient manner
• To ensure that the database is created, built up and updated
• To build strong working relationships with the front and back management
• To event manage all appointed sponsored events and wherever possible up sell on these event
• Create, deliver and measure promotional activities, including staff incentives
• Create and implement sales/forecasting and budgeting plan
• New market and new customer's development, enlarge products sale market
• Responsible for market information collection and competitor analysis;
• Cooperate with marketing team for promotion or any proposal actives to potential depots
• Establish sales team who can handle channel, and depots customers. Identify market opportunities and new customers to win new business.
• Lead customer relationship management work, keep good and long-term relationship with key customers. Leverage all sales channels to build a healthy distribution system.
• Prepare monthly/quarterly sales order and sales forecast report. Be responsible for order, hit rate and other target, submit sales data to management and HQ monthly or after back from trip.
• To attend weekly management meetings to discuss operational, financial and day to day management issues and to build a strong management infrastructure- (Ideally)
• Work closely with operation team to make sure stock balance (in stock products)and smoothly delivery for individual depot.
• Other tasks assigned by Top Managements

• Propose, plan and execute marketing strategies
• Promote Bank Products for both loans and deposits
• Liaise with potential clients and depositors
• Process loan and write up credit memo
• Assist to recover bad debt of the branch

• Assist ongoing service related initiatives/projects/campaign
• Work with stakeholder in order to achieve the assigned work
• Recruit partnership to extend Priority benefit
• Assist Head Priority on assigned task
• Priority and campaign reporting
• Monitor and track bank deposit rates and feedback for ALCO/Treasury
• Conduct customer satisfaction surveys and feedback program
• Assist planning and execute marketing strategy and preparation of marketing work
• Manage/organize/support promotional activities, product launch, information distribution
• Be a contact point of Priority Department
• All other matters ancillary to the above and to perform any other related duties that Management may require from time to time

• To grow and maintain portfolio of deposit individual clients through building strong relationships with prospects, networking and by providing proposition and advisory for commercial banking clients on their Cash Management.
• Proactively cross sell all other products within the Bank including various types of commercial banking product and service.
• Procure new business through customer acquisition and manage relationships with existing customer
• Provide sound financial advice and dispensing customized solutions in alignment with the bank's standards and industry regulations
• Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution
• To work closely with internal stakeholders including Treasury and Operations Teams to ensure the portfolio meets planned revenue and volume projections.
• Resolve complaints and issues efficiently and in a timely manner.
• To assess and manage the potential risks by performing customer due diligence in compliance with all statutory and regulatory requirements as well as the Bank’s internal procedure manuals.
• Perform other tasks assigned by line supervisor