• Record daily transactions of head office in Morakot system correctly and on a timely manner.
• Check transactions of branches to ensure accuracy on a daily basis.
• Send/guide necessary adjustment to branch accountant to correct error.
• Verify balance of cash on hand and in bank between Morakot system and Daily Cash Transactions and Bank Book.
• Prepare bank reconciliation daily.Verify lease and AIR reconciliation on a daily basis.
• Prepare financial statements of head office.
• Prepare prepayment/deferral schedule and send to Accounting Manager for verification on a monthly basis.
• Check financial statements produced by branch accountant to ensure accuracy.
• Understand NBC’s applicable regulations related to leases and impairment.
• Understand clearly about structure of lease and accounting in Morakot system.
• Analyze lease and accounting related issues in Morakot system reported by branches, propose solution and send it to Accounting Manager for review before communicating to branches.
• Support accounting functions at branches as and when required.
• Reconcile repayment report from WING, TRUEMONEY, etc. with branches on a daily basis.
• Prepare staff loan deduction and record transaction in Morakot system on a monthly basis.
• Verify interest income report reconciled by branch accountants on a monthly basis.
• Verify and consolidate explanation of incomes and expenses (before allocation) on a monthly basis.
• Verify and consolidate report of security deposit on a monthly basis.
• Verify and consolidate report of key mobilizers on a monthly basis.
• Monitor budget of branches and report any expense over the budget to manager for further action.
• Visit branches and write report about findings and recommendations for work improvement.
• File Payment Voucher, Receipt Voucher, and Journal Voucher in semi-arch file properly and on a daily basis.
• Assist internal auditors, external auditors, tax officials and other rating agencies in providing financial information and supporting documents or clarification. Perform other tasks assigned by manager.

• To review and process payment to suppliers and dealers
• To check and verify invoices from suppliers and dealer
• To deposit cheque at bank
• To bookkeeping transaction into system
• To file and maintain document in proper file management
• To prepare monthly tax declaration
• Other tasks to be assigned by Management

• Card Fraud Risk and Dispute officer is responsible as following:
o Handle and manage card transaction dispute/chargeback with other Bank,
o Communicate disputed/chargeback transaction information with cardholder/merchant,
o Monitor and manage card transaction fraud risk,
o Regular reporting of chargeback/disputed transaction internally and to Master Card and Visa
o Other tasks assign by line manager

• Responsible for conducting audit and review of the branches and Head Office departments in accordance with the Bank’s audit scopes, approaches, methodologies and ensure the audit objectives are met.

• To Review and process payment to suppliers and dealers
• To check and verify invoices from suppliers and dealer
• To Deposit cheque at bank
• To Bookkeeping transaction into system
• To File and maintain document in proper file management
• To Prepare monthly tax declaration
• Other tasks to be assigned by Management

• To call overdue customers or relevant party for pushing payment;
• To prepare weekly on collection activities plan, and be responsible for phone and field collection;
• To perform field collection activities according to line manager's instructions;
• To build communication with the local authority;
• To provide practical solution for collection activities;
• To monitor the responsible overdue customers closely and report to line manager;
• To Prepare the application form for bad debt and write off customers;
• To conduct motorbike repossession from the delinquent customers for selling;
• Other tasks will be assigned by Manager.

• Objectively assess a company’s ISP business processes. Assess the company’s risks and the
• efficacy of its risk management efforts.
• Ensure the existence of policy and procedures and they are well implemented.
• Ensure the company is compliant with relevant laws and statutes.
• Evaluate internal control and make recommendations on how to improve it.
• Identify shortfalls or gaps in all processes (operations, financial and technical)
• Promote ethics and help identify improper conducts.
• Assure safeguards of company’s resources (finance, assets, property…etc.).
• Investigate fraud. Communicate the findings to the management and company’s leadership.
• Follow up with the concerned departments to implement corrective and preventive actions based on the audit recommendations

• Develop work plan for service delivery team;
• Manage day-to-day operation of service delivery and team performance;
• Manage and monitoring on the escalation process to next level support;
• Manage and monitoring of the response and resolution SLA on incident and service request to ensure meet with agreed SLA;
• Prepare internal control report that align with key risk indication;
• Measurement of team work and customer satisfaction report;
• Helping service delivery team with problem solving to ensure effectiveness and efficiency of working;
• Analyst the root cease of incident in order to provide solution and moving to next level support;
• Troubleshooting and provide correct analyst action;
• Follow up with customer to identify area of improvement;
• Drive and manage proof-of-concepts for automating T24 services and submit results to Deputy/Head of department and other related stakeholders for validation;
• Coordinate with Application Development and Application Support units on release management and code/application promotion ensuring accurate and timely deployment;
• Manage the installation of patches and T24 version upgrades, maintaining the system at the correct version level based on product feature offerings, and issue resolution needs;
• Develop daily, weekly, monthly reports in order to produce more productivity of service delivery team;
• Develop service request and process flow enhancement to provide better customer experience.

o Accounting and Finance Task:
o Overview all accounting team
o Check and approve on payment document.
o Reconciliation all GL account
o Checking all financial transaction and GL at all branches.
o Consolidate financial report
o Check on monthly payroll branches
o Verified and post collection in NAV (Collection header
o Follow up collection and default
o Coordinate with CS Depart. To push collection
o Check CS incentive
o Check contract status for pre and post customer to see if there is some contract that expire, and make analyse summary to send to all top managers.
o Morning briefing with Customer Service department and Operation department
o Control inventory
o Control fixed assets.
o Check all cash flow in company.
o Manage payment schedule
o Customer Service task:
o Follow up collection and default, Barcode closing &follow up with CS.
o Check CS incentive all branches.
o Attend briefing with CS department 1/weeks
o System:
o Make adjustment (Inventory, fixed assets, depreciation, tax adjustment, payroll, and accrual account).
o Key in write off and block on excel list in NAV
o Reconcile all GL account
o Produce financial report for SRP
o Tax:
o Prepare and accurate monthly and yearly tax declaration
o Calculate monthly tax declaration such as VAT, Salary Tax, and prepare yearly tax declaration
o Reports:
o Consolidate financial reports
o Consolidate monthly tax report
o Accounting report: (Receivable aging, Inventory Report, Fixed asset Report.....,)

• Make an initial plan for daily collection and contact customers with due invoices for appointments
• Ensure cash receipts or incoming transfers are correct with invoices and on time
• Ensure all bank notes collected are not fake before leaving the customers’ location
• Contact due customers via telephone and maintain consistent follow-up with these accounts by established SOPs
• Convince cash customers to pay by bank transfers instead