• Card Fraud Risk and Dispute officer is responsible as following:
o Handle and manage card transaction dispute/chargeback with other Bank,
o Communicate disputed/chargeback transaction information with cardholder/merchant,
o Monitor and manage card transaction fraud risk,
o Regular reporting of chargeback/disputed transaction internally and to Master Card and Visa
o Other tasks assign by line manager

• Manage on employee time attendance record for all staff with tracking report and submit to C&B Team
• Manage on leave management and HRMS system management
• Assisting on HR compliance such as MoLVT system, request Foreign Labor Quota, and Employment Work Permit for expat
• Manage on employee’s personnel profile, prepare checklist and follow up for the pending documents
• Ensure new employee information into the HRM system timely
• Conducting on board process, inform and announce new employee to each department’s buddy and all employee
• Preparing announcement to all employee and/or the public stakeholder about Holiday Notice
• Issuance HR letter such as employee reference request for expatriate extend visa, and invitation letter
• Reviewing on employee traveling request form
• Performing admin job such as (Fix asset and non-fix asset management for HR Department, Request and stock management for HR stationary
• Perform other tasks assign by supervisor

• Clearly scoping project requirements, define project timelines, manage timelines, and provide visibility to stakeholders.
• Assist with the coordination of internal technical teams and sub consultants.
• Ensure solutions meet customer requirements; develop and manage detailed planning

• Support a team to meet the service level agreement for documentation preparation and system.
• Support daily administration for loan documentation and system in full compliance with the policy and regulation requirements.
• Prepare facility agreements and other related documents.
• Prepare loan disbursement and other related works/transactions.
• Prepare internal and external loan reports and other related reports.
• Coordinate relationship with internal and external stakeholders for any credit administrative support needed

• Lead deposit unit to reach target as set by the bank
• Prepare marketing plan and strategy to launch new products and increase volume deposit
• Provide coaching and training to deposit unit to generate new customers and maintain existing customers
• Lead on increase bank reputation among competitors in alignment with target deposit customer’s segmentation
• Lead, analyze, and generate survey deposit report about competitor and present to management
• Build up more networks through social media and introduce the bank’s overall services align with customers’ need
• Maintain relationship both existing and new customers with excellent services
• Support to solve any compliant from customers

• Perform daily Journal checking.
• Perform daily billing and bill payment by Cardholder
• Perform daily key-in all accounting record to System
• Reconciliation of Account Payables
• Prepare file upload to T24
• Clear Visa ATM
• Other duties assigned by Supervisor

• Enter new customer information into system
• Update existing customer information
• Process orders, forms and applications
• Telephone verification
• Contact to related departments
• Card production process
• Fill application forms and documents
• Control card stock

• Conducting legal research & doing gap analysis of financial related law/regulations for best practice to support;
• Reviewing and drafting relevant agreements, policies and procedures in accordance with applicable laws and regulations, especially laws and regulations of NBC
• Support to translate legal documents and agreements
• Assist Manager in providing advisory service for legal & material lawsuit case
• Prepare checklist for the coordination and planning of Bank corporate governance
• Arrange weekly internal meeting for updating work progress, challenges or concerns
• Other necessary tasks as required by Manager.

• Manage daily cash transaction and cash balancing
• Process payroll service
• Process daily transaction for customer
• Process remittance transactions & Western Union Service
• Prepare and make daily transaction report
• Maintain confidentiality of customer account information

• Enter new customer information into system
• Update existing customer information
• Process orders, forms and applications
• Telephone verification
• Contact to related departments
• Card production process
• Fill application forms and documents
• Control card stock