• Leadership and Human resources management
o Manage and lead the different Team Managers in their activities in accordance with the service projects and their mission. The manager must be able to give the right direction to each activity so that it meets the needs of the students in accordance with the PSE policy.
o Follow-up students in difficulty in order to support them. Find the best solution to their problems.
o Develop educational activities based on sport, arts, culture, scout and library.
o The manager has to ensure that his team managers and staffs are skillful. Making proposals for the training needs of his/her teams and ensures that performance targets are met.
o During extracurricular time:
o Ensure the quality of care for PSE students
o Ensure the educational dimension of the activities offered outside school time
o Develop the sense of responsibility of students on their own education
o Implement actions that could help student to develop their sense of social cooperation and responsibilities.
o In close collaboration with schools and the social service
o Develop activities to support schools in the benefit of students and their families
o Develop partnership with schools and EE program to combat major problems faced by students and find solutions together to ensure their education.
o Propose support actions for students with learning difficulties
o Develop early detection and intervention in case of disorders.
o Propose school remediation actions or alternative paths for prevent the student from dropout.
o Strengthen student orientation procedures during their schooling internally and externally.
o Internal and external partnership
o To be a force for proposals on issues of education and discipline
o Developing the external partnership as a source of enrichment and diversification of our actions

• Manage the Curriculum:
o Identify the needs of the curriculum development/ adaptation needs through interviews with students, teachers and principals, etc.
o Plan curriculum development for all of the schools - except for technical schools that manage their curriculum by themselves
o Organize the curriculum development: learning outcomes, study programs, handbook, lesson contents, teaching materials, etc.
o Manage the training “how to use these curriculums” provided to school
o Manage the monitoring of the implementation of these curriculum in schools
o Manage the evaluation and the re-adjustment of the curriculum if necessary
o Manage the teachers training:
o Identify the teacher training needs through analysis of their jobs, career paths, annual assessments, class observation, interviews, etc.
o Manage the annual training plan for teachers in collaboration with the Human Resource Department
o Design training contents
o Ensure that the contents of training are relevant and applicable and provide teachers with tools that their pedagogic and soft skills subject skills
o Manage the evaluation of the training processes and monitor their impact
o Manage the assessment tools developed for student and teacher
o Manage the placement test and the assessment tools for student
o Manage the pedagogic recruitment test for teacher and the teacher evaluation procedure in cooperation with the schools
o Manage the technical support provided to school:
o Manage the technical support provided to school: teacher performance appraisal, pedagogy meetings, class observation, class demonstration, student assessment, supplementary course, etc.
o Provide the recommendations and appropriate solutions to school if need
o Do other tasks assign by manager

• Coordinate and explain all the NSSF benefits to NTC’s staff with regular updates by joining the NSSF’s department
• Coordinate and provide direction to all NTC’s staff regarding how to make NSSF cards and follow to complete for issuing to the finance department
• Coordinate staff claims of the NSSF related to the Accident, Health, and Pension Scheme process and regularly follow up to complete their process
• Document and fill all related files for a referent and report
• Join networking with the NSSF department and share with the HR Operation Manager for further updates in the NTC’s group.
• Coordinate and update the monthly staff movement for sending to the Insurance Company for the yearly cash reconciliation.
• Coordinate and provide the contact number who responds when any accident happens for NTC’s staff
• Coordinate and prepare the tracking report for the HR Operation Manager
• Other assigned tasks related to the Insurance Company.
• Maintains compensation databases and ensures employment records are properly maintained in the system. Provides advice and guidance to the HR Operation Manager on the application of benefits and interpretation of applicable policies and procedures
• Check and verified in benefits processing like scholarship, mission, OT, and additional role or…, and ensuring that transactions are delivered to the deadline and by regulations, policies, and procedures
• Serves as a point of contact for employees with benefits questions
• Participates in the development and implementation of compensation and benefits-related policies and procedures
• Conduct a policies refresher related to the NTC’s benefits if any requests by HO/Campus
• Document and fill all related files for a referent and report.
• Find the referent or resource related to Cambodia Labor Law for the resource pool in NTC’s group
• Coordinate, support, and explanation regarding the Cambodia Labor Law as requested by HO/Campuses
• Assist and support the HR Operation Manager in policy development for ensuring the NTC’s policies are compliant and aligned with the Cambodia Labor Law
• Performs other related duties as assigned by the Supervisor.

• Act as a point of contact between school and home about attendance, lateness, schedule, school program, etc.;
• Ensure efficient and timely home communication of the assigned classes;
• Filter parent inquiry and respond to parent inquiry about student learning, school life, school fees, and other inquiries and report parent feedback on weekly and monthly basis;
• Lead initiatives and collaborate with faculty and Academic Class Supervisor to improve home school partnership and parent satisfaction about the school service;
• Ensure efficient drop off and pick up;
• Coordinate parent-teacher meetings as per parent/faculty request;
• Supervise meal time and lead initiatives to improve school foods
• Keep record of student incident and sickness;
• Collect fees payment and admission;
• Assist Front Office Manager to achieve the set target of student enrollment;
• Keep record of student enrollment and family information;
• Assist Front Office Manager in the daily operations to meet and exceed the parent expectations and requirements;
• Assist Front Office Manager in the overall improvement of parent satisfaction/school program and activities;
• Work with Front Office Manager to supervise the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program;
• Participate in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents;
• Execute other tasks requested by Front Office Manager.

• Demonstrate the planning and implementation of effective and responsive teaching and learning practices of musical instruments, including piano, guitar, drum, etc.;
• Have the clear knowledge of choral, instrumental, and conducting;
• Work with students on plays and other events that include music;
• Assign practice and other music-related homework and test students on their knowledge and skills;
• Motivate students and encourage progress and maintain safe and positive learning environment for students;
• Evaluate student performance and provide feedback and assistance to improve their musical skills;
• Maintain a tidy and orderly in music room;
• Be able to follow our schools calendar;
• Be able to attend meeting arranged by school requested;
• Play a key role in positive school climate and culture of thriving for betterment toward the school goals;
• Participate in the school events promoting school program, parent workshop, student competitions and awards ceremony;
• Attend and conduct educational trainings and conferences as needed;
• Attend and conduct academic meetings with relevant staff members and teachers;
• Be able to perform other teaching duties and responsibilities as needed and requested.

• Support students’ learning and/or co-teach with subject teacher to ensure classwork completion;
• Effectively teach the students following the lesson plans assigned by subject teachers
• Oversee and provide in-class or after-class support to students who need extra support, including individuals or small groups
• Evaluate students' works and progress, and give valuable comments and grades students’ works, such as classwork, homework, assessment, project, etc.,;
• Facilitate teachers developing learning-support plans for students
• Support faculty and students for their everyday teaching and learning;
• Support students on academic literacy of the assigned class;
• Provide English language support to the assigned student/s;
• Support student in the areas of specific weakness, including language, writing, speaking, social interaction, behavioral problem etc.,;
• Provide feedback about the student’s progress and difficulties to the necessary stakeholder;
• Perform academic administrative tasks
• Participate in the organization of Parent-Teacher Meeting and conduct parent satisfaction survey
• Play a key role in positive school climate and culture of thriving for betterment toward the school goals
• Participate in the school events promoting school program, parent workshop, student competitions and awards ceremony
• Meet with parents to discuss about student academic as well as other concerns
• Meet with students to encourage positive behavior, conduct and academic progress
• Attend and conduct educational trainings and conferences as needed,
• Attend and conduct academic meetings with relevant staff members and teachers,

• សម្របសម្រួលកម្មវិធីសិក្សាខ្មែរដើម្បីធានានូវគុណភាពក្នុងការធ្វើផែនការកម្មវិធីសិក្សា
• ចូលរួមក្នុងការជ្រើសរើសគ្រូខ្មែរកម្រិតបឋមសិក្សា-មធ្យមសិក្សាដែលត្រូវការ
• ប្រមូល និងវិភាគសមិទ្ធិផលរបស់សិស្សនៅក្នុងកម្មវិធីខ្មែរដើម្បីផ្តល់ជាអនុសាសន៍សម្រាប់កែលម្អតម្រូវការសិក្សា
• សង្កេតលើការអនុវត្តកម្មវិធីសិក្សាខ្មែរ និងផ្តល់គំនិតផ្តួចផ្តើមដើម្បីពង្រឹងកម្មវិធីសិក្សាខ្មែរ
• បង្កើតវិធីសាស្រ្តវាយតម្លៃដែលអាចតាមដានការអភិវឌ្ឍរបស់សិស្ស
• រៀបចំកម្មវិធីសិក្សាបន្ថែមដល់សិស្សដែលត្រូវការជំនួយលើការសិក្សានៅក្នុងកម្មវិធីសិក្សាខ្មែរ
• សម្របសម្រួលការវាយតំលៃគ្រូខ្មែរប្រចាំឆ្នាំជាមួយអ្នកគ្រប់គ្រងថ្នាក់
• ផ្តល់ការបណ្តុះបណ្តាលជំនាញបច្ចេកទេសគាំទ្រដល់គ្រូខ្មែរ និងអ្នកគ្រប់គ្រងថ្នាក់ដើម្បីធានាថាគ្រូខ្មែរនិងអ្នកគ្រប់គ្រងថ្នាក់ដឹងអំពីនីតិវិធី និងគោលដៅនៃកម្មវិធីសិក្សាខ្មែរ
• ប្រាស្រ័យទាក់ទងជាមួយបុគ្គលសំខាន់ៗដើម្បីបំពេញរាល់តម្រូវការពីក្រសួងអប់រំលើការអនុវត្តកម្មវិធីសិក្សា ខ្មែរ។

Duties
• Supervise student learning and monitor teaching quality in the international and Khmer programs of the assigned classes;
• Promote student joy for learning, sense of belonging, and character development within the school character profiles;
• Lead and support Khmer teachers in their work duties, including reviewing lesson plans, improving teaching standards/approach, and providing training and professional development plan in the Khmer Program;
• Coordinate with international teachers, program coordinator to improve student behavior and academic progress;
• Coordinate with teachers to ensure the smooth operations of the assigned classes, including coordinating the classroom decoration, arrangement and supplies as well as online technology, and infrastructure for online classrooms;
• Coordinate with teachers to prepare class schedule, letter home, textbooks, notebooks, study materials, and any learning tools to send home;
• Coordinate between the Front Office class supervisors and teachers to respond effectively to parent request and comment; Collect data on student learning, behavior, attendance, and conduct to assist the Academic Manager in the evaluation of the effectiveness of the international and Khmer programs;
• Ensure the academic and student records are in compliance with the requirements from Ministry of Education, Youth and Sport and in the school shared drive;
• Prepare monthly report of achievement to the Academic Manager and propose improvement plan;
• Coordinate with teachers in the production of report cards every semester, proof-read and make correction, and print report cards to send home;
• Participate in the organization of Parent-Teacher Meeting and conduct parent satisfaction survey;
• Play a key role in positive school climate and culture of thriving for betterment toward the school goals;
• Participate in the school events promoting school program, parent workshop, student competitions, and awards ceremony;
• Meet with parents to discuss about student academic as well as other concerns; Meet with students to encourage positive behavior, conduct and academic progress;
• Attend and conduct educational trainings and conferences as needed;
• Attend and conduct academic meetings with relevant staff members and teachers;
• Perform other managerial tasks in accordance with the campus management.

• Administrative
o Where required translate communications with parents, staff or students also arranging for the distribution of any letters or notes.
o Foster communication among all academic staff and cross-departments.
o Deliver and monitor students’ entrance tests.
o Keep and maintain academic databases.
o Create and manage schedules for TA’s, Co Teachers and teachers (including any supervision duty rotas).
o Arrange for any TA substitutes to cover absences
o Carry out formative and summative Teaching Assistants appraisals
o Develop and implement both orientation and professional development workshops for Teaching Assistants and Co Teachers
o Effectively use the school information system ( Schoolbase).
o Train academic staff to use the school information system.
o Assist in the compilation and distribution of teaching materials.
o Support with translation in parent meetings as and when requested.
o Assist in the recruitment of new academic staff, TA’s and Co Teachers. Coordinate, prepare and hold selection interviews and demo days.
o Ensure efficient use of stationary in the academic office and its periodical supply.
o Support planning and implementation of school events including recognition and graduation days.
o Professional Responsibilities
o Follow CIA FIRST’s code of conduct, policies and procedures.
o Be aligned with CIA FIRST’s philosophy and schoolwide learner outcomes.
o Build working relationships with colleagues that are amiable and collaborative.
o Attend school driven Professional Development workshops and activities.
o Maintain confidentiality with regards information relating to students, staff and families who attend CIA FIRST.
o Report any child safety and or Child protection concerns.

• Duties and Responsibilities
o Maintain a well organized, safe and efficient classroom space.
o Create and maintain classroom displays as instructed by the class teacher.
o Support the class teacher to build a classroom environment of respect and rapport.
o Ensure student safety both inside and outside of the classroom.
o Supervise student nap times.
o Support both the social and emotional development of the students.
o Deliver planned learning activities to either small groups and or individual students as instructed by the class teacher.
o Have an understanding of Essential Questions and make connections to these during activities, as guided by the class teacher.
o Provide meaningful feedback to students, during learning activities, to support and guide their learning.
o Provide feedback to the class teacher on student progress.
o Support the class teacher with promoting positive behaviour management strategies in the classroom.
o Collaborate with our Student Support Services team, as and when required, this may include following post referral strategies with individual students.
o Translate for both parents and teachers at PTCs and when required during the school day.
o Carry out admin duties such as photocopying, printing, preparing materials and resources for classroom activities.
o Promote,support and participate in school initiatives and events including school field trips.
o Cover for the class teacher during any absences. ( For short periods of time).
o Professional Responsibilities
o Follow CIA FIRST’s code of conduct, policies and procedures.
o Be aligned with CIA FIRST’s philosophy and schoolwide learner outcomes.
o Display an awareness of the Habits of Mind ( HOMs).
o Build working relationships with colleagues that are amiable and collaborative.
o Attend school driven Professional Development workshops and activities.
o Maintain confidentiality with regards information relating to students, families and staff who attend CIA FIRST.
o Report any child safety and or child protection concerns.