• To support in conducting training needs assessment (TNA) for training and staff development to enhance the effectiveness of employee performance;
• To coordinate induction program, E-L&D, Management Trainees Program, Talent Management, Team Building, and Staff Engagement to be more effective;
• To support with logistics regarding staff capacity building and on-the-job training
• To support in monitoring and evaluating the learning and development program to ensure smoothness, effectiveness, and efficiency.
• To coordinate successors with relevant employee career development programs effectively;
• To assist in monitoring and evaluating the career development program to ensure successful promotion
• To support HOD/SP to set up and collect KPIs/ KC for the performance management process effectively
• To coordinate with HOD/SP to review middle-performance management/KPI and make adjustments or feedback as necessary
• To coordinate in conducting performance appraisal to ensure that performance result is recognized or inadequate to prepare training & development, bonus, increment, incentive, promotion, reward, PIP, disciplinary action, or termination as appropriate.
• To coordinate with HOD/SP to prepare and follow up PIP process to ensure the performance is improved
• to assist in staff promotion, developing employee recognition and reward strategies, criteria, and activities to enhance employee commitment and performance excellence, and motivation;
• Performs other related duties as assigned by the Supervisor.

• Actively seek out and implement opportunities to reduce Run the Business costs
• Drive expected value from existing Facility assets and vendor contracts
• Support the development of facility operating budgets, identify efficiencies and savings where possible
• Build customer relationships and effectively communicate with key internal and external stakeholders including vendors.
• Effectively manage vendors’ relationships and performance improvement plan
• Facilitate in ordering vendor services upon requests by Facility Manager
• Manage the delivery of facilities services by all NTC Group policies, procedures, and contract scope.
• Inspect the office for compliance with all health, safety, and security environmental standards and identify any necessary repairs and maintenance and prepare inspection reports.
• Coordinate, oversee, and/or manages repair and maintenance work assignments performed by technicians, vendors, and contractors performing building maintenance, landscaping, and janitorial work. Reviews work orders to ensure that assignments are completed.
• Deal with emergency issues that arise and implement agreed contingency plans
• Coordinate and manage moves, adds, and change activities.
• Manage vendor relationships to ensure vendors meet service delivery standards. Document and manage scope changes and instances of poor performance.
• Obtain and review price quotes for the procurement of office maintenance supplies and services.
• Effectively manage and arrange vendor resources or Admin outsource resources.
• Responsible for full compliance with NTC Group policies especially contract management, supplier management, guidelines, and all relevant statutory codes. Where deviations are detected, take appropriate action to rectify and prevent reoccurrence.

• Coordinate and explain all the NSSF benefits to NTC’s staff with regular updates by joining the NSSF’s department
• Coordinate and provide direction to all NTC’s staff regarding how to make NSSF cards and follow to complete for issuing to the finance department
• Coordinate staff claims of the NSSF related to the Accident, Health, and Pension Scheme process and regularly follow up to complete their process
• Document and fill all related files for a referent and report
• Join networking with the NSSF department and share with the HR Operation Manager for further updates in the NTC’s group.
• Coordinate and update the monthly staff movement for sending to the Insurance Company for the yearly cash reconciliation.
• Coordinate and provide the contact number who responds when any accident happens for NTC’s staff
• Coordinate and prepare the tracking report for the HR Operation Manager
• Other assigned tasks related to the Insurance Company.
• Maintains compensation databases and ensures employment records are properly maintained in the system. Provides advice and guidance to the HR Operation Manager on the application of benefits and interpretation of applicable policies and procedures
• Check and verified in benefits processing like scholarship, mission, OT, and additional role or…, and ensuring that transactions are delivered to the deadline and by regulations, policies, and procedures
• Serves as a point of contact for employees with benefits questions
• Participates in the development and implementation of compensation and benefits-related policies and procedures
• Conduct a policies refresher related to the NTC’s benefits if any requests by HO/Campus
• Document and fill all related files for a referent and report.
• Find the referent or resource related to Cambodia Labor Law for the resource pool in NTC’s group
• Coordinate, support, and explanation regarding the Cambodia Labor Law as requested by HO/Campuses
• Assist and support the HR Operation Manager in policy development for ensuring the NTC’s policies are compliant and aligned with the Cambodia Labor Law
• Performs other related duties as assigned by the Supervisor.

• To coordinate, initiate and promote on-going social activities for NTC students through strong cooperation with both local and international institutions.
• To promote and facilitate mutual partnership between NTC Group and local and international institutions by actively working on relevant areas established by the institutions.
• To identify and facilitate with any concerned institutions for student exchange program to ensure the hospitable arrangements.
• To ensure safety and security of students’ travelling abroad and to provide various trainings for students, such as Khmer culture so that they can share it with international students.
• To ensure the hospitable arrangements of school visits from any concerned institutions and to facilitate international school visits for the NTC management team.
• To ensure that students who have graduated from NTC schools can be reached easily.
• To coordinate the NTC alumni program to ensure that the graduates from NTC schools can be reached effortlessly.
• To facilitate the creation of school promotional videos on social media, such as Facebook and YouTube.
• To perform other tasks as assigned by supervisor.

• To coordinate, initiate and promote on-going social activities for NTC students through strong cooperation with both local and international institutions.
• To promote and facilitate mutual partnership between NTC Group and local and international institutions by actively working on relevant areas established by the institutions.
• To identify and facilitate with any concerned institutions for student exchange program to ensure the hospitable arrangements.
• To ensure safety and security of students’ travelling abroad and to provide various trainings for students, such as Khmer culture so that they can share it with international students.
• To ensure the hospitable arrangements of school visits from any concerned institutions and to facilitate international school visits for the NTC management team.
• To ensure that students who have graduated from NTC schools can be reached easily.
• To coordinate the NTC alumni program to ensure that the graduates from NTC schools can be reached effortlessly.
• To facilitate the creation of school promotional videos on social media, such as Facebook and YouTube.
• To perform other tasks as assigned by supervisor.