• Supervise Operations Executive in the daily operations;
• Assist Operations Manager in the daily operations;
• Perform daily admin duties in the office, including food request, daily operation supplies requests, etc.;
• Supervise and monitor on a day to day to the teams of housekeeping, facility, and security teams to ensure the quality standards of the school;
• Ensure daily cleanup of the campus and ongoing maintenance of buildings;
• Supervise daily students pick-up and drop-off;
• Ensure the secure and safety of buildings for employees and students;
• Prepare monthly budget plan for the teams of housekeeping, facility, and security teams;
• Lead, motivate, and supervise operations executive, housekeeping, facility, and security teams to work effectively and efficiently in order meet the school standard;
• Assist Operations Manager in managing and planning strategies for the school cafeteria service standard in order to achieve high satisfaction level from students;
• Assist Operations Manager in developing, implementing, and reviewing operational standards, policies, and procedures;
• Assist Operations Manager in ensuring full compliance with SOP’s, policies, procedures and service standards
• Follow any tasks assigned by Operations Manager.

• Supervise Operations Executive in the daily operations;
• Assist Operations Manager in the daily operations;
• Perform daily admin duties in the office, including food request, daily operation supplies requests, etc.;
• Supervise and monitor on a day to day to the teams of housekeeping, facility, and security teams to ensure the quality standards of the school;
• Ensure daily cleanup of the campus and ongoing maintenance of buildings;
• Supervise daily students pick-up and drop-off;
• Ensure the secure and safety of buildings for employees and students;
• Prepare monthly budget plan for the teams of housekeeping, facility, and security teams;
• Lead, motivate, and supervise operations executive, housekeeping, facility, and security teams to work effectively and efficiently in order meet the school standard;
• Assist Operations Manager in managing and planning strategies for the school cafeteria service standard in order to achieve high satisfaction level from students;
• Assist Operations Manager in developing, implementing, and reviewing operational standards, policies, and procedures;
• Assist Operations Manager in ensuring full compliance with SOP’s, policies, procedures and service standards
• Follow any tasks assigned by Operations Manager.

• បង្កើតផែនការការងារប្រចាំ សប្តាហ៍ ប្រចាំខែ ប្រចាំឆ្នាំត្រឹមត្រូវ
• មានការធានាចំពោះបុគ្គលិក ថាអាចសម្រេចបានលើផែនការ
• ធានានូវគុណភាពនៃការគ្រប់គ្រងសេវាកម្មអតិថិជនអោយបានល្អប្រសើរ
• ផ្តល់ការគាំទ្រផ្នែកបច្ចេកទេសដល់បុគ្គលិកឱ្យបានទាន់ពេលវេលា
• អនុម័ត្តលើរំលស់ដែលមានការយល់ព្រមពីអាជ្ញាធរ ឬផ្តល់អនុសាសន៍ដល់ប្រធានកម្រិតបន្ទាប់សម្រាប់ការអនុម័តទំហំភិតិសន្យាហិរញ្ញវត្ថុលើសសិទ្ធិអនុមត្ត
• គ្រប់គ្រងការអនុវត្តន៍ការងាររបស់បុគ្គលិកដើម្បីសម្រេចបាននូវគោលដៅប្រចាំខែនិងប្រចាំឆ្នាំ(ចំនួនអតិថិជន ចំនួនផលប័ត្រឥណទាន ភាគរយគុណភាពអតិថិជនយឺតយ៉ាវ និងការប្រមូលប្រាក់រំលស់ដែលបាត់បង់)
• បញ្ជូនរបាយការណ៍ប្រចាំខែទាន់ពេលវេលាដល់ប្រធានសាខា និងប្រធានផ្នែក / នាយកដ្ឋានពាក់ព័ន្ធផ្សេងទៀត
• ធានាឱ្យបាននូវការអនុលោមតាមសវនកម្មដែលបានរកឃើញ
• ភារកិច្ចផ្សេងទៀតដែលចាត់តាំងដោយអ្នកគ្រប់គ្រង
• ដឹកនាំការប្រជុំទៀងទាត់ក្នុងក្រុម នឹង ចែករំលែកព័ត៏មានថ្មីដល់បុគ្គលិកអោយបានទាន់ពេលវេលា
• ចែករំលែកបទពិសោធន៍ល្អអាក្រក់ទាក់ទងនឹងការងារជាពិសេសប្រតិបត្តិការដើម្បីធានាដល់ការកសាងសមត្ថភាព បុគ្គលិកសម្រាប់គុណវឌ្ឍន៏ការងារ
• ចែករំលែកពីការផ្លាស់ប្តូរគោលនយោបាយ នីតិវិធី និងទម្រង់បែបបទជាមួយបុគ្គលិកឱ្យបានទាន់ពេលវេលា
• ពិភាក្សាអោយបានទៀងទាត់ជាមួយក្រុមលើស្ថានភាពគូរប្រកួតប្រជែងនៅក្នុងទីផ្សារ
• សម្របសម្រួលជាមួយផ្នែក / នាយកដ្ឋានពាក់ព័ន្ធដើម្បីបញ្ជូនបុគ្គលិកទៅចូលរួមវគ្គបណ្តុះបណ្តាល
• ធានាឱ្យបានលើការអនុវត្តន៏អោយបានត្រឹមត្រូវតាមគោលនយោបាយនិងដំណើរការផ្តល់ភិតិសន្យាហិរញ្ញវត្ថុដើម្បីបង្កើតការវាយតម្លៃ ភិតិសន្យាហិរញ្ញវត្ថុប្រកបដោយប្រសិទ្ធភាព
• ការត្រួតពិនិត្យទ្វេដងដើម្បីធានាអោយបាននូវគុណភាពតាមគោលនយោបាយភតិសន្យា
• កំណត់ឱ្យបានទាន់ពេលវេលានូវមូលហេតុដើមនៃភតិសន្យាមិនដំណើរការ និងបង្កើតផែនការសកម្មភាពសម្រាប់ដោះស្រាយ បញ្ហា។
• ត្រួតពិនិត្យនិងតាមដានគុណភាពផលប័ត្រភិតិសន្យាហិរញ្ញវត្ថុរបស់បុគ្គលិកឱ្យបានទាន់ពេលវេលាដើម្បីធានាបាននូវវិធានការសមស្រប
• ដើម្បីរក្សាគុណភាពផលប័ត្រឥណទាន
• ធានាថាបុគ្គលិកអនុវត្តតាមគោលនយោបាយភិតិសន្យាហិរញ្ញវត្ថុ និងដំណើរការគ្រប់គ្រង ការចាត់ចែងមានភាពត្រឹមត្រូវ
• ផ្តល់ការគាំទ្រផ្នែកបច្ចេកទេសតាមការចាំបាច់នៅពេលបុគ្គលិកជួបបញ្ហាការងារ
• រៀបចំការប្រជុំក្រុមទៀងទាត់ដើម្បីធ្វើបច្ចុប្បន្នភាពបញ្ហាប្រឈមរកដំណោះស្រាយធ្វើបច្ចុប្បន្នភាពការផ្លាស់ប្តូរក្រុមហ៊ុននិងលើកគំនិតផ្តួចផ្តើមអាជីវកម្ម
• ផ្តល់នូវមតិយោបល់ស្តីពីប្រសិទ្ធភាពនិងប្រសិទ្ធផលនៃដំណើរការផ្តល់ភិតិសន្យាហិរញ្ញវត្ថុ និងគោលនយោបាយ
• ស្នើទៅប្រធានសាខានិងអ្នកគ្រប់គ្រងដើម្បីធ្វើការផ្លាស់ប្តូរអាជីវកម្មឱ្យកាន់តែប្រសើរឡើង
• ផ្លាស់ប្តូរព័ត៌មានថ្មីៗ ចែករំលែកព័ត៌មានដល់អ្នកពាក់ព័ន្ធទាំងអស់ឱ្យបានទាន់ពេលវេលា
• ជួបជាមួយអ្នកពាក់ព័ន្ធសំខាន់ៗដូចជាបុគ្គលិក ហាងផ្គត់ផ្គត់ ជនបង្គោល និងអតិថិជនសំខាន់ៗក្នុងផែនការដើម្បីថែរក្សា និងពង្រឹងទំនាក់ទំនងឱ្យកាន់តែប្រសើរឡើង
• ជួបអតិថិជនដោយផ្ទាល់ដើម្បីប្រមូលមតិយោបល់ ឬពាក្យបណ្តឹងរបស់អតិថិជនក្នុងន័យស្ថាបនា

• Manage admin work of recruitment starting from pre-interview until post-interview.
• Follow up on monthly vacancy number requests from each department.
• Average lead time to recruit employees (according to quantities of requests)
• Prepare job posting on social media such as the company’s website, LinkedIn, and Telegram.
• Make a report of newly selected employees, arrange their working outlets, and provide the final list to the Heads of Department (HOD).
• Prepare a job offer letter
• Maintain the work structure by updating Job Requirements and Job Descriptions for the announcement, especially HQ headcount.
• Work with Graphic Design Officer to make job posters such as A4, FB posts, banners, and leaflets.
• Respond to developing and managing Company branding by designing a strategy to promote the working environment, compensation, benefit…etc.
• Telegram channel – post the information related to recruitment
• Response to recruitment email.
• Work with other recruitment agencies for recruitment.
• Promote our working environment by joining job fairs or other related events.
• Provide opportunities for students – Part-time and Internship
• Manage walk-in interviews twice a year.
• Work with educational Institutions/National Employment Agency to promote Job Offers.
• Record shortlist interview candidate information for further requirement
• Brief introduction/orientation to new joins.
• Issue recommendation/employment letters
• Provide a company letter for an opening bank account and provide an excel record of the new bank account to the HRA manager/Finance and Accounting Department.
• Provide monthly recruitment reports to the HRA manager

• Manage a team of 4-5 sales representative, coach and guide them to manage wholesalers and end-customers in Phnom Penh to ensure they are handling all portfolio & healthy profitable
• Manage, lead, train the sales force, provide guidelines and problem resolution to ensure team members are fully equipped to motivate customers to achieve sales targets
• Know the area very well for number of customers, their volume potential and risks,
• Conduct business review with top 20 key wholesalers,
• Conduct regular visit to outlets to excellent service delivery is provided by the team,
• Daily, Weekly and monthly sales performance review with line manager with clear explanation on performance drivers and action points,
• Conduct market survey, collect market information including market price and competitor activities regularly,
• Ensure that Sales team cover all daily plan call and deliver targets
• Ensure products visibility, availability and accessibility

• បង្កើតផែនការការងារប្រចាំ សប្តាហ៍ ប្រចាំខែ ប្រចាំឆ្នាំត្រឹមត្រូវ
• មានការធានាចំពោះបុគ្គលិក ថាអាចសម្រេចបានលើផែនការ, ធានានូវគុណភាពនៃការគ្រប់គ្រងសេវាកម្មអតិថិជនអោយបានល្អប្រសើរ
• ផ្តល់ការគាំទ្រផ្នែកបច្ចេកទេសដល់បុគ្គលិកឱ្យបានទាន់ពេលវេលា
• អនុម័ត្តលើរំលស់ដែលមានការយល់ព្រមពីអាជ្ញាធរ ឬផ្តល់អនុសាសន៍ដល់ប្រធានកម្រិតបន្ទាប់សម្រាប់ការអនុម័តទំហំភិតិសន្យាហិរញ្ញវត្ថុលើសសិទ្ធិអនុមត្ត
• គ្រប់គ្រងការអនុវត្តន៍ការងាររបស់បុគ្គលិកដើម្បីសម្រេចបាននូវគោលដៅប្រចាំខែនិងប្រចាំឆ្នាំ(ចំនួនអតិថិជន ចំនួនផលប័ត្រឥណទាន ភាគរយគុណភាពអតិថិជនយឺតយ៉ាវ និងការប្រមូលប្រាក់រំលស់ដែលបាត់បង់)
• បញ្ជូនរបាយការណ៍ប្រចាំខែទាន់ពេលវេលាដល់ប្រធានសាខា និងប្រធានផ្នែក / នាយកដ្ឋានពាក់ព័ន្ធផ្សេងទៀត
• ធានាឱ្យបាននូវការអនុលោមតាមសវនកម្មដែលបានរកឃើញ, ភារកិច្ចផ្សេងទៀតដែលចាត់តាំងដោយអ្នកគ្រប់គ្រង
• ដឹកនាំការប្រជុំទៀងទាត់ក្នុងក្រុម នឹង ចែករំលែកព័ត៏មានថ្មីដល់បុគ្គលិកអោយបានទាន់ពេលវេលា
• ចែករំលែកបទពិសោធន៍ល្អអាក្រក់ទាក់ទងនឹងការងារជាពិសេសប្រតិបត្តិការដើម្បីធានាដល់ការកសាងសមត្ថភាព បុគ្គលិកសម្រាប់គុណវឌ្ឍន៏ការងារ
• ចែករំលែកពីការផ្លាស់ប្តូរគោលនយោបាយ នីតិវិធី និងទម្រង់បែបបទជាមួយបុគ្គលិកឱ្យបានទាន់ពេលវេលា
• ពិភាក្សាអោយបានទៀងទាត់ជាមួយក្រុមលើស្ថានភាពគូរប្រកួតប្រជែងនៅក្នុងទីផ្សារ
• សម្របសម្រួលជាមួយផ្នែក / នាយកដ្ឋានពាក់ព័ន្ធដើម្បីបញ្ជូនបុគ្គលិកទៅចូលរួមវគ្គបណ្តុះបណ្តាល
• ធានាឱ្យបានលើការអនុវត្តន៏អោយបានត្រឹមត្រូវតាមគោលនយោបាយនិងដំណើរការផ្តល់ភិតិសន្យាហិរញ្ញវត្ថុដើម្បីបង្កើតការវាយតម្លៃ ភិតិសន្យាហិរញ្ញវត្ថុប្រកបដោយប្រសិទ្ធភាព
• ការត្រួតពិនិត្យទ្វេដងដើម្បីធានាអោយបាននូវគុណភាពតាមគោលនយោបាយភតិសន្យា
• កំណត់ឱ្យបានទាន់ពេលវេលានូវមូលហេតុដើមនៃភតិសន្យាមិនដំណើរការ និងបង្កើតផែនការសកម្មភាពសម្រាប់ដោះស្រាយ បញ្ហា។
• ត្រួតពិនិត្យនិងតាមដានគុណភាពផលប័ត្រភិតិសន្យាហិរញ្ញវត្ថុរបស់បុគ្គលិកឱ្យបានទាន់ពេលវេលាដើម្បីធានាបាននូវវិធានការសមស្រប ដើម្បីរក្សាគុណភាពផលប័ត្រឥណទាន
• ធានាថាបុគ្គលិកអនុវត្តតាមគោលនយោបាយភិតិសន្យាហិរញ្ញវត្ថុ និងដំណើរការគ្រប់គ្រង ការចាត់ចែងមានភាពត្រឹមត្រូវ
• ផ្តល់ការគាំទ្រផ្នែកបច្ចេកទេសតាមការចាំបាច់នៅពេលបុគ្គលិកជួបបញ្ហាការងារ
• រៀបចំការប្រជុំក្រុមទៀងទាត់ដើម្បីធ្វើបច្ចុប្បន្នភាពបញ្ហាប្រឈមរកដំណោះស្រាយធ្វើបច្ចុប្បន្នភាពការផ្លាស់ប្តូរក្រុមហ៊ុននិងលើកគំនិតផ្តួចផ្តើមអាជីវកម្ម
• ផ្តល់នូវមតិយោបល់ស្តីពីប្រសិទ្ធភាពនិងប្រសិទ្ធផលនៃដំណើរការផ្តល់ភិតិសន្យាហិរញ្ញវត្ថុ និងគោលនយោបាយ
• ស្នើទៅប្រធានសាខានិងអ្នកគ្រប់គ្រងដើម្បីធ្វើការផ្លាស់ប្តូរអាជីវកម្មឱ្យកាន់តែប្រសើរឡើង
• ផ្លាស់ប្តូរព័ត៌មានថ្មីៗ ចែករំលែកព័ត៌មានដល់អ្នកពាក់ព័ន្ធទាំងអស់ឱ្យបានទាន់ពេលវេលា
• ជួបជាមួយអ្នកពាក់ព័ន្ធសំខាន់ៗដូចជាបុគ្គលិក ហាងផ្គត់ផ្គត់ ជនបង្គោល និងអតិថិជនសំខាន់ៗក្នុងផែនការដើម្បីថែរក្សា និងពង្រឹងទំនាក់ទំនងឱ្យកាន់តែប្រសើរឡើង
• ជួបអតិថិជនដោយផ្ទាល់ដើម្បីប្រមូលមតិយោបល់ ឬពាក្យបណ្តឹងរបស់អតិថិជនក្នុងន័យស្ថាបនា

• Human Resource Management (Compensation & Benefit)
o Prepare monthly payroll, seniority pay, NSSF/Healthcare contributions accurately and timely manner.
o Prepare taxes on staff salaries and benefits to taxation department in a timely manner.
o Process employee commencement, termination and change of details requests in the payroll system
o Ensure employee final payments is accuracy and compliance with labor law.
o Manage, train, coach, and monitor subordinates to build capacity and follow company’s process and procedure.
o Support HR tasks as required including managing general employment contract and other memo.
o Ensure all letters increment, promotion, transfer written in the field are correct and in a timely manner.
o Support to draft/review on compensation and benefits policies, take roles as key facilitator on new staff induction, policy roll out or refresh related policies to all staff.
o Give advice to management on the impact of new legislature on payroll procedures whenever necessary.
o Work closely with accounting and finance team to analyze, reconcile all cost: seniority, NSSF, inventive, bonus, and Mega Foundation…..etc.
o Undated and maintain employee records/personnel files on payroll related matters.
o Process, review and verify staff loan to ensure that comply to policy and in a timely manner.
o Prepare payroll and benefits related report, data, and analysis as required by manager or other concerned department, and in compliance with audit and tax authority’s requirement.
o Advise Head of HR/Admin on appropriate staffing levels and assist in budget preparation.
o Assist Mega Leasing’s staff with HR-related questions and issues and provide periodic communication on benefits and related information to employees.
o Support team to promote employer branding, resolve issues, and implement changes as required
o General Administration
o Plan, develop, and implement strategies and goals for the administrative function, focused on continuous improvement and encouraging creativity.
o Manage the Fixed Asset, Non-Fixed Asset, and Inventory of office supplies and stationaries.
o Ensure all staffs have a clean, safe and proper working environment.
o Manage and negotiate prices of the office related purchases.
o Manage transportation of car and motorcycles available to the company.
o Create new administrative forms and update process if needed.
o Manage day-to-day office operations; oversee and coordinate overall office activities and provide administrative support to the executive leadership and all staff.
o Supervise all travel and hotel arrangements for management and staff.
o Ensure smooth running of all administrative functions in the branch offices.
o Create and submit monthly reports of all the above duties to supervisor and concerned department.
o Assist Mega Leasing’s management and staff with Administrative-related questions.
o Perform other reasonable tasks as assign by management.

• A – Z OPERATION (HR)
o COMMUNICATION SERVICES: School Phone, Email, website, Facebook page, etc.
o LEADERSHIP ROLE: Act as Leader, Supporter, Inspector, SupervisorJD & JR: Maintain the work structure by updating job requirements and job descriptions for all positions
o Recruitment: Maintain organization staff by establishing a recruiting, testing, and interviewing program, counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes
o Staff & Teacher: discipline, quality of teaching, attendance, communication, teaching schedule, counseling, attitude, grooming, participation & engagement, events & activities, training, observation and evaluation, etc.
o Performance Appraisal: Work hand-in-hand with ELT Management team and Head of Departments to analyze staff's performance (Probationary, Yearly and Special Case)
o Up to date: Maintain management guideline by preparing, updating, and recommending human resource policies and procedures.
o Employee benefits: Leave benefits, scholarship, NSSF, Visa extension, work permit
o Government: Ensure legal compliance by monitoring and implementing applicable labor law requirements by government, conducting investigations, maintaining records, representing the organization at hearings
o Document Management: Prepare, manage & Archive all documents both hard & soft. Maintain historical human resource records by designing a filing and retrieval system, keeping past and current records. Develop all procedures which are relevant to Human Resource Management
o Teamwork & motivation: promote positivity, teamwork, challenging working environment, engagement, involvement, team spirit, and growth for all teachers, students and academic team.
o Operation: Hearing and solving employee grievance; counseling employees and supervisors
o Orientation: Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conference with employees
o Payroll: Ensure all staff and teachers received their paycheck on time and correct (twice per month)
o Training: Staff and teachers development including technical & people skills
o Audit: Auditing HR documents
o Confidential: Responsible for a secure and confidential staff and teachers’ salary services including paycheck, deposit and other fees. Secures financial information and other confidential data.

• Main responsibilities:
o Oversee supplier relationships to ensure all suppliers meet and maintain delivery, quality and margin expectations. Communicate with them regularly to clarify all priorities and technical details
o Work closely with manufacturers, manage production timelines
o Constantly review and implement new processes and structures to improve organization, communication and effectiveness
o Ensure that costing and margin targets are met across the department each season
o Update Production deliveries docs weekly, scheduling 100% QC
o Ongoing assessment of existing supplier base and sourcing of new suppliers that offer competitive pricing, good quality product in line with margin requirements and order volumes
o Set quality standards for suppliers and internal quality standards
o Sales analysis, identifying best sellers and outsiders
o Conduct costing on all levels from development to production

• Take end-to-end technical ownership of digital journey implementation, solution development, and life cycle support
• Analyze, be prioritize, and communicate technical requirement for insurance solutions
• Coordinate with main technology partners to implement new feature and solutions against tight development timelines
• Represent technical solution towards our distribution partner on an operational level
• Accompany partner onboarding processes from a technical perspective
• Work with implementation partners to design software solutions integrated into overall software landscape
• Support insurance solution to shape solution development roadmap