• Prepare cash transaction report, suspicious transaction report, FATCA report, and other required reports/responses for submission to CAFIU and other competent authorities as required.
• Monitor and investigate suspicious transactions and report to line of report.
• Perform customer screening and investigation.
• Prepare response of AML questionnaire/FATCA forms required by lender, partners and customers upon their requests.
• Conduct annual review with counterparties and to customers.
• Perform other tasks assigned by line of report.

• Prepare documents/guidelines to related tasks.
• Day to day operational tasks such as proactive maintenance, monitoring performance, incident and problem management, backup & recovery across the network configuration.
• Assign user passwords and privilege and maintain data integrity.
• Learn and understand System Administration functionality.
• Work as team to support user and report to supervisor.
• Has self-development by research, training internal and external.
• Bright/Innovation idea for self/team improvement is additional benefit.
• Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers.
• Install and integrate new server hardware and applications.
• Support and administer third-party applications.
• First line support for hardware/ software problems. Monitor problems and report the issue to Local Services Partners or vendors.
• Ensure network security and connectivity.
• Resolve problems reported by end user.

• Learn and understand Core Banking system configuration and functionality.
• Assist in assessment of the training needs; coordinate, direct and participate and acts as the leader resource person in any MIS training.
• Develop/modify/Configure T24 applications such as Product Lending, Deposit, Account, Version, Enquiry, and Routine based on requirement.
• In coordination with SD unit, MIS team, System Administrator team and Software Development team to prepare and update all manuals for the computerized management information system (MIS).
• Ensures that the MIS computerized system produces reports on time and supplies the reports to appropriate management personnel.
• Determines report requirements of Management, National Bank of Cambodia, and donor agencies and ensures the accurate and timely submission of them in coordination with the finance and field officers.
• Represent branch users for all functional and administrative MIS issues.
• Installs T24 software upon instructions from the IT department.
• Support and handle any other tasks assigned by the DHITD/HITD or CIO.

• Assist in the development and implementation of LOLC marketing strategies to promote the institution and its financial services.
• Contribute to long term marketing plans and strategies.
• Design, develop, and produce appealing and engaging materials in a variety of mediums (e.g., newsletters, brochures, billboards / signage, e-mails, website content, presentations, reports, etc.).
• Create and edit art, photographs, and other multimedia content for LOLC marketing efforts.
• Develop communication and advertising materials for visual and audio media (e.g. TV, Radio).
• Assist in developing LOLC’s corporate communications with external parties, including clients, the public, investors, government, organizations/representatives, and other groups.
• Assist in the development of partnerships and sponsorships for publicity events, such as contests, summits, and awards.
• Assist in the planning and implementation of community events and other special projects undertaken by LOLC.
• Other tasks assigned by Unit Manager.

• Conduct training needs assessment within LOLC through training need and job analysis, appraisal schemes and consultation with staff’s immediate supervisor.
• Assist to develop annual training plan and training budget and ensure that all training activities are in place with budgeting effectively and efficiency.
• Formulate of training design and materials development by determining participants and sets behavioral training objective, working cross departments for training courses contents, determine the most appropriate methodologies to be used.
• Develop and coordinate all training activities process within LOLC by contacting resource persons, preparing proposal and schedule for approval and acting as a class monitor to make sure that training course is managed effectively and efficiency.
• Assist to manage e-Learning Academy to make sure learning materials are up to date and respond to learning purpose, staff can learn properly, and reporting.
• Assist to produce training reports and monthly employee training record to make sure that all training activities and staff train are regular recorded and filled.
• Conduct training follow up and reporting to make sure staff get trained are regular follow up on their competencies.
• Assist to regularly monitor quality of training and take appropriate action to strengthen training quality.
• Build networking with resource person internally and external training companies.
• Assist to conduct annual employee satisfaction survey.
• Other tasks assigned by Training and Development Unit Manager and Head of HR.

• Oversee social media strategies.
• Write content for press release, event, and news about organization.
• Write and optimize the content for the website and social networking accounts such as Facebook, Youtube, Messenger, LINE, LinkedIn, Twitter, Instagram, Google and others.
• Manage and maintain the LOLC’s website.
• Track and analyze the website & social networking traffic flow and provide regular internal reports.
• Fix any errors or bugs in the online content.
• Edit and post videos, and audio content to online sites.
• Create online banner adverts and oversee the pay per click (PPC) ad management.
• Develop guidelines for ongoing maintenance LOLC’s website and social media.
• Assist in graphic design.
• Perform other tasks assigned by the Unit Manager.

• Review LOLC’s loan agreements with lenders and other MOUs to ensure terms and conditions are valid and comply with relevant laws and regulations.
• Review LOLC’s Board and shareholder resolutions to ensure it is valid and legal binding.
• Update management and relevant department on any changes of laws and regulations related to MDI business such as NBC regulations, land law, contract law, international business law, labor law, etc.
• Provide training to LOLC staff on laws related topics.
• Update management and Board of Director on legal affairs and recommend corrective actions when needed.
• Work with LOLC branch offices and relevant departments to ensure that LOLC policies and practices comply with related laws and regulation.
• Work with HR department to ensure that staff disciplinary action and termination are in compliance with labor law.
• Facilitate legal actions with lawyer on any court case procedures.
• Review existing and new legal related documents and contracts such as loan agreement with clients and employment contract to ensure they are valid and legal binding and recommend corrective actions when needed.
• Take lead in processing for licenses, patent tax and other letters with government authorities when required.
• Review all outgoing letters to government authorities to ensure it is appropriate and follow administrative procedure and standards.

• Manage office maintenance/repair all branch including Head Office.
• Manage contract expiration for maintenance service and prepare relevant documents for process the payment.
• Acknowledge MEP work and fixing electric system work/plumbing work.
• Update the building/offices leasing contract management/termination/extend and work with supervisor, RM and BO.
• Prepare document and submit to local authority and related ministry for building/location registration/update.
• Work with marketing team for building/office branding and make sure the strictly implementation.
• Keep regular contact with branch office to find out their needs and make sure to support on time.
• Determine appropriateness and consolidates request for procurement for new branch set up and deliver the office furniture, machinery …as schedule set.
• Facilitate with the relevant banks for any issue to resolve.Visit branches and consolidate all issue which are raised by BM/Accountant and timely seek resolution from relevant.
• Explore potential office & lands for branch relocation as well as new branch set up.
• Perform other tasks assigned by Office Management Unit Manager.
• Work closely with selected supplier and follow up issue at branches are solved on time.

• Staying up-to-date on the latest process and IT advancements to automate and modernize system.
• Prioritizing initiatives based on business needs and requirements.
• Proper solution document of process flow analysis, System requirement specifications, gap analysis and resource estimation.
• Serving as a liaison between stakeholders and users.
• Work with Business Analysis Manager, Tech Leads to improve the internal processes and drive
• Efficiency and productivity.
• Adhere to all QA processes and procedures. Assist in identifying and implementing new process improvements.
• Assist the development teams with proper QA of solutions given before deployment to User acceptance testing.
• Prepare Guidelines for User acceptance testing for the end users.
• Provide training if required for the testing teams.
• Perform any other tasks assigned by BAM, Head IT or CIO.

• Implement the plans to recruit all levels of suitable talents to support expanded operations in the assigned regions.
• Assist in designing the job descriptions and job analysis.
• Provide general HR services to the branches and departments, including assistance with recruitment methods and selection interviews, as requested in order to ensure a high quality of HR practices throughout the LOLC.
• Assist to train, guide, and coach the recruitment team.
• Build a quality relationship with the internal customers and external recruitment agencies.
• Support in recommending staff promotion, suspension, dismissal, and/or transfer of staff directly supervised.
• Implement and enforce staff recruitment & selection policies and guidelines.
• Travel to all LOLC branches for visiting, staff hiring and policies auditing.
• Build the branding for the employer of choice.
• Report outcome of the internal recruitment and recommends external sourcing if nobody qualifies from within.
• Arrange panel interview and rating of applicants.
• Assist to conduct the recruitment report weekly and monthly.
• Perform other tasks which assigned by Recruitment Unit Manager.