• Assis Business Unit Manager to train/support business officer on how to perform their job well.
• Assist Business Unit Manager to analyze and monitor branch performance and staff productivity.
• Conduct daily, weekly, and monthly follow up on branch disbursement plan and actual disbursement.
• Analyze FSA’s Productivities and provide strategy to improve their productivity if needed.
• Assist Business Unit Manager to monitor branch disbursement by products especially GL, IL, SME…etc.
• Alert and visit branches whose performances are below targets.
• Assist Business Unit Manager to provide strategic directions and coaching to Branch staffs to well manage the branch and grow the business.
• Assist to allocate operational plan to branch offices follow the business plan as approved by the Board.
• Assist Business Unit Manager to conduct research/review on competitors’ products and service and analyze.
• Provide strategic support to branches on sales of loan products and push branches to increase their loan portfolio, clients and productivities.
• Provide strategic support on savings/deposit collections to branches to increase the deposit portfolio.
• Provide strategic support on promotion techniques to attract the customers.
• Perform other tasks assigned by Business Unit Manager/management

• Responsible for the deposit and ATM Card functions of LOLC with particular to deposit mobilization and financial services to ensure the long term growth.
• Manage relationship supervisor and ensuring teams enable to work smoothly and effectively and achieving plan.
• Understand customer and market dynamics and requirements necessary to initiates development of action plans to penetrate new markets.
• Work with branches to find out strategies for collecting deposit, ATM Card and financial services and monitor sale target to ensure achievement the target.
• Maintain ongoing vigilance for early signs of potential loss of deposit and financial services customers.
• Provide leadership and drives relationship supervisor, motivation, staffing and coaching effectively and efficiently to ensure strong growth of deposit and financial services.
• Report the sale report vs. plan and identify the strong and weak points for developing sale strategies and make customer satisfaction daily, monthly and yearly.
• Enforce discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image.
• Develop and maintain friendly, open, reciprocal working relationships and communication channels with all staff of LOLC.
• Perform other tasks which assigned by Relationship Management Manager.

• Review LOLC’s loan agreements with lenders and other MOUs to ensure terms and conditions are valid and comply with relevant laws and regulations.
• Review LOLC’s Board and shareholder resolutions to ensure it is valid and legal binding.
• Update management and relevant department on any changes of laws and regulations related to MDI business such as NBC regulations, land law, contract law, international business law, labor law, etc.
• Provide training to LOLC staff on laws related topics.
• Update management and Board of Director on legal affairs and recommend corrective actions when needed.
• Work with LOLC branch offices and relevant departments to ensure that LOLC policies and practices comply with related laws and regulation.
• Work with HR department to ensure that staff disciplinary action and termination are in compliance with labor law.
• Facilitate legal actions with lawyer on any court case procedures.
• Review existing and new legal related documents and contracts such as loan agreement with clients and employment contract to ensure they are valid and legal binding and recommend corrective actions when needed.
• Take lead in processing for licenses, patent tax and other letters with government authorities when required.
• Review all outgoing letters to government authorities to ensure it is appropriate and follow administrative procedure and standards.

• Stay current with the development in microfinance in the areas of new product development to position LOLC as a major player in the Cambodian MFIs.
• Evaluate the financial aspects such as budgets, expenditures for any research projects.
• Contribute to the research and development of LOLC innovations in financial products and services to match the changing needs of preferences of the clients.
• Plan and implement market research and customer surveys to assess and evaluate demand, brand positioning and awareness of LOLC financial products and services.
• Initiate marketing research studies and analyze findings.
• Review, validate, and analyze data from related departments to prepare proper reports to management.
• Coordinate and participate in promotional activities within the financial sector in Cambodia to market LOLC products and services.
• Liaise and build relationships with a range of stakeholders e.g., clients, partners and colleagues.
• Assist in the planning and implementation of special projects which LOLC undertakes.
• Perform other tasks assigned by managements.

• បង្កើត និងអភិវឌ្ឍយុទ្ធសាស្ត្រលក់នៃប្រាក់បញ្ញើ ATM Card iPay User Merchant និងសេវាហិរញ្ញវត្ថុ ដើម្បីសម្រេចបាននូវគោលដៅអាជីវកម្ម និងធានាបាននូវ ការបំពេញតម្រូវការរបស់អតិថិជន។
• គាំទ្រគ្រប់ភាគីពាក់ព័ន្ធ និងសាខា ដើម្បីធានានូវផែនការប្រាក់បញ្ញើ ATM Card និងសេវាហិរញ្ញវត្ថុ សម្រេចបានតាមគោលដៅ។
• រៀបចំផែនការប្រមូលប្រាក់បញ្ញើ ATM Card និងសេវាហិរញ្ញវត្ថុរៀងជារៀងរាល់ថ្ងៃ ប្រកបដោយប្រសិទ្ធិភាពខ្ពស់ និងសម្រេចបាននូវគោលដៅរបស់ អិលអូអិលស៊ី។
• យល់អំពីអតិថិជនសក្ដានុពល ទីផ្សារ និងតម្រូវការចាំបាច់ ដើម្បីធ្វើផែនការសកម្មភាពចូលទីផ្សារថ្មី ប្រកបដោយប្រសិទ្ធិភាព ខ្ពស់។
• ចុះជួបអតិថិជនតាមទីផ្សារ និងបញ្ចុះបញ្ចូលដាក់ប្រាក់បញ្ញើ ប្រើប្រាស់កាតអេធីអឹម និងណែនាំ អំពីផលិតផលថ្មីរបស់ អិលអូអិលស៊ី។
• រៀបចំរបាយការណ៍សរ៉ុបសង្ខេប ដែលបានទំនាក់ទំនងប្រចាំថ្ងៃ ប្រចាំខែ ប្រចាំឆ្នាំ ហើយធៀបនិងផែនការជាក់ស្តែង និងស្វែងរកនូវចំណុចខ្សោយដែលកំពុងប្រឈម និងដំដោះស្រាយឱ្យទាន់ពេល។
• ត្រួតពិនិត្យមើលនូវស្ថានភាពធ្លាក់ចុះនៃការលក់ ប្រាក់បញ្ញើ និងសេវាហិរញ្ញវត្ថុផ្សេងៗទៀតដែលអាចកើតមានឡើង និង រកដំណោះស្រាយ។
• យល់ពីចំណុចខ្សោយនៃផលិតផលប្រាក់បញ្ញើ និងសេវាហិរញ្ញវត្ថុ ដើម្បីធ្វើការអភិវឌ្ឍន៍ និងអតិថិជនពេញចិត្តកាន់តែខ្លាំង។
• រក្សាទំនាក់ទំនងជាមួយអតិថិជន ប្រកបដោយភាពរួសរាយ រាក់ទាក់ ស្របតាមគោលការណ៍របស់អិលអូអិលស៊ី ជាពិសេស បង្កើនការទំនាក់ទំនងល្អជាមួយបុគ្គលិក អិលអូអិលស៊ី ទាំងអស់។

• Review LOLC’s loan agreements with lenders and other MOUs to ensure terms and conditions are valid and comply with relevant laws and regulations.
• Review LOLC’s Board and shareholder resolutions to ensure it is valid and legal binding.
• Update management and relevant department on any changes of laws and regulations related to MDI business such as NBC regulations, land law, contract law, international business law, labor law, etc.
• Provide training to LOLC staff on laws related topics.
• Update management and Board of Director on legal affairs and recommend corrective actions when needed.
• Work with LOLC branch offices and relevant departments to ensure that LOLC policies and practices comply with related laws and regulation.
• Work with HR department to ensure that staff disciplinary action and termination are in compliance with labor law.
• Facilitate legal actions with lawyer on any court case procedures.
• Review existing and new legal related documents and contracts such as loan agreement with clients and employment contract to ensure they are valid and legal binding and recommend corrective actions when needed.
• Take lead in processing for licenses, patent tax and other letters with government authorities when required.
• Review all outgoing letters to government authorities to ensure it is appropriate and follow administrative procedure and standards.

• Stay current with the development in microfinance in the areas of new product development to position LOLC as a major player in the Cambodian MFIs.
• Evaluate the financial aspects such as budgets, expenditures for any research projects.
• Contribute to the research and development of LOLC innovations in financial products and services to match the changing needs of preferences of the clients.
• Plan and implement market research and customer surveys to assess and evaluate demand, brand positioning and awareness of LOLC financial products and services.
• Initiate marketing research studies and analyze findings.
• Review, validate, and analyze data from related departments to prepare proper reports to management.
• Coordinate and participate in promotional activities within the financial sector in Cambodia to market LOLC products and services.
• Liaise and build relationships with a range of stakeholders e.g., clients, partners and colleagues.
• Assist in the planning and implementation of special projects which LOLC undertakes.
• Perform other tasks assigned by managements.

• Responsible for the deposit and ATM Card functions of LOLC with particular to deposit mobilization and financial services to ensure the long term growth.
• Manage relationship supervisor and ensuring teams enable to work smoothly and effectively and achieving plan.
• Understand customer and market dynamics and requirements necessary to initiates development of action plans to penetrate new markets.
• Work with branches to find out strategies for collecting deposit, ATM Card and financial services and monitor sale target to ensure achievement the target.
• Maintain ongoing vigilance for early signs of potential loss of deposit and financial services customers.
• Provide leadership and drives relationship supervisor, motivation, staffing and coaching effectively and efficiently to ensure strong growth of deposit and financial services.
• Report the sale report vs. plan and identify the strong and weak points for developing sale strategies and make customer satisfaction daily, monthly and yearly.
• Enforce discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image.
• Develop and maintain friendly, open, reciprocal working relationships and communication channels with all staff of LOLC.
• Perform other tasks which assigned by Relationship Management Manager.

• Prepares and implements the training budget.
• Develops Training Needs Assessment of company and plan the training program accordingly.
• Sets behavioral training objectives and develops training and development plan.
• Travels to branches to identify and analyze the training and development gaps and propose the training courses and activities to business team.
• Develops, implements, and monitors training program within LOLC.
• Builds and establishes professional relationship with the institutions/people you think will have direct or indirect influence on the implementation of Staff Training and Development Plan.
• Supervises development of curriculum/syllabus and the needed materials/references.
• Supervise training course arrangement support, course development, course delivery, course evaluation, process measurement, and training cost management.
• Develops in-house capability of training staff and resource persons.
• Ensures that all training conducted with quality and properly documented.
• Coordinates selection of participants to foreign and in-country training programs.
• Initiates conduct of post-training impact evaluation to determine training effectiveness on the job.
• Develops and implement training follow up after in-house training.
• Provides support to department head in responding to training issue.Coordinate efforts to ensure that full utilization of training facilities, processes, resource person and equipment.
• Perform other tasks which assigned by Head of HR.

• យ៉ាងហោចណាស់មានសញ្ញាបត្រទុតិយភូមិ (បាក់ឌុប)។
• ចេះជំនាញផ្នែកលក់ ផ្សព្វផ្សាយ និងស្រាវជ្រាវ ទីផ្សារកាន់តែប្រសើរ។
• មានភាពស្មោះត្រង់ និងឧស្សាហ៍ព្យាយាមក្នុងការងារ។
• ផ្តល់អាទិភាពដល់បេក្ខជនដែលមានទីលំនៅក្នុងតំបន់ប្រតិបត្តិការជ្រើសរើសបុគ្គលិកខាងលើរបស់អិលអូអិលស៊ី។