• Analyze the design of technical system and business models.
• Utilize the IT data for business insights
• Collaborate with team member to understand the challenges and provide the appropriate technology solution
• Able to work on tight schedule and deliver within the stipulated timeframe or SLA agree/established with stakeholders and within approved budget allocated
• Assists in developing full-scale project plans and associated communication documents adhering to SDLC guideline, Project & Quality Management Framework, Process & Compliance
• Ensure IT related projects are updated and submitted to respective stakeholder timely
• Accomplishes financial objectives by forecasting requirements, analyzing variances, initiating corrective action and preparing/plan and IT budget
• Evaluates and balances the requirements/needs of multiple departments/divisions in identifying the technical solution that will best meet the identified needs.
• Conduct post implementation review for each project undertaken for further improvement
• Participates in developing strategic plans for systems/applications development for the FTB Bank.
• Ensure all information related to the project are completed, are kept securely and data is recorded and accurately
• Provides recommendations on new or enhanced systems, software, upgrades and modifications.
• Be a good minute taker of meetings are required for IT department, IT projects and IT management meetings
• Contributes to team effort by accomplishing related results as needed

• Prepare, analyze and summarize operational results for use by various key stakeholders, creating reports, specification, instructions and flowcharts
• Interprets data using analytics, research methodologies and statistics technique
• Evaluate key performance indicators, provide on going reports and recommend on business plan updates
• Gathering information by observing workflow, conducting CEO to assist company reports
• Determining appropriate methods to analyze operations, data and relevant information
• Developing new processes and procedures to enhance operation
• Use statistical methods to analyst information and develop solutions to business problems
• Providing reports through office application to improve business processes
• Identifying the development needs for the purpose of streamline and improving the operations of organizing for efficiency and profitability

• IT Daily Check List
• Daily support all users, maintenance and troubleshooting
• Maintenance PC Printer and All Network Devices
• Manage Email Address
• Install and configure computer hardware, software, systems, networks, printers and scanners
• Install/replacement ICT hardware and software system for Branches
• Keep up to date and willing to learn new things

• Prepare detail plan of IT related for the year aligning with overall plan by Head of Internal Audit and present to Head of Internal Audit for approval
• Design risk and audit universe of IT related field as a data and information collection (IT infrastructure, Management Information System, IT Security, Core Banking Support, IT related projects)
• Design audit program to define objectives and scope of the IT related; the objectives are to ensure the integrity of the data and processes that the system support
• Conduct IT related audit missions with regards to the objectives and scopes defined and approved by Head of Internal Audit
• Involve in some assigned specific IT and system projects
• Be pro-active on updating related emerging IT risks and update the status of cyber security and the IT general control including, but not limited to, network infrastructure and firewall security setting, data management
• Take lead in designing of standard IT audit program for branch audit to test appropriateness and compliance
• Provide training and refreshment training of IT audit program for branch audit to related staff
• Provide immediate recommendation as the result of both the compliances, risk and operational audits relating to IT
• Draft internal audit report on own findings and report to Head of Internal Audit
• Ensure constant capacity building and up-to-date of AMK’s performance
• Maintain constant communication with IT department relating to the performance of the IT department
• Other tasks required by the HIA.

• Updating the current enterprise architecture platform of backend services and core system to update and maintenance the key enterprise architecture, and propose follow industry standard, and related integration including SSO and other ingration with backend services;
• Developing enterprise application architecture blueprints, solution diagrams, technology stack & integration mapping at an organization level;
• Documenting and architecting of Information (App and Data) and Technology;
• Assist the design of an architecture landscapes of the organization;
• Following the guiding principles, governance structures related to the selection of architectural components;
• Evaluation of technologies, solutions, and defining best practices architecture;
• Ensures enterprise architecture principle, resuability, modularity, ease of use and security with high quality application performance, availability, scalability and integrity;
• Managing complex technical requirements across multiple systems and domains in a multi-team technology organization;
• Resuming the current design architecture and defining the implication validation of the changes, new project impacting to architecture;
• To contribute to the technology strategy for the enterprise architecture platforms, including the adoption of new tools, procedures and initiatives;
• To minimize operating risks in across multiple systems and domains environments.

• Implement and report on non-production systems and service operations (Mobile Banking, Staff App, ATM Switch, related reporting system), processes and procedures, problems, incidents;
• Monitoring and maintenance services, Mobile Banking, ATM Switch and reporting system KPIs, and report on exceptions and corrective actions initiated;
• Troubleshoot problems and propose solutions for issues related to production of above systems, validate with respective manager before applying the validated solution;
• Provide 2nd level technical support and collaboration with 3rd level support having internal development team and vendor of above systems to resolve issues based on agreed internal and external SLAs;
• Good customer services to L1 and business users with highly accountability to the respected assigned tickets.

• Understand the business requirements and design reports for the business users
• Participate in business analysis activities to gather requirement
• Provide support as required to ensure the availability and performance of developed reports
• Develop/enhance reports in Jasper Report
• Develop/enhance Bank’s Dashboards
• Translate and simplify business requirements into specifications that will be used to implement the reports and dashboards

• Develop and distribute mobile apps for the Android platform
• Ensure the performance, quality, and responsiveness of applications
• Work on bug fixing and improving application performance
• Collaborate with cross-functional teams to define, design, and ship new features
• Translate business requirements into specifications that will be used to implement the required application
• Write clean and maintainable codes according to best practices
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to Play Store, and support
• Working with the designer to build the interface with a focus on usability features
• Standardizing the platform and in, some cases, apps to deliver across multiple brands with minimal duplication of effort
• Keep up to date on the latest industry trends in the mobile technologies
• Review the code of the team member before merging
• Assist team member to complete their tasks

• Collaborate with technology team members, end users, and other stakeholders to integrate systems and other data together.
• Communicate application problems and issues to key stakeholders, including management, and end users.
• Perform and test system backups and restores to ensure system recovery from error or outage.
• Monitor, test, and tune system performance; preserve and provide system log files as needed
• Implement policies, procedures, and technologies (including firewalls) to ensure Linux/Open Source system security through secure system access, monitoring, control, and routine security evaluations

• Ensure core banking system is available and can response to JMC business requirements
• Closely coordinate with software vendor to resolve system problems caused by users, hardware and software
• Create new branches, products, features, modules…up on request
• Support and upload CBC data on weekly and monthly basis
• Maintain and develop report based on requirement
• Backup and restore data based
• Support system upgrades, new features and/or product test, and apply fixes/patches
• Provide system training and support to head office and branches
• Perform other tasks assigned by supervisor.