• Being a focal contact person of clients for any concerns of their business support in the use of any system software of Pethyoeung
• Collect and listen to their business requirements and then write them down to be shared with Business Analysis and QA and Technology Development Team and the Management Team of Pethyoeung for solution
• Develop training materials and programs for assigned clients after the license use agreement signed and provide training and strengthen capacity of all system users of clients on how to use the system
• Visit clients and client’s problems and provide solution
• Support the effective communication and on-time responses to all demand of clients.
• Complete additional duties as assigned by CEO and immediate supervisor during the contract.
• Coordinate with hospital/clinics to collect key information for data setting, do data setting and set calendar for system users training workshop
• Conduct training workshop for system users of hospitals/clinics
• Produce training workshop report and then communicate it with customer
• Complete additional assignments assigned by line supervisor during the Employment Contract.