• Call to the customers
• Receive the complaint from customer and pass to the concerned person to solve.
• Feedback customer complaint.
• Prepare the daily report for Customer Service/Admin Supervisor and Head Operations
• Manage and supervise the Customer Service
• Other task assigned by Customer Service/Admin Supervisor and Head Operations
• This JD covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from employees. Other tasks may be assigned as necessary according to company needs.

• Responsible for collection of the invoices and returning back the pending invoices
• Responsible for and take care of collected money from the customers
• Prepare report for A/R Manager and give money directly to the cashier
• Ensure that the amount collected in riels should be at the exchange rate as provided by LTD
• Other task assigned by Account Receivable Manager
• This JD covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from employees. Other tasks may be assigned as necessary according to company needs.

• Sell products throughout pharmacies, clinics, hospitals, and other customers.
• Meet Doctors, Pharmacist, and other healthcare workers in order to detail the company products.
• Build good relationship with customers.
• Plan and implement with Doctors and Pharmacy meetings for the promotion of the products.
• Create demand for the products at hospitals, clinics, pharmacy and other health care outlet.
• Joint and perform all other marketing activities.
• Regular feedback on the promotional strategies of the company.
• Prepare and submit sales receipt and other supporting document.
• Maintain daily record of the promotional materials issued by the company.
• Maintain daily report, tour plan, and Dr’s dairy.
• Maintain all other Kits, including uniform, working bag, literature etc.
• Prepare report to Sales Supervisor.Other task assigned by Sales Supervisor and Business Manager.
• This JD covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from employees. Other tasks may be assigned as necessary according to company needs.

• Direct reporting/management with Head of Operations or Operations Manager
o Planning & Control of Inventory at Warehouse as per the standard SOP’s.
o Manage the stock transfer from the Central Warehouse to the Branch.
o Check and approve for delivery schedule for the Branch
o Analyse reports and physical check the implementation of the delivery schedules/route plan to restrict waste due to urgent delivery or goods return
o Identify requirements for assets necessary for logistics and general operations of the branch.
o Prepare monthly & quarterly reports as per the SOP’s.
o Maintain discipline and ensure implementation of HR Policies.
o Direct reporting/management - Head of Finance & Commercials
o Control expense reports for branch activities, clarify kinds of expenses, analyse for their accuracy and efficiency, and regulate if necessary.Report finance activities to Phnom Penh office as per the SOP’s. Manage daily activities related to accounts.
o Prepare monthly and quarterly reports to Head of Operations & Head of Finance
o This JD covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from employees. Other tasks may be assigned as necessary according to company needs

• To support the department where the trainee be selected
• To be trained and build capability base on the employee talented and knowledge
• To assist on the job duties as in each department
• To assist on making report for monthly and weekly

• Update new law, prakas, and other regulation for bank
• Announce and enforcenew law, prakas to all KBC members
• Final review agreement and contract from all departments
• Give opinion for monthly internal control and AML for branch and HQ
• Review, revise, and express opinion of KBC’s policy before submit for approval
• Check the bank’s practice against local regulation through report
• Compliance training (monthly)
• AML/CFT training
• Prepare compliance check list report
• Prepare compliance check-list on law implementation
• Prepare compliance report for BOD
• FATCA report (once a year)
• Buy digital certificate for FATCA preparation
• Make plan for annual AML/CFT training
• Other duties as assigned by management

• Bachelor Degree in Banking and finance, Economics, Business administration
• Work Experience in banking as a credit officer, credit analysis or credit management
• Carries deep analytically thinking and interpersonal skill
• Good Knowledge of finance and banking law
• Proficiency in English is a must (Fluent in speaking, writing and reading)
• Computer literacy such as Ms. Words, Excel, Power Pointed
• Willing to work under pressure and as a team
• Integrity and self-motivated
• Self-started, resilient with the ability to follow through on issues and bring them to resolution in a timely and reasonable manner
• Customer oriented person and carried sufficient leadership

• Prepare and /or check loan agreement and document for loan release.
• Operation on core banking system for loan process
• Management of title deed
• Management of insurance policy
• Getting thumbprint from loan customer
• Filing and tracking of loan slip, application, agreement etc.
• Manage current loan customers for extension, refinance etc.
• Resolve customer problem and complaint
• Notification to loan customers of interest/principal maturity
• Other related duties as assigned by management

• Assist to analyze all credit/extension proposals of clients
• Assist to make sure all credit policies, procedure and regulatory compliancy standards are meet
• Assist manager related to CBC Report
• Promote and sell the bank products and services
• Establishing and maintaining effective relationships with new and existing customers.
• Provide training on products and service for new staffs
• Prepare weekly/monthly / yearly report for management

• Assist Manager to fulfill the assigned task
• Assist Manager to prepare internal policy, guideline, and procedure of the team.
• Cooperate with Credit Team in analyzing and identifying credit risk to client proposal.
• Workout with Credit Team to review and rescore for any change of client risk disbursement to client.
• Mater related to planning, promotion, management, reporting of following-up credit management system.
• Matters related to management and supervisor of rule, guideline, field manual on follow-up credit management.
• Matters related to management and improvement of follow-up credit management process.
• Matter related to loan write-off, and collection delegation duties in general.
• Metter related to management and disposal of assets acquire for repayment of loan.
• Matters related to implementation of legal proceeding for loan collection.