• Support activities related to the configuration, documentation, execution, performance optimization, performance troubleshooting of the close-of-business (COB) process, data replication and other ensuring conformance to agreed service level agreements (SLAs);
• Monitor key performance indicators for T24 operations, services and reports on exceptions while initiating corrective action;
• Provide T24 first-level technical support for COB process, and interface with TEMENOS for vendor support to resolve issues based on agreed internal and external SLAs;
• Ensure the 24x7x365 up and running of: ATM, FAST, NSS, and other customer self-service applications with capability to troubleshooting for issue; level 1 support or propose work around solution and escalating to vendor for service support;
• Provide support to Deputy or Head of department in developing plans and strategies to improve T24 services for users and to instill proactive and positive attitudes among staff under supervision towards fulfilling the department’s mission;
• Develop, implement and document T24 service operations, processes, procedures, and incident escalation management;
• Restore and recovery to ensuring proper scheduling, verification, cycles, media, retention, log, copies and storage have been applied.

• Develops IA department's strategy to ensure that potential risks are properly defined and integrated into audit missions of IT;
• Aligns the IT Audit department’s strategy with IA Division's strategy to shape functions and positions of audit effectively and appropriately;
• Updates the internal audit methodologies such as IA Charter, IA Manual, Internal Audit Procedures and Internal Audit Programs, especially on Macro Processes related to IT Audit, to ensure that internal control systems are well designed and implemented efficiently and effectively;
• Prepares annual and quarterly IT audit plan such as preliminary risk assessment (risk profile), activities, resources and time allocation, and budgeting in order to ensure proper, appropriate and risk-based plans are developed;
• Oversees company’s significant inherent risks and risks on new changes continuously (particular scope) and integrate the concerned risks into audit missions in order to ensure that company’s risks are properly detected by auditors and recommend to management to prevent the concerning risks;
• Establishes IT audit methodologies (audit processes and tools for audit missions) for auditors under supervision to ensure efficient and effective audit results;
• Monitors and manages IT audit teams to conduct the IT mission to ensure that potential risks are identified and meet the objectives of audit missions and plans;
• Controls and reviews the debriefing of audit results and internal audit report at departmental level (MIS areas) including an overall assessment of four-tier internal control ratings and recommendations to alert the head of auditee and senior management about significant risks;
• Manages the quarterly follow-up with heads of auditee on audit recommendations to ensure proper and timely implementation. Manages and encourages IT Audit Team under supervision to achieve consistently high performance and meet the Division's and IT Audit Department's objectives;
• Assesses skills and capacity of IT Audit Team under supervision in order to provide training, coaching and refreshment on audit methodologies to improve them and achieve a good quality of audit results;
• Monitors and reviews the Management Control reports which are done by IT unit manager to ensure that the Management Controls are regularly prepared effectively and efficiently in a timely manner.

• Handle all processes regarding Procurement contract management, from the creation through to the execution by the chosen party, and to the eventual termination of the contract;
• Participate in negotiation of contract terms, monitor the performance, and conduct the analysis against the contract terms in particular for major purchases to maximize operational and financial performance and protect Amret from fraudulent and corrupt practices;
• Carry out effective contract tracking and document keeping;
• Execute and control Procurement budgets to ensure the effective cost control within budgets.
• Cooperate with related departments and branches to execute Procurement plans;
• Prepare and provide the monthly purchase expenses to related units or branches in order to manage the cash flow and track the expense;
• Handle project bidding (including staff logistic tools, printing form & other production work, car rental, security guard & cleaning service, electronic materials and other projects). Ensure all bidding processes are transparent and comply with procurement policy, and make sure all goods procured are delivered to requesters as per service level agreement;
• Handle Procurement daily tasks by using the ERP system to create digital Purchase Requisition, Purchase Order, Agreement, and Receipt;
• Check, arrange and submit invoices & reference documents to Finance Department in order to make accurate and on-time payments;
• Identify potential and visit existing suppliers to build and maintain good relationships and negotiate with them to achieve competitive cost advantages for Amret;
• Collect feedback, survey and report on quality of goods and services in order to ensure the quality of performance, the reliability, and ethics of suppliers;
• Manage, filling, and keep the procurement document (such as Purchase requisition, Supplier selection, Periodic quotation, Purchase order, Invoice & Contract) in a safe and accessible place. Ensure all the procurement documents are easy-to find and readily retrievable for internal control and internal/external audit.

• Consolidate all the data from relevant departments to develop and generate Treasury and Strategic Risk framework;
• Monitor limit of some ratio required by National Bank of Cambodia (NBC);
• Analyze AMRET's financial statement such as Balance Sheet, Income Statement, and Other;
• Assist risk owner and Manager to control or manage Treasury and Strategic Risk;
• Support in Monthly Liquidity Risk Management Report preparation;
• Prepare Monthly Interest Rate Risk Sensitivity Report;
• Prepare Monthly Net Open Position (FX Risk) Report;
• Support in preparing Monthly ALCO pack for present in ALCO meeting;
• Monitor Risk event that affect to AMRET Treasury and Strategic Risk Management;
• Implement model to support strategic risk management function;
• Ensuring Strategic and treasury risk are correctly identifying and escalated when cannot be resolved at ground level;
• Check the requirement of regulatory bodies, especially National Bank of Cambodia (NBC) on the Treasury and Strategic Risk exposure;
• Identify analyze and evaluate Treasury and Strategic Risk within AMRET;
• Monitor Treasury and Strategic Risk and control to mitigate risk exposure;
• Develop and revise Treasury and Strategic Risk Reporting templates and formulas;
• Produce and update Treasury and Strategic Risk Report on regular basis;
• Make recommendations to manage Treasury and Strategic Risk exposures;
• Perform other tasks assigned by Manager.

• Controls and checks on the quality of construction, structure, equipment and decoration at key stages before/during construction such as; piling, basement floor, brick, sand, steel, cement, glass, door, window, ceiling, wall, fence, etc. to ensure that the constructor agencies follow with the specified standards in the construction plan to comply with the branch standard;
• Conducts a survey and re-check the quality of decoration, equipment as well as the strength of the building after operating for several months to assess the quality, value and ethics of suppliers/contractors for further construction contracts or contract adjustment;
• Searching for existing building or area for new/standard office and to negotiate with the landlord before the contract is made regarding to all major conditions are complied with Amret’s Standard;
• Follows up the status of all office rental contract which is about to be expired and report to the responsible person (by area) subject to consider for renegotiated or renewal;
• Follows up the status of all office rental contracts to ensure that the rental pay is made on time as per agreement;
• Coordinates in setting up Marketing tools in all Amret Branches such as; repairing and decoration to fit out of all branches to ensure all equipment is ready for running a smooth operation on opening day;
• Follows up the status of branch repairing and maintenance to ensure all issues are solved on time;
• Performs other tasks, duties, and projects relevant as required or assigned.

• Monitor and control costs incurred by HQ departments, Borrowing costs, Personnel costs and IT costs etc;
• Produce monthly report by comparing to budget and keep up to date all the changes;
• Produce timely report as required by management with the proper explanation;
• Produce the ad hoc cost control reports and highlight the keys important as required and deemed necessary by other departments;
• To reconcile, prepare and book all entries relating personnel costs in the GL system;
• Assist in producing timely and accurate financial statements in compliance with accounting policies, processes and guidelines;
• Assist in developing and updating Cost control/Tax procedures, guidelines to ensure transactions are simplified and compliance with Tax laws on taxation/regulations CAS/CIFRS and regulatory requirements;
• Support and coach team to ensure they have the abilities to perform the job properly.

• Develop/update report template to fit with business/operational changes and management requirements and add value to the company;
• Assist in developing/updating processes, guidelines and work plans for producing timely high-quality financial performance analysis and reporting for management and branches;
• Verify all branches’ financial performance reports to ensure the completeness and accuracy;
• Review and analyse all branches’ financial performance reports to identify the drivers of the top and bottom branches’ profitability and make recommendations;
• Prepare responses to all queries about branch financial performance analysis and reporting and submit to line manager for review;
• Produce ad hoc financial performance analysis and reporting as required and deemed necessary by other departments;
• Develop/update training materials on financial performance analysis and reporting to train/refresh all Regional Offices, Head/Deputy Head of Department, Branch/Deputy Branch Managers and selected branch staff;
• Other tasks assigned by Manager.

• Set own sales target, customer target with details (Products, SKU, amount)
• Prepare market route visit plan, expense budget & customer list to be visitedTraveling within an assigned sales territory according to market route plan to conduct face-to-face meetings with existing and potential customers.
• Carry the product sample to do presentation to customers with promotion, price and another program related with product to them
• Drop P/O to head office when the customer place order & coordinate with collector in collecting payment
• Clear daily cash collection from daily sales with Accountant
• Prepare product display at customers’ shop by clean product, arrange product with standard arrangement and communicate to check available stock
• Prepare daily Market Visit Report after visiting customers
• To repare Daily Sales Report, market situation, competitor and update to Supervisor/manager on a regular basis
• And other duties are assigned by superiors.

• Control all purchasing order process
• Received and review outstanding PO from Branches
• Request for Quotation and product details for suppliers
• Collect and make a comparison list for management approve
• Update status of internal paper work to superior and team
• Update expectation delivery date to Branch
• Coordinate with supplier or stakeholder for delivery process
• Verify delivery process, Goods received with Branch
• Summary weekly, monthly report and filing documents
• Perform other task assigned by superiors

• Design web pages, brochures, logos, signs, books, advertisements, and other communication materials.
• Manages company social media channels, including Facebook and other relevant platforms
• Designs and produces various marketing materials.
• Develop graphics & visual images for products illustrators, logos, Create images that identify a product or convey a message for posting on social media platform.
• Prepares layouts, designs, artwork and formats for use in publication and /or exhibition design- Familiarity with photography is a plus.
• Perform from the design, printing to the installation of material and ensure on the quality control of the printed materials.
• Thinking creatively to produce new ideas and concepts and developing interactive design.
• Stay on top of the latest standards, processes, and trends in the visual design field.
• Assist co-workers related departments design work-art for requirement
• Other tasks assigned by management