• System maintenance and network administration
• Troubleshooting
• Providing IT support/solution to staff and students
• Joining projects with IT team to research new technology/innovation which would be applied at IDP/ACE
• Supporting the implementation of IT projects
• Providing IT support at IDP/ACE events/functions

• System maintenance and network administration
• Troubleshooting
• Providing IT support/solution to staff and students
• Joining projects with IT team to research new technology/innovation which would be applied at IDP/ACE
• Supporting the implementation of IT projects
• Providing IT support at IDP/ACE events/functions

• Assist to develop and enhance security policies and standards.
• Create plan to review and monitor result of security controls.
• Ensure procedure of each security controls are implemented and managed.
• Report and escalate based on principles and rules of policies and standards.
• Keep improving on review and monitor processes.
• Handle tasks assigned by Line Manager.
• Build a strong collaborative relationship with all Phillip Bank’s specialists and other stakeholders who support your duties.
• Promote cyber security awareness posture at all levels of management and employees by maintaining and developing a positive culture of compliance against IT security policy, industry standards and regulations.
• All other matters ancillary to the above and to perform any other related issues that management may require from time to time.

• Install, configure, and maintain hardware and software systems, including servers, storage devices, and networking equipment.
• Monitor system performance and troubleshoot issues as they arise.
• Manage user accounts and access permissions.
• Implement and enforce security protocols and policies to protect our systems and data from unauthorized access and breaches.
• Mentor and train junior system administrators to improve their skills and knowledge.
• Develop and implement disaster recovery plans and procedures.
• Manage vendor relationships and oversee the procurement of hardware and software.
• Stay up to date with emerging technologies and recommend upgrades or improvements as needed.
• Stay up to date with emerging technologies and recommend upgrades or improvements as needed.
• Collaborate with other members of the IT team and with stakeholders across the organization to ensure that our technology supports our business goals.

• Manage and monitor company's Firewall, internet connection/bandwidth, and network resources.
• Administrator on User Profile, User Email, User Data, backup and restored on schedule based.
• Maintenance computer hardware/software, camera security, printer and network devices.
• Diagnose, troubleshoot and resolve computer hardware/software, Camera Security, Printer and other network or system components problem.
• Provide support to users on computer hardware/software, network, CCTV camera, printer and others network devices when needed.
• Analyze Computer Network and system and upgrading if necessary.
• Report any noticeable concern regarding to all the above job responsibilities to direct supervisor.
• Assist team members in related job
• Perform any relevant tasks assigned by manager.

• Update the curriculum to parallel to the public school for students
• Maintains all computers in the ICT Class.
• Organize, maintain and mange class system in proper working condition
• Teach students and learners to use computers
• Design and develop appropriate computer instructional materials
• Manage and monitor student behavior
• Initiate and implement systems, procedures and other students management issues
• Develop and implement lesson plans and classroom activities in consistent with the student management issues
• Determine and troubleshoot technology services, for staff
• Coordinate and collaborate with head teacher, principal and teachers
• Integrate special lesson plans with core academic curriculum
• Help students learn different computer-related skill base on grade level and the globalization of technology
• Coach and teach in the field of computer science
• Lead courses of certain software like internet browsers and MS Office
• Be attentive to the students’ activity and progress
• Provide timely feedback report on students’ work
• Perform other tasks assigned by the school principal.

• Design, implementation, documentation and publishing the IT security policies within bank.
• Advise on IT security issues and make recommendations for action.
• Monitor and manage significant security issues/breaches, taking remedial action where possible
• Develop training material for the IT Awareness program.
• Responsible for conducting the IT Awareness program for internal staff and for customer via social media.
• Ensure that all new implementations of solutions are compliant with the IT security requirements; ensuring best practice is always followed.
• Monitor and ensure that appropriate levels of security exist in the following IT areas but not limit to PC’s, client server, LAN, WAN, broadband networks, web environments, firewalls, IP telephony, disaster recovery, financial … etc.
• Ensure the confidentiality and integrity of data at rest or while in transit between end point devices, servers and other systems including any data at rest on hosted, third party systems where IT have been involved.
• Arrange and manage the design and execution of vulnerability assessments, penetration tests and security audits.
• Prioritize IT risks and manage projects based on severity of risk and noncompliance.
• Ensure compliance with appropriate IT Policies.
• Investigate, respond and report on IT security incidents.
• Perform other tasks to further IT security that can be assigned by line manager

None.

• Implement and report on production systems and service operations, processes and procedures, problems, incidents and escalation management, adhering to information security and ITIL standards to offer proactive, secure and high quality services;
• Execute and manage proof-of-concept for automating service of MFS, ATM Switch and reporting system, and submit results to Manager, Deputy/Head department and other related stakeholders for validation;
• Monitor services, MFS, ATM Switch and reporting system KPIs, and report on exceptions and corrective actions initiated;
• Lead in coordinating release management and code/application promotion with Applications Development and Support units, ensuring accurate and timely deployment;
• Troubleshoot problems and propose solutions for issues related to production systems, validate with respective manager before applying the validated solution;
• Provide 2nd level technical support and collaboration with 3rd level support to Staff App, ATM Switch and reporting system and interface with TEMENOS for vendor support to resolve issues based on agreed internal and external SLAs;
• Manage the installation of patches deployment, maintaining the application at the correct version level product feature offerings and issue resolution needs;
• Monitor performance of all applications and propose upgrading or optimizing of support by IT programmer.