• Maintains relationships with sales team by providing support, information, guidance and service improvements
• Contributes to team effort by accomplishing related results as needed & in order to achieved with sales target
• Work closely with team and all departments
• Make good relationship with Dealer and provide good service to us
• Assist sales team to prepare internal documents (Application Form/Lease Agreement, Disbursal Form, RC control and others)
• Keep all customers confidential information
• Update all applicant's information into system in daily
• Tracking number of disbursals in daily and update to management
• Other task will be assigned by line manager

• Contact with village chief to ask some questions in the village such as villager occupation, competition, security and loan demand;
• Meet with potential customer to promote JMC loan products and services;
• Complete loan application and ensure the application of customer is properly filled in and evaluated before sending to CI team for judgement process;
• Conduct home and business size visit to collect information and required documents from customers;
• Ensure that the loans are disbursed in accordance to the need and repayment capacity of the customers and JMC policies and monitoring loan utilization of the customers to ensure the good quality of loan portfolio;
• Make daily collection and double check of RC from dealers;
• Check documents before delivery to ensure the appropriateness and completeness;
• Monitor and give feedback on competitor’s information.
• Ensure the operational integrity; monitors potential risks and reports suspicious activities and/or violations promptly to the Sales Supervisor;
• Keep confidential information of customers and dealers;
• Maintain good communication with customer, dealer and local authority to get good support from them;
• Ensure that all policies are implemented;
• Other tasks assigned by line manager.

• Standby at car shop and build good relationship with car shop owner;
• Promote car loan product;
• Process car loan application form for customers;
• Proceed car loan disbursal to customers;
• Other tasks assigned by line manager.

• Contact with village chief to ask some questions in the village such as villager occupation, competition, security and loan demand;
• Meet with potential customer to promote JMC loan products and services;
• Complete loan application and ensure the application of customer is properly filled in and evaluated before sending to CI team for judgement process;
• Conduct home and business size visit to collect information and required documents from customers;
• Ensure that the loans are disbursed in accordance to the need and repayment capacity of the customers and JMC policies and monitoring loan utilization of the customers to ensure the good quality of loan portfolio;
• Make daily collection and double check of RC from dealers;
• Check documents before delivery to ensure the appropriateness and completeness;
• Monitor and give feedback on competitor’s information.
• Ensure the operational integrity; monitors potential risks and reports suspicious activities and/or violations promptly to the Sales Supervisor;
• Keep confidential information of customers and dealers;
• Maintain good communication with customer, dealer and local authority to get good support from them;
• Ensure that all policies are implemented;
• Other tasks assigned by line manager.

• Contact with village chief to ask some questions in the village such as villager occupation, competition, security and loan demand;
• Meet with potential customer to promote JMC loan products and services;
• Complete loan application and ensure the application of customer is properly filled in and evaluated before sending to CI team for judgement process;
• Conduct home and business size visit to collect information and required documents from customers;
• Ensure that the loans are disbursed in accordance to the need and repayment capacity of the customers and JMC policies and monitoring loan utilization of the customers to ensure the good quality of loan portfolio;
• Make daily collection and double check of RC from dealers;
• Check documents before delivery to ensure the appropriateness and completeness;
• Monitor and give feedback on competitor’s information.
• Ensure the operational integrity; monitors potential risks and reports suspicious activities and/or violations promptly to the Sales Supervisor;
• Keep confidential information of customers and dealers;
• Maintain good communication with customer, dealer and local authority to get good support from them;
• Ensure that all policies are implemented;
• Other tasks assigned by line manager.

• Formulate and execute innovative iPay User, aiming to achieve the business targets and improve customer experience.
• Monitor iPay User sales management and providing good collaboration with relevant parties to strategize building good relationship both private and public sector then distribute iPay User to target end-users.
• Promote actively LOLC's corporate identity, products and services through various educational institutions.
• Promote sales in low performance branches and newly established branches.
• Supporting RMs and BMs to develop plan for iPay Cambodia by monitoring the performance regularly to ensure the achievement of business goal.
• Interact with customers, providing iPay User training, and/or meeting with prospective and existing potential customers to identify the needs and iPay User solutions.
• Work with marketing team to create customer messages to communicate issues/ upgrades involving systems to minimize negative customer service impact.
• Conduct market analysis and research for existing and new potential iPay Users.
• Perform other tasks which assigned by manager.

• Acquire new customers
• Promote Housing loan to existing and new customers
• Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment and write up credit memo
• Assist to recover bad debt of the branch
• Achieve sale target and comply to RAC policy
• Maintain and provide good service to clients
• Build good relationship with partners
• Prepare loan report for supervisor and/or manager
• Perform any other related duties that Management may require from time to time.

• Design, develop, manage and rollout digital channel & retail products that are customer desirable, technically feasible and business viable
• Drive user engagement with digital channel products
• Plan & execute product strategies
• Initiative & drive campaign and marketing activities to achieve overall respective product target
• Understand the market in terms of customer needs, competitor products and pricing, and ecosystem players’ value propositions
• Ownership of the product roadmap, backlog, user stories and customer journey.
• Plan and deliver financials in terms of budget spending and revenue targets
• Formulate, review and enhance product and operating manual
• Ensure that all policies, procedure and guideline are adhere of AML (Prakas)
• Product innovation & improvement
• Ad hoc project

• Drive sales results through working closely with partners and sales teams to ensure meeting sales target.
• Provide life insurance solutions to Bank's clients
• Work closely with branch sales and service teams to provide innovative product solutions to address client's protection, and long-term saving needs.
• Strengthen the long-term relationships with clients by providing excellent customer service while building relationship with new clients.
• Approach potential customers from the customer contact list and referrals provided by a distribution bank partner.
• Assist the customers by providing them after sales service and information as and when required.
• Support the company in all promotional activities.
• Perform other tasks as required.