• Promoting the products and services of the bank to clients and public
• Collecting all client’s required documents for each product’s application including loan and deposit to ensure their eligibility for each type of products
• Communicating with clients to ensure their application is smoothly processed.
• Preparing clients’ application for getting approval
• Achieving monthly plan on each assigned product.
• Handling the daily activity and other tasks after completing clients ‘application.
• Providing good service and communication with the potential and existing clients
• Handling clients’ issues relating to the bank products and take a prompt action to solve the problem
• Handling other tasks assigned by Manager.

• Daily monitoring card system performance to ensure that the system works smoothly for all card types (Visa, Mastercard, Union Pay, JCB and CSS), ATM and POS for both On-Us and Off-Us cards.
• Set up and update the card system parameters as and when the job operational requirement
• Maintain all card system application servers connect to Oracle database server, all application to Oracle Database. Assist Technical Card Manager to develop or enhance reports which are required for business purposes
• Create new user in system, assign user rights and install card system applications on PC
• Create new terminal keys, assigned new key into terminal and do configuration on the terminal in system
• Assist Technical Card Manager to setup, maintenance any required system environment for SIT, UAT, PRODUCTION. • Provide as assistant and guidance to all staff who could experience some difficulty or encounter card system issue which can't solve on time or interrupt their operational work

• Crediting and holding merchant transactions.
• Reconciliation and Settlement of both local and international card schemes
• Solving customer’s dispute transactions and merchant holder problems.
• Resolving complaint related to bill payment.
• Verifying and posting necessary adjustment for the disputed transaction
• Other Tasks assign by Manager

• Involve with card products, advertisement, promotional campaign and price setting up.
• Involve with Card Management System, Card Schemes and NBC CSS project.
• Work with relevant teams regarding to ATM placement and installation.
• Work with relevant teams and vendor to solve issues on Card Management System.
• Work with relevant teams to support and conduct testing ATM and Card Operation when have new development, customization, and upgrades on Card Management System.
• Support and provide training related to ATM, Card Operation and new feature on Card Management System to Branches and other relevant departments.
• Checking and Creating Card Application/documents that receive from branches.
• Producing and packing card for delivery to branches.
• Monitoring and tracking ATM Cash Balance and ATM service performances.
• Work and support relevant team with dispute and fraud transaction.
• Supporting ATM and Card Operation manual guide, procedure and guideline with relevant teams.
• Other Tasks assign by Manager.

• Contribute directly to the sales, profitability and business growth of the branch / bank.
• Identify business opportunities from retail and high net worth clients including business referral to management.
• Introduce, promote, market all Bank’s products & services inclusive loans or deposits products, bankcard, fee-based transaction services, electronic service delivery channels & etc.
• Achieved the business sales target, i.e. loans or deposits target.
• Expand the clientele based through networking, business referral, constant follow-up, cold-calls & etc.
• Attend to all customer enquiries, feedback, complaints on bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction.
• Attend & assist to customer needs in bank’s products & services application.
• Refer customer to insurance specialist for Banca Sales.
• To promote digital product to our new and existing customer.
• To refer business to business banking sales.
• To collect and prepare all required documents / information from customer for all products including deposits & loans application and timely closure of business deals & in compliance with bank’s regulated policy.
• To keep track of own sales performance and prepare individual business performance reporting.
• Participate in business development, marketing, promotion campaign & activities.
• Other task/project as assigned.

• Sales Planning & Activities
o Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads, customer referrals and self-generated leads
o Actively participate and collaborate with other sales personnel at Premier Centre/branch/regional counterparts e.g. Malaysia/Singapore on sales activities/campaigns for customer acquisition and retention
o Prepare and provide financial advisory and assistance to customers for their wealth/investment management
o Periodic review of customers’ total portfolio and increase AUM with the Bank
o Plan and identify cross selling/up selling to targeted customers
o Set appointments, sales visitations, prospecting and engagement with customers
o Sales Management
o Maintain regular contact with existing customers to foster closer relationship and for referrals
o Work closely with Head of Premier, Branch Manager and Head of Business Banking on sales activities, promotion and campaigns
o Prepare and monitor sales performance and competitors analysis to Management
o Compliance to Bank’s policy, procedures and observe sales code of ethics

• Assist to monitor and enforce the savings and other financial services performance.
• Assist to give the instruction and recommendation as needed for solving problems related to deposit and financial services.
• Monitor and support deposit and financial services transactions to all branches in both onside and offside to ensure the operations run smoothly and minimize the operational risk.
• Desk research for competitors’ deposit and financial services and analysis of its strong and weakness and initiate idea for renovation and enhancement of LOLC’s product-services.
• Test the system to ensure the system of deposit and financial services is smoothly support the operations before pilot test and roll out in the market.
• Report of founding deposit and financial services issues and missing points of procedure, policy, and material are not fully support for operations and resolve those issues.
• Renovate and develop deposit report to fulfill for analysis both internal and external used.
• Prepare and consolidate daily, monthly, yearly deposit and financial services reports for internal external audit, NBC, creditor, investor, etc as required.
• Perform other projects and duties as required.

• មានបរិញ្ញាបត្រក្នុងផ្នែកហរិញ្ញវត្ថុ និងធនាគារ ការគ្រប់គ្រង ទីផ្សារ និងសញ្ញាបត្រដែលមានតម្លៃស្មើ
• បទពិសោធន៍ផ្នែកលក់ប្រាក់បញ្ញើ-សន្សំ និងផលិតផល និងសេវាឌីជីថលកាន់តែល្អ។
• មានជំនាញទំនាក់ទំនង និងសរសេរភាសារអង់គ្លេសបានល្អ។
• មានការប្តេជ្ញាចិត្តខ្ពស់ និងមានភាពស្មោះត្រង់។
• ជាមនុស្សដែលមានលទ្ធផលការងារល្អ។
• Location:Preah Vihear Province, Kampong Speu Province, Preah Sihanouk Province, Ratanak Kiri Province, Kampong Chhnang Province

• Monitor Loan Customers to be reviewed in the system and checking the review memo submitted by the branches
• Conduct review assessment
• To check and verify information completeness and accuracy for all credit reviews memo
• To check proper transfer and update of conditions and terms from previous approved Memo to the new review Memo
• To send reminder to branches on overdue reviews and to follow up with branches to ensure prompt review of existing credit facilities
• To assist in the CBC data checking and uploading
• Ensure that deviations from the Bank’s credit management processes/procedures/policies identified are reported to appropriate authorities and adequately addressed
• All other matters ancillary to the above and to perform any other related duties that Management may require from time to time.

• Acquire new customers
• Promote Housing loan to existing and new customers
• Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment and write up credit memo
• Assist to recover bad debt of the branch
• Achieve sale target and comply to RAC policy
• Maintain and provide good service to clients
• Build good relationship with partners
• Prepare loan report for supervisor and/or manager
• Perform any other related duties that Management may require from time to time.