• Establish the needs of users and monitor user access and security
• Monitor performance and manage parameters to provide fast responses to front-end users
• Map out the conceptual design for a planned database
• Consider both back-end organization of data and front-end accessibility for end-users
• Refine the logical design so that it can be translated into a specific data model
• Further refining the physical design to meet system storage requirements
• Install and test new versions of the database management system (DBMS)
• Maintain data standards, including adherence to the Data Protection Act
• Write database documentation, including data standards, procedures and definitions for the data dictionary (metadata)
• Control access permissions and privileges
• Develop, manage and test back-up and recovery plans
• Ensure that storage and archiving procedures are functioning correctly
• Carry out capacity planning
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security
• Commission and install new applications and customize existing applications to make them fit for purpose
• Apply Oracle Patches
• Manage the security and disaster recovery aspects of a database
• Install and configure WebLogic domains and performance monitoring
• Install WebLogic patches, service packs, etc.

• Involve the Core team to implement ATM and other payments platform projects.
• Manage the current switching system as well as the integrated system
• Work with relevant to setup and maintenance of any required system environment SIT, UAT, Pre-Production, and Production
• Analyze the process and Operation Management to Understand the business requirements of assigned applications. Assist in converting business requirements into system requirements and communicate the need to the vendor
• Respond to and troubleshoot any issues within the CMS and/or how content is displaying across our digital platforms
• Ensure the acquiring BIN table is up to date as released by the card scheme institutions
• Works with the Owner role to configure and implement a conduit from the Provider to CMS, ensure the users and roles are well managed, and perform user access review within the prescribed period. Create reports and relevant processing from CMS
• Proactively monitor users’ activity within the CMS and lead on troubleshooting any issues within the CMS to monitor data integration within the CMS and liaise with the relevant team to troubleshoot any issues
• Perform troubleshooting as required, such as efforts to lead problem-solving by involving outside vendors and other support users
• Work with security and risk to manage disaster recovery and business continuity plan to ensure compliance with all systems and alignment with ongoing business requirements.
• Responsible for the integrity of data being provided and defining the consumption requirements for the CMS, along with the use case and business purpose
• Perform other duties as assigned

• Monitoring and maintaining daily, weekly, and monthly data backup
• Monitoring and maintaining email, server
• Monitoring and maintaining VMware vSphere environment
• Installing and configuring new hardware and software
• Monitoring and maintaining firewall and security management.
• Maintaining security patches and change management for all clients/servers
• Monitoring and controlling user account and IT asset
• Troubleshoot the infrastructure issue and support
• Performing other tasks as assigned by manager
• Train and guide user on using new software, PC maintenance and troubleshoot.
• Editing/Format report and graphic design, application and website.
• Other take that assign by manager

• Learn and understand Core Banking system configuration and functionality.
• Assist in assessment of the training needs; coordinate, direct and participate and acts as the leader resource person in any MIS training.
• Develop/modify/Configure T24 applications such as Product Lending, Deposit, Account, Version, Enquiry, and Routine based on requirement.
• In coordination with SD unit, MIS team, System Administrator team and Software Development team to prepare and update all manuals for the computerized management information system (MIS).
• Ensures that the MIS computerized system produces reports on time and supplies the reports to appropriate management personnel.
• Determines report requirements of Management, National Bank of Cambodia, and donor agencies and ensures the accurate and timely submission of them in coordination with the finance and field officers.
• Represent branch users for all functional and administrative MIS issues.
• Installs T24 software upon instructions from the IT department.
• Support and handle any other tasks assigned by the DHITD/HITD or CIO.

• Installation and maintenance of security software.
• Instructing computer users on security.
• Monitoring systems for security breaches.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Responding in a timely manner to service issues and requests.
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.

• Maintain all computers and electronic devices;
• Provide timely and effective technical support on the day-to-day of IT operational works;
• Provide network access to teachers, and staff as well as assist them regarding all IT subject matters;
• Solve the troubleshoots and other issues related with computers and electronic devices as requested;
• Install and configure the computer hardware, software, operating systems, and applications;
• Deal with computer hardware and software such servers, printer, sound systems, lighting systems, network devices utilities, including virus cleaning;
• Test and evaluate the technological devices;
• Provide the recommendations about accessing information and purchasing of technology resources;
• Provide the training and support to new users of existing technologies;
• Adapt with workplace environment and quick learn the new technologies;
• Other technical tasks will be assigned by Supervisor.

• Defining and optimizing the processes and systems for gathering, managing, visualizing, and reporting on data
• Developing processes for intake and resolution of internal data requests
• Understanding stakeholder priorities and having a framework for measuring, monitoring, and managing the work that your team does to support these priorities.
• Developing metrics, tracking, and regular reporting that allow quick decision making and provide executive leadership with regular analysis of activities and business health.
• ETL (Extract, Transform and Load) process from multi source into data warehouse.
• Work closely with Business Development and R&D team to initiate in developing new analytic report to fit with market demand.
• Perform Data cleaning and Data quality analyst.
• Performing ad hoc data analysis as per request and produce it in a timely manner.
• Deriving business insights based on the analyzed data and reports created, offering narrative reports and interpretation as needed.

• Design, implementation, support, monitoring and maintenance of AMK’s Data Centre, Disaster Recovery Site, and remote offices to ensure network connectivity and system availability.
• Design, implementation, support, monitoring and maintenance of network infrastructure platforms, including but not limit to switching, routing and firewall, Internet backbone connection, DPLC and VPN and all other software based systems
• Develop standard documentation and roll out for communication system
• Serve as a liaison between other technical staff, department, users, and vendors regarding service requests, usage, standards, security, and other network matters.
• Collaborate on, or lead network related projects through to successful implementation and hand over to operational support
• Manage internal and outsource maintenance team and ensure that equipment reside in Data Center, DR site, and all AMK’s offices are operating smoothly.
• Define possible risks within network Infrastructure environment, recommend and coordinate with IT Security and Risk department to apply preventative plan.
• Follow AMK’s standard policies and procedures
• Ensure network connectivity uptime at no less than 99%

• Plan, coordinate and execute audit activities at organization level.
• Examine internal IT controls, evaluate the design and operational effectiveness, determine exposure to risk, and develop remediation strategies.
• Communicate with operational staffs and management to obtain inputs for audits.
• Report audit findings and conclusions to management.
• Assist IT audit staff in performing complex audits and reviews.
• Develop auditing program to offer comprehensive audit coverage within the organization.
• Conduct performance evaluation of audit staffs and provide feedback.
• Analyze risks associated with IT processes and assess the effectiveness of the internal Control systems.
• Establish standard procedures and policies for IT auditing.
• Determine the audit scope and objective and accordingly prepare audit work plan.
• Resolve auditing and operational issues in a timely fashion.
• Set priorities, identify necessary audit plan changes, supervise audit processes and
• Prepare detailed reports on findings.
• Ensure that audit processes comply with company standards.
• Review audit reports for correctness and completeness before submitting to management.
• Develop a strong understanding of business and system processes.
• Ensure all working papers are completed and in order.
• Perform other tasks and functions as may be assigned by Internal Audit Manager.
• Evaluating the design and operational effectiveness of general and application IT controls related to the financial reporting process, including making recommendations to improve the controls and processes.

• Lead internal developer team to maintain and develop new feature in core banking system (CBS) and mobile banking application Develop, maintain, enhance and troubleshoot existing applications and core banking system.
• Develop, maintain and execute automation tests to ensure sufficient test complete.
• Develop appropriate computerized information systems to meet the needs of departments, units, and branches request.
• Work with development team in delivering the project and deliverables on time and good quality.
• Ensure the performance, quality, and responsiveness of applications.
• Provide support as required to ensure the availability and performance of developed applications for both external and internal users
• Well coding designed, efficient code.
• Perform other tasks to further IT security that can be assigned by line manager.