• Acquire new customers
• Promote Housing loan to existing and new customers
• Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment and write up credit memo
• Assist to recover bad debt of the branch
• Achieve sale target and comply to RAC policy
• Maintain and provide good service to clients
• Build good relationship with partners
• Prepare loan report for supervisor and/or manager
• Perform any other related duties that Management may require from time to time.

• Promote Bank Products for both loans and deposits
• Liaise with potential clients and depositors
• Process loan and write up credit memo
• Assist to recover bad debt of the branch

• Make a cold call to target saving clients and have a face to face meeting
• Increase volume of deposit to achieve target
• Prepare forms and help customer to fill the customer registration form and opening account forms
• Prepare sales strategy to growth deposit in the branch and propose to branch manager
• Help branch manager to build staff capacity related to the sales of non-loan products
• Buildup, maintain strong relationship with customers
• Offer the best customer service to the clients
• Resolve all clients’ complaint which occur during the sales activities
• Other tasks assigned by supervisor

• To be responsible for blank card stock, personalized card with high security manner
• To process blank card receiving until card delivered to real cardholder is compliance to security process
• To produce and deliver bankcard to branch/customer with efficient management of staff/delivery man
• To check card inventory before and after sending card to branches
• To support and manage bank staff on card stock, card delivery , card usage
• To handle and resolve cardholder problems, queries and complaints at branches over the phone and email.
• To enter customer data into all related system after an application for a new card account is approved.
• To prevent NRI, and lost/stolen card transaction can be protected and detected as early as possible to protect customer and bank.
• To monitor transaction fraud, merchant fraud, cardholder and employee fraud
• To keep improving card management process and digitalizing the process as much as possible by working with other digitalized departments.
• To join card business project implementation with all related stakeholders.
• Perform other duties assigned by managements.

• Review regular sources of information and data required for preparation of reports.
• Prepare lender report monthly, quarterly, semi-annually and yearly.
• Prepare other necessary reports for NBC and other stakeholders.
• Prepare monthly Accrual interest on borrowing for accountant
• Produce financial report format for any new report.
• Make sure that the reports are accuracy and timely
• Coordinate and work closely with related department for consolidating the reports.
• Send and Monitor debt covenant and advise supervisor for any breach.
• Send E-mail correspondent to lender for any inquiry.
• Review loan agreement and provide comment.
• Inform and provide recommendation to manager of significant development, challenge in a area of responsibility; and
• Carryout any other duties assigned by management

• Visit premises to draw layout for Maintenance and Electrical Plan (MEP).
• Look for quotations from contractors.
• Verify bill of quantities given by contractors or prepare own BOQ.
• Check quality and verify electrical tool/device again BOQ.
• Give feedback to contractors if needed.
• Check renovation work after the completion by contractors.
• Fix electrical issues at the head office and branches as urgent tasks.
• Provide maintenance of generator set and support staff in using them.
• Assemble Auto Transformation Switch (ATS) between the generator and electrical system in the house

• Regular monthly check-ins on overdue accounts – keep updated on all overdue accounts
• Make Calls to Clients with overdue accounts – work closely with PLB branches; attempt to locate & contact clients, primarily over the phone, in order to talk with them about their debts, which includes calling customers at home, at work & on their mobile phones.
• Negotiate Payment Schedules - negotiate payment plans & payment schedules that suit current financial situation while still satisfying the debt.
• Advise Customers - on various payment options. If no payment agreement can be reached, customers are informed of further actions that may be taken to collect overdue debts.
• Maintain Customer Files - keep customer files updated, recording times & dates that contact has been made, noting information that customers have received about their debt.
• Prepare Statements - which will be given to credit departments & other institutions when customers fail to meet their payment agreements or when no payment agreement can be made
• Write Letters - to customers to inform them of their debts. When customers fail to meet their payment obligations & fail to make payment agreements, Collection Officers will write letters to credit agencies, insurance companies, lawyers & customers’ employers to collect debt without the customer’s aid
• Answer Phones - answer incoming calls from customers & other individuals
• Follow up with PLB panel of lawyers – to carry out necessary legal actions to recover debts & loans
• Perform any & all related duties that may be required from time to time

• To establish, develop, and maintain strong business relationships with B2B partners
• To close deal with existing and new partnerships by developing engagement business opportunity for them.
• To assist and identify the business opportunity between the bank and partners, which business case can be developed effectively with well supports.
• To assist and review with comments of the partnership agreement with partner to protect the bank’s risk, reputation and benefits.
• To be able to work and coordinate with IT, Compliance, Risk, Finance, Operation and other related departments with all the enquiries for projects.
• To arrange and kick-off meeting with all stakeholders to make sure the project to engage with all parties.
• To assist and monitor the project implementation and execution until the project is ended successfully and effectively.
• To set up, monitor and analyze reports of B2B implemented projects, by outlining the issue for a line manager to establish a strategy and marketing campaign of the partnership service to attract the clients to sign up and do transactions.
• To assist to facilitate the line manager with the launching event with partners to ensure that the partnership service and branding image of the Bank are exposed well and successfully
• To keep up-to-date and explore new possibilities in terms of technology advancement in order to bring back possible project for banks to collaborate with.
• To monitor and track on B2B agreement duration extension or other revisions of terms conditions locally and internationally, and report to line manager for further actions.
• To work with line manager to explore creative approaches with related teams for improving a slow-move-project to grow the bank’s clients and incomes.
• To develop briefing materials for line manager meetings with senior management.
• To provide B2B new/existing project briefing to related teams.
• To build monthly report on value of B2B relationship and manage it based on priority.
• To undertake any other relevant duties as assigned by direct line.

• To acquires new loan customers
• To evaluate loan applications and submit a comprehensive analyzed credit memo.
• Ensure that bank’s credit principles and policies are followed and complied.
• Ensure that deviations from the bank’s credit management processes/procedures/policies are identified and properly addressed.
• Collecting supporting documents from borrowers for the loan applications and to verify the repayment sources of income.
• Conduct site visits and inspections where necessary to verify the applications and attend meeting with borrowers to discuss loan proposals to understand their businesses.
• Make sound recommendations based on quality analysis and ensure timely submission of the credit memos for approval.
• Response to queries raised by Credit Risk Management Team on the loan applications.
• Monitor the loans review date and ensure prompt review of loans.
• Monitor progressive loans and post-disbursement conditions to ensure compliance of conditions imposed.
• Ensure proper filing of documents for the Corporate Borrowers.
• Liaising and follow up with CAD for the issuance of LO and loans releases.

• To have meeting with NBC to represent Phillip Bank of all projects such as FAST, CSS Co-badge, Bakong, Retail Pay (Koica), National Payment Hub, and other new project with NBC.
• To have meeting with ABC (member in ABC) such as Payment Committees, FinTech Working Group, QR Taskforce and other.
• To act as relationship manager of all NBC’s projects.
• To analyses the challenges with NBC on all the projects.
• To set up all business requirement, transaction flow, wireframe, etc. of the projects.
• To run and monitor all projects with all internal stakeholders.
• To ensure the projects gone live successfully upon the timeframe and deadline.
• To generate and analyses all related management reports for decision making.
• Perform other duties assigned by managements.