• Manage TF & TP staff and provide guidance on bank and NBC’s latest policies, procedure, and SOP.
• Train and guide staffs in team to be knowledgeable in TF and TP, so that they can handle/process TF and TP Products and Services well.
• Responsible for reviewing and monitoring operational activities on Trade Finance, Remittances, Clearing and Payroll.
• Review and enhance existing processes so that staff can be more productive & able to work effectively without much supervision.
• Provide training to staff on communication skills and enhance their service standard skills so that they know how to handle/manage and respond to it if there is any complaint from customers.
• Work closely with branch operations team, core banking system support team, nostro/partners, as well as IT team if necessary to enhance, upgrade our systems capabilities (i.e. Flexcube, SWIFT…etc.) to support the bank operations to achieve desired results.
• Train and guide assigned staffs from converted branches to understand TF and TP products and services.
• Oversea the daily transactions to ensure that staff are followed the banks’ policies, procedures, and SOP, especially the repeated errors (finding/issues).
• Participate in the New Banking Projects by inputting and providing business requirement support of services related to Trade Finance remittances, Clearing, payroll … etc

• Provide the excellent supports on overall aspects of Information Security, IT Governance, IT Risk, and IT Compliance
• Perform IT risk assessment and produce actionable plan to secure bank’s application, data and networks.
• Monitoring privilege account usage to ensure compliance with security policies
• Assess and develop up to date with IT security policy, standards and threats
• Collaborate with management and the related IT department to improve security posture
• Document any security breaches and assessing their damage
• Coordinate and update information security incident response document, ensuring processes and procedures are tested regularly in line with IT continuity, business continuity planning (BCP) and disaster recovery (DR) policy
• Promote cyber security awareness posture at all levels of management and employees, by maintaining and developing a positive culture of compliance against IT security policy, industry standards and regulations
• Identify and address a full range of issues from structure and policy, through to assisting in specific areas such as data privacy; data leakage prevention / monitoring; information rights management; third party security and cryptography
• Perform day to day IT security operation required by head of departments and management
• Minimize all risks including operational, information and cyber security risk

• Develop and distribute mobile apps for Android platform
• Ensure the performance, quality, and responsiveness of applications
• Work on bug fixing and improving application performance
• Collaborate with cross-functional teams to define, design, and ship new features
• Translate business requirements into specifications that will be used to implement the required application
• Write clean and maintainable codes according to best practices
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• Working with the front-end developers to build the interface with focus on usability features
• Standardizing the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort
• Keep up to date on the latest industry trends in the mobile technologies

• Develop and distribute mobile apps for iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Work on bug fixing and improving application performance
• Collaborate with cross-functional teams to define, design, and ship new features
• Translate business requirements into specifications that will be used to implement the required application
• Write clean and maintainable codes according to best practices
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• Working with the front-end developers to build the interface with focus on usability features
• Standardizing the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort
• Keep up to date on the latest industry trends in the mobile technologies

• Develop, maintain, enhance and troubleshoot existing applications
• Contribute in all phases of the development lifecycle
• Build reusable code and libraries
• Write well-designed, testable, efficient code

• Take end-to-end technical ownership of digital journey implementation, solution development, and life cycle support
• Analyze, be prioritize, and communicate technical requirement for insurance solutions
• Coordinate with main technology partners to implement new feature and solutions against tight development timelines
• Represent technical solution towards our distribution partner on an operational level
• Accompany partner onboarding processes from a technical perspective
• Work with implementation partners to design software solutions integrated into overall software landscape
• Support insurance solution to shape solution development roadmap

• Take end-to-end technical ownership of digital journey implementation, solution development, and life cycle support
• Analyze, be prioritize, and communicate technical requirement for insurance solutions
• Coordinate with main technology partners to implement new feature and solutions against tight development timelines
• Represent technical solution towards our distribution partner on an operational level
• Accompany partner onboarding processes from a technical perspective
• Work with implementation partners to design software solutions integrated into overall software landscape
• Support insurance solution to shape solution development roadmap

• Establish the needs of users and monitor user access and security
• Monitor performance and manage parameters to provide fast responses to front-end users
• Map out the conceptual design for a planned database
• Consider both back-end organization of data and front-end accessibility for end-users
• Refine the logical design so that it can be translated into a specific data model
• Further refining the physical design to meet system storage requirements
• Install and test new versions of the database management system (DBMS)
• Maintain data standards, including adherence to the Data Protection Act
• Write database documentation, including data standards, procedures and definitions for the data dictionary (metadata)
• Control access permissions and privileges
• Develop, manage and test back-up and recovery plans
• Ensure that storage and archiving procedures are functioning correctly
• Carry out capacity planning
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security
• Commission and install new applications and customize existing applications to make them fit for purpose. Apply Oracle Patches
• Manage the security and disaster recovery aspects of a database
• Install and configure WebLogic domains and performance monitoring
• Install WebLogic patches, service packs, etc.

• Involve with ATM Core team to implement ATM, Mobile banking and other payments platform projects.
• Manage, monitor, and report ATM, Mobile banking and other e-channels availability and stability.
• Daily operation including user management (user creation, edit and delete), technical support, reporting, EOD and import or export file.
• Implement configuration and parameter setting in CMS and Terminal
• Manage and control ATM, Mobile banking and other e-channels standard security, policy, procedures and guideline to ensure ongoing maintenance of platform security.
• Work with core banking team for report consolidation, process flow and troubleshoots support.
• Work with DBA team to upgrade and test switching system as required from software vendors to ensure that software is up to date with security compliance.
• Work with business department to develop products, reports, testing and other services with ongoing business requirements.
• Work with CMS vendor to test new product and fix issue
• Work with branch staff to perform maintenance and fix issue
• Solve issues related to responsible system on helpdesk tasks.
• Create user manual/internal process of ATM/POS, MB/IB and other e-channels.
• Coordination with business department response to ATM and Mobile banking compliant, security, issue and other services related.
• Ensure ATM and Mobile banking service management standard are met with service management process are followed
• Work with risk department to manage disaster recovery and business continuity plan to ensure compliance to all of system and alignment with ongoing business requirements.
• Develop the report to support all existing systems (Backend and Frontend).
• On time support troubleshooting on reports and related in-house systems

• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
• Contributing to the documentation of the system such as flowcharts, layouts, diagrams, charts, code comments and clear code
• Support a robust test framework and architecture, including integration with third parties
• Develop complex application using modern continuous integration tools like Git/Jenkins.
• Maintain best practices for code hygiene and health, including test coverage and deployment
• Work with the application development team in delivering the project and deliverable within time and good quality
• Help troubleshooting and problem solving
• Provide support and training to junior developers
• Able to perform duties with moderate to lower supervision