• Welcome and provide information to customers visiting CJCC
• Prepare soft drink for visiting guests
• Assist in room renting service
• Implement tasks required by Facilities and Service Department
• Perform other tasks assigned by Management

• ទទួលភ្ញៀវ
• ធ្វើភេសជ្ជៈ
• ទទួលការកម្ម៉ង់
• បម្រើភេសជ្ជៈ មុខម្ហូប និងបង្អែម
• បញ្ជូល និងដំណើរការរាល់ការបញ្ជាទិញមុខម្ហូប និងភេសជ្ជៈនៅក្នុងប្រព័ន្ធ POS
• ទំនាក់ទំនងជាមួយអតិថិជនក្នុងអំឡុងពេលបរិភោគអាហារទាំងមូល
• រៀបចំតារាងដើម្បីធានាភាពស្អាត និងការថែទាំភ្ញៀវពេលកំពុងទទួលទាន
• សម្អាត និងថែរក្សាភោជនីយដ្ឋានអោយស្អាត អនាម័យ និងសណ្តាប់ធ្នាប់
• នាំយកក្រដាសគិតប្រាក់ទៅអោយភ្ញៀវ និងដំណើរការទូទាត់ប្រាក់
• ចំអិន Drink Soup
• ការងារផ្សេងទៀតចាត់ចែងបន្ថែមដោយអ្នកគ្រប់គ្រងផ្ទាល់តាមការចាំបាច់

• Greeting all visitors.
• Maintaining Office environment (fresh, clean, and tidy).
• Receiving calls and transferring as necessary.
• Ensuring messaging are passed to the appropriate staff on timely basic.
• Assisting HR team for assigned tasks.
• Coordinating event for both internal and external.

• Prepare contracts (SPA/Rental)
• Prepare the notice letter for any legal purpose/records
• Assist Clients for site visit
• Coordinate and communicate with internal team (Design and Operation team) to achieve Clients’ requirement, needs and satisfaction.
• Keep record/update of all Hard Titles for all Projects
• Support Admin team regarding some administrative works at relevant authorities
• Keep Clients updated on any progress report/info
• Work with Customer Service Manager to ensure proper customer service is being delivered
• Process the Hard Title name transfer for all Clients and VIPs
• Maintain Clients database
• Keep record all Clients complaints and consult/work with Customer Service Manager to resolve on a timely manner
• Communicate directly either by phone calls or attend the meetings with Clients/other stakeholders as assigned by the Customer Service Manager
• Manage large amounts of incoming calls
• Use telephones to reach out to Clients and verify account information
• Resolve Clients’ complaints via phone, email, mail or social media
• Greet Clients warmly and ascertain problem or reason for calling
• Take payment information and other pertinent information such as addresses and phone numbers
• Suggest solutions when a product malfunctions
• Compile reports on overall customer satisfaction
• Other tasks assign by the Manager and Top Management

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor

- Manage and motivate team to increase sale revenue
- Provide good customer service for customer
- Work based on SOP set by Management- Manpower Planning
- Maintain the store and product display consistently
- Consistent evaluation of sales performance and initiate sales driven activities
- Dealing with customer service issues such as queries and complaints
- Maintain good customer service at the store
- Implement the standards operation procedures set by management teams
- Manage store operational issues
- and other tasks assigned by management