Job Description
• Strategize the effective sale strategies to mobilize iPay to the public and delight the customer demand in the digital era.
• Develop and execute strategic and tactical plans at the institution level, including key landmarks and analytical skills with the ability to analyze opportunities from many angles (both quantitative and qualitative), and drives appropriate performance tracking and analysis.
• Lead and monitor iPay mobilization and providing good collaboration with relevant departments to strategize building good relationship individual customer, private and public sector then distribute iPay to targeted end-users.
• Lead team to build good relationship with customers and presenting iPay to customers. Lead, direct and mentor sales staffs both at head office and branches to mobilize iPay to achieve the target.
• Ensures the key product explanation on iPay to customers are well understood and interest within the manageable timing presentation and also in aspect of courtesy and efficiency.
• Contribute the initiated marketing idea strategies to achieve sales targets of iPay and implementing best practices to meet customers’ needs and requirements.
• Support RMs and BMs to develop plan for iPay by monitoring the performance regularly to ensure the achievement of business goal.
• Strong ability to influence, sell concepts internally and actively drive streamlined decision making across partners.
• Work with marketing team to create customer messages to communicate issues/upgrades involving systems to minimize negative customer service impact.
• Work closely with cross functions to optimize the partnership and solving all issues raised by merchants and consumer complaints.
• Develop and report the IPay sales performance for management and branches to do analysis and follow up the performance and strategizing the sustainable growth, identify any risk happened and mitigation risk.
• Ensure the training to LOLC’s employees well understand of iPay sales management and also in aspect of courtesy, efficiency and risk management. Supervising staff, providing coaching and conduct performance review.
• Enforce discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image.
Job Requirement
• MBA/BA in Sales and marketing, Finance and Banking or related fields.
• Minimum 3-5 year experiences in mobilizing digital banking products and merchants.
• Good leadership and communication skills.
• Be participative and initiative.
• Good English communication both writing and speaking.