• Conducting regularly checking branch implement credit quality and compliances (policy, procedure, forms, …) and performance of branches to ensure strong credit control at branch levels.
• Following up fraud prevention and detection as well as credit risk prevention strategy.
• Report of Credit Quality Assurance to Credit Quality Assurance Unit Manager.
• Assists Credit Department to prepare instruction letter/guidelines and disseminating to branches.
• Coordinates communication and reporting activities between branch and relevant department to ensure availability of data required for efficient daily operations.
• Reviews finding regularly and prepare instruction and communicate the improvement plan with branches.
• Perform other duties as assigned by Credit Quality Assurance Unit Manager.

• Assist to evaluate branch performance at the end of the year based on the attainment of committed goals and targets.
• Assist to recruit, train, motivate, and evaluate staff.
• Participate to prepare plans and projections for client-building and improvement of loan portfolio.
• Assist to implement measures that will enhance service delivery.
• Assist to ensure that all disbursements are properly prepared, dated, signed and checked and that the amounts agree in both numbers and words before approving.
• Assist to ensure that all reimbursements are properly prepared (with receipts attached), dated, signed, and checked and that the amounts agree in both numbers and words before approving.
• Assist to determine local authorities, public and private entities, groups, and people that can help your office improve its performance and become more competitive as a microfinance institution.
• Assist to build and establish wholesome professional relationship with the institutions/people you think will have direct or indirect influence on the implementation of LOLC projects and services.

• Perform sales activities to get more sales order and collect payment including delivery.
• Deliver purchase orders and informing existing customers of new products.
• Increase sales by promoting products and reporting the market information to the manager.
• Able to drive, safe and timeous delivery of purchased products.
• Maintain sales and delivery records, as well as achieve sales targets.
• Liaise with other departments to ensure optimal customer services.
• Report and able to work well with Sales Manager.
• Maintain good relationship and communication skills with customers and team members.
• Prevent damage to the delivery truck and the company products being transported.
• Perform basic truck maintenance tasks, such as checking tire pressure, and gas and oil levels.

• Sales implementation & activities
o Supervising a team of up to 5 salesmen, ensuring the collecting of sales order, distribution and introducing company products to customers.
o Wastage control for all routes and outlets under his supervision.
o Ensure all customer data integrity is continually updated and correct.
o Support Team Leader to communicate sales strategies and assist to implement toward achievement of corporate sales objectives.
o Supervise and access sub-ordinates’ performance of team to make sure that best practices are implemented, results are monitored; and high-performance standards are maintained and regularly adhered to.
o Evaluating information related to sales, promotions, competitors, and market research.
o Be responsible for taking care keys accounts.
o Ensure that all routes under his supervision have the correct quantity and mix of saleable product to service their outlets daily as per the company must stock list.
o Review daily the service levels and sales volume and wastage performance by route with each salesman in his team. This should be measured against the salesman’s agreed route plan.
o Responsible for the achievement of distribution targets under his area of supervision.
o Responsible to ensure that salesmen under his control reconcile their truck stocks and cash deposit daily to Admin Department.
o Support to develop and implement marketing, communication and event strategy and plans if any.
o Product Development
o Meet customer regularly to find out customer’s needs and wants, then support of sales team.
o Negotiate and communicate well with suppliers & customers.
o Able to do data analysis and planning.
o People Development
o Creating an enthusiastic and successful sales environment focusing on thinking and challenging the norm in business.
o Develop competencies and processes required to create an effective and efficient sales team.
o Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary.

• Ensure that the records of revenues and expenses are in compliance with accounting policies
• Ensure the accuracy of payments and maintain accurate records of all bank, cash and petty cash payment.
• Work closely with management team to generate budgets forecast and financial planning and report to school director.
• Monitor and review the budget allocated to each department.
• Present monthly reports, budget and annual reports to the school director.
• Complete monthly tax returns and other administrative compliance with the Taxation.
• Review revenues and accurate records of the transaction in the accounting system.
• Review expenses forms, delivery notes and petty cash forms.
• Regularly review internal control to ensure compliance and identify risk and prevention measures.
• Manage and ensure accurate payroll processing.
• Conduct spot check on suppliers and market prices
• Attend management meetings and other professional development sessions
• Other tasks assigned by Accounting and Finance Manager.

• Supervise Operations Executive in the daily operations;
• Assist Operations Manager in the daily operations;
• Perform daily admin duties in the office, including food request, daily operation supplies requests, etc.;
• Supervise and monitor on a day to day to the teams of housekeeping, facility, and security teams to ensure the quality standards of the school;
• Ensure daily cleanup of the campus and ongoing maintenance of buildings;
• Supervise daily students pick-up and drop-off;
• Ensure the secure and safety of buildings for employees and students;
• Prepare monthly budget plan for the teams of housekeeping, facility, and security teams;
• Lead, motivate, and supervise operations executive, housekeeping, facility, and security teams to work effectively and efficiently in order meet the school standard;
• Assist Operations Manager in managing and planning strategies for the school cafeteria service standard in order to achieve high satisfaction level from students;
• Assist Operations Manager in developing, implementing, and reviewing operational standards, policies, and procedures;
• Assist Operations Manager in ensuring full compliance with SOP’s, policies, procedures and service standards
• Follow any tasks assigned by Operations Manager.

• Act as a point of contact between school and home about attendance, lateness, schedule, school program, etc.;
• Ensure efficient and timely home communication of the assigned classes;
• Filter parent inquiry and respond to parent inquiry about student learning, school life, school fees, and other inquiries and report parent feedback on weekly and monthly basis;
• Lead initiatives and collaborate with faculty and Academic Class Supervisor to improve home school partnership and parent satisfaction about the school service;
• Ensure efficient drop off and pick up;
• Coordinate parent-teacher meetings as per parent/faculty request;
• Supervise meal time and lead initiatives to improve school foods
• Keep record of student incident and sickness;
• Collect fees payment and admission;
• Assist Front Office Manager to achieve the set target of student enrollment;
• Keep record of student enrollment and family information;
• Assist Front Office Manager in the daily operations to meet and exceed the parent expectations and requirements;
• Assist Front Office Manager in the overall improvement of parent satisfaction/school program and activities;
• Work with Front Office Manager to supervise the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program;
• Participate in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents;
• Execute other tasks requested by Front Office Manager.

• Supervise student learning and monitor teaching quality in the international and Khmer programs of the assigned classes; Promote student joy for learning, sense of belonging, and character development within the school character profiles;
• Lead and support Khmer teachers in their work duties, including reviewing lesson plans, improving teaching standards/approach, and providing training and professional development plan in the Khmer Program;
• Coordinate with international teachers, program coordinator to improve student behavior and academic progress;
• Coordinate with teachers to ensure the smooth operations of the assigned classes, including coordinating the classroom decoration, arrangement and supplies as well as online technology, and infrastructure for online classrooms;
• Coordinate with teachers to prepare class schedule, letter home, textbooks, notebooks, study materials, and any learning tools to send home;
• Coordinate between the Front Office class supervisors and teachers to respond effectively to parent request and comment. Collect data on student learning, behavior, attendance, and conduct to assist the Academic Manager in the evaluation of the effectiveness of the international and Khmer programs;
• Ensure the academic and student records are in compliance with the requirements from Ministry of Education, Youth and Sport and in the school shared drive;
• Prepare monthly report of achievement to the Academic Manager and propose improvement plan;
• Coordinate with teachers in the production of report cards every semester, proof-read and make correction, and print report cards to send home;
• Participate in the organization of Parent-Teacher Meeting and conduct parent satisfaction survey;
• Play a key role in positive school climate and culture of thriving for betterment toward the school goals;
• Participate in the school events promoting school program, parent workshop, student competitions, and awards ceremony;
• Meet with parents to discuss about student academic as well as other concerns; Meet with students to encourage positive behavior, conduct and academic progress;
• Attend and conduct educational trainings and conferences as needed;
• Attend and conduct academic meetings with relevant staff members and teachers;
• Perform other managerial tasks in accordance with the campus management.

• Set yearly school goals to support the school’s Strategic Plan and lead the Academic Department to achieve the set goal in accordance with school vision, mission and SLOs;
• Report monthly achievement to the campus manager, school director, and BOD;
• Propose action plan for next month and assist the campus manager/school director in setting school goals and directions of the campus;
• Represent school in the community/media and participate in the school marketing activities, fundraising events, celebrations, or other activities to promote school reputation and public awareness;
• Ensure the academic and student records are in compliance with the requirements from Ministry of Education, Youth and Sport;
• Plan and implement a system to evaluate the success of the international curriculum and the effectiveness of the teaching based on data of student learning outcomes from internal assessments and external assessment;
• Lead and support Khmer teachers in their work duties including reviewing lesson plans, improving teaching standards/approach and providing training and professional development plan in the Khmer Program;
• Lead and support the Academic Team in their work duties, including collecting/reviewing data on student grades, progress, learning approach, behavior, attendance, and proposing action plan for improvement with relevant faculty members/managers;
• Review school policies and procedures regularly to ensure the effective operation of the school, and create ad hoc committees to propose improvements to policies and procedures;
• Conduct performance review of staff in the Academic Department and Khmer Faculty and provide reflective feedback and support staff to achieve the set professional growth;
• Create positive school climate and culture of thriving for excellence within the whole school;
• Develop professional development plans or training for the Academic Team and Khmer Teachers;
• Organize promotional events for school to the public, in the media or session for parent or public;
• Task staff members to organize sessions to cultivate student culture of growth mindset, desire to learn, and independent learners in accordance with the character profile adopted school wide;
• Task staff members to organize academic competitions and lead students in various educational events/competitions outside of school;
• Liaise with third parties to create partnership, improve school programs, and exchange good practices and friendship;
• Meet with parents to discuss about student academic as well as other concerns;
• Attend and conduct educational trainings and conferences as needed;
• Attend and conduct academic meetings with relevant staff members and teachers;
• Perform other managerial tasks in accordance with the campus management.

- Have strong creative vision
- Pay attention to aspect of the design and materials
- Good communicate with teamwork and others involved department
- Ability to analyze problem and find practical solution
- Understanding of how building are constructed to effectively translate their design into reality
- Flexibility and adaptability