• Prepare business plan and target.
• Set up business strategy and marketing program to fulfill the target and plan.
• Preparing policy and procedure for loan.
• Develop products and services.
• Establishing and maintaining effective relationships with new and existing customers.
• Resolving customer problems and complaint.
• Responsible for monitoring staff’s customer interaction to ensure customer focused behaviors/service standards are followed. Provides appropriate training when necessary.
• Ensure that regulatory compliancy standards are met.
• Monitor/provide training on products and service for new staffs and update.
• Negotiate rate and charge with customers.
• Analyze all credit proposals of clients and recommend to Credit Team for approval.
• Manage and control for full principal and interest collections.
• Manage and control NPL cases.
• Prepare weekly/monthly/yearly report for management.

• Assist manager/ assistant manager to analyze all credit/extension proposals of clients.
• Assist manager/ assistant manager to make sure all credit policies, procedure and regulatory compliancy standards are meet.
• Assist manager related to CBC Report
• Promote and sell the bank products and services.
• Establishing and maintaining effective relationships with new and existing customers.
• Provide training on products and service for new staffs.
• Prepare weekly/monthly / yearly report for management

• Assist Manager to fulfill the assigned task
• Assist Manager to prepare internal policy, guideline, and procedure of the team.
• Cooperate with Credit Team in analyzing and identifying credit risk to client proposal.
• Workout with Credit Team to review and rescore for any change of client risk disbursement to client.
• Mater related to planning, promotion, management, reporting of following-up credit management system.
• Matters related to management and supervisor of rule, guideline, field manual on follow-up credit management.
• Matters related to management and improvement of follow-up credit management process.
• Matter related to loan write-off, and collection delegation duties in general.
• Metter related to management and disposal of assets acquire for repayment of loan.
• Matters related to implementation of legal proceeding for loan collection

• Ensure the daily/monthly & yearly expense.
• To supervise the General Affair duties.
• To supervise the Bank’s documentations (especially the validity of the documents)
• To supervise the orderliness of Office administrations.
• Plans, directs organizes and controls the overall activities of General Affair’s section including employee services. Safety and Security.
• Ensure of facility management and maintenance, office supplies, relation to service providers, business and personal contacts, potential vendors and relations.
• Procurement, Control Fix asset and inventory control of office stationary and Maintaining, update organization databases, and contact lists.
• Executes process improvement that enhance quality and cost reduction.
• Performs other duties and responsibilities that may be assigned by management time to time

• Analyzing identified trends in the key risk indicators.
• Participating in the Operational Risk Committee or Risk Committee or Risk Management Committee of Third-Party Processor and has responsibility for all aspects of Third-party Processor’s operational risk.
• Providing support, education and training to staff to build risk awareness within the organization.
• Ensuring that the organization complies with all legislative requirements for operational risk.
• Performing other related duties which will be assigned by Head of Risk and Compliance.
• Design, implement and maintain and overall risk management process and procedures.
• Establish risk manuals and maintain relevant documentation for audit and inspection.
• Oversea and implement the plans of risk control, including but not limited to business continuity plans, compliance with regulations of NBC and liaise with regulators.
• Monitor developments in the regulatory framework and proactively adapt risk management process and procedure whenever necessary.
• Organize appropriate internal and external risk reporting.
• Provide training on risk management issue to senior management and staff.

• Equipment monitoring and scheduling
• Prepare and submit monitoring of employee productivity.
• Receive complaints and resolve problems
• Prepare monthly report and progress monitoring.
• Organize workflow and ensure that employees understand there duties or delegated task.
• Prepare and submit incident report (damaged and accident)

• Prepare contracts (SPA/Rental)
• Prepare the notice letter for any legal purpose/records
• Assist Clients for site visit
• Coordinate and communicate with internal team (Design and Operation team) to achieve Clients’ requirement, needs and satisfaction.
• Keep record/update of all Hard Titles for all Projects
• Support Admin team regarding some administrative works at relevant authorities
• Keep Clients updated on any progress report/info
• Work with Customer Service Manager to ensure proper customer service is being delivered
• Process the Hard Title name transfer for all Clients and VIPs
• Maintain Clients database
• Keep record all Clients complaints and consult/work with Customer Service Manager to resolve on a timely manner
• Communicate directly either by phone calls or attend the meetings with Clients/other stakeholders as assigned by the Customer Service Manager
• Manage large amounts of incoming calls
• Use telephones to reach out to Clients and verify account information
• Resolve Clients’ complaints via phone, email, mail or social media
• Greet Clients warmly and ascertain problem or reason for calling
• Take payment information and other pertinent information such as addresses and phone numbers
• Suggest solutions when a product malfunctions
• Compile reports on overall customer satisfaction
• Other tasks assign by the Manager and Top Management

• Prepare customer statements, bills and invoices and reconcile expenses to the general ledger.
• Follow up and collecting Payment.
• Prepare monthly receivable statements.
• Bankbook updating and reports.
• Posting revenue into QuickBooks system.
• Preparing receipt report.
• Preparing all unit payment schedule.
• Provide backup support to other groups in the accounting department.
• Compile and sort documents.
• Work under immediate supervision.

• Fresh graduated in related skill.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Excellent organizational skills.
• Key Competencies:
o Be honest, confidential, patient and friendly.
o Flexible and be able to handle complex and changing environment.

• Focus on interior design from concept stage until construction details.
• Prepare for all Interior Design Presentation to owners under supervision of Senior Architect.
• Propose 3D concept model, rendering, and material board.
• Propose design materials and determines appropriateness for application to projects.
• Prepare shop drawings with attention to specification and coordinating dimensions and drawing references all in compliance to CAD protocol.
• Prepare Material & Specification lists following design intents.
• Handle Material Samples and ID documentaries.
• Assist Senior Architect in coordinating with clients to gather facts, defines design and space planning problems, conceptualize possible solutions and secure approvals of proposals.
• Coordinate with internal and external department team members to ensure no misinformation from design intent till construction.
• Work under supervision & reports directly to Senior Architect.