• Initiate ideas to develop the digital financial services to be modernized and competitive including strategies to launch in the market effectively and efficiently.
• Develop and enhance the existing, new digital financial services and relevant projects to ensure competitive advantage within the industry and meet the customer demands.
• Survey and desk research the competitors’ digital financial services of institution by overview the market of Bank/MDI’s digital financial services then strategizing and making the product to be competitive in the market demands.
• Facilitate testing in system for developing the digital financial services to insure the procedure is smoothly running and meet the business requirement for operations before launching in the market.
• Communicate and collaborate with relevant departments for developing program to and insuring to get the effective result of the project and LOLC business goals.
• Develop the report of digital financial services to support LOLC Management, NBC, auditors, social investors and other entities for analyzing LOLC business trend and growth.
• Report the digital financial services issues and missing points of policy, procedure, and materials are not fully for operations and collaborating with branches for solving problem and initiate idea for renovation.
• Build and strengthen relationship with corporate, SME, and individual clients to provide optimal customer experience and maximize sales opportunities.
• Perform other tasks assigned by Deputy CEO.

• Develop and implement LOLC marketing and branding strategies to promote the institution and its financial services.
• Contribute to long term marketing plans and strategies.
• Active involvement in planning, advertising, promotion, public/media relations of LOLC products, services and brand name.
• Institute measures to create popular awareness of the products and services being offered by LOLC (e.g. newsletter, signage, billboard, e-mails, web-site content, presentations and reports).
• Instruct Marketing/Creative Designer to enhance LOLC’s brand and develop branding strategies.
• Continuously monitor and analyze brand, competitive, and customer trends to enhance LOLC’s brand equity and marketplace performance.
• Develop and produce appealing and engaging materials in a variety of mediums (e.g., newsletters, brochures, billboards / signage, e-mails, website content, presentations, annual reports, etc.).
• Develop partnerships and sponsorships for publicity events such as contests, summits, awards.
• Work on customer service controlling in head office and branches.
• Deal with customer service complaints.
• Design both interior and exterior for LOLC’s offices/buildings.

Understand customer needs and offer solutions and support
• Organize and coordinate sales executive’ schedules
• Research potential customers from business directories, web searches, or digital resources.
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Attending trade exhibitions, conferences and meetings
• Track weekly, monthly, and quarterly performance and sales activities
• Help sale representatives to achieved their target
• Assist sales representatives and team to meet and exceed goals

• មានបទពិសោធន៏យ៉ាងតិត២ឆ្នាំក្នុងការបើកបរ
• មានប័ណ្ឌបើកបរស្របច្បាប់ចរាចរណ៏ និងធានាអោយបាននូវសុវត្ថិភាពក្នុងការបើកបរ
• មានចំណេះដឹងក្នុងការជួលជុសរថយន្តកាន់តែប្រសើរ
• មានសមត្ថភាពសរសេរនិងអានភាសាខ្មែរបានល្អ និងចេះនិយាយភាសាអង់គ្លេសកាន់តែប្រសើរ
• មានសុខភាពមាំមួន កាយសម្បទានគ្រប់គ្រាន់ទំនាក់ទំនងល្អ មានភាពអត់ធ្មត់
• ស្មោះត្រង់ និងមានទំនួលខុសត្រូវខ្ពស់ក្នុងការងារ

• Maintain and update accounting record and files.
• Analyze budgets and create expense report.
• Update data in E-Filling
• Examine tax policies and handle tax payments and returns.
• Post transactions and categorize records in the general ledger.
• Reconcile bank statements.
• Analyze transaction with internal and external stakeholders.
• Conduct daily, monthly and year-end closures.

• Make daily expense in system
• Purchase stationary Material, printing, Soft Drink, cleaning material
• Manage and checking cleaner & security working condition and working environment.
• Manage and control fix asset and count inventory
• Make GA internal approval for expense.
• Prepare and manage the Daily watch/CCTV Record
• Manage and control the Car Maintenance/ Generator/cleaning air con, water, electric, lamp, ceiling…
• Prepare monthly salary document (OT/Attendance/Allowance)
• Prepare declaration staff in-out to MOL
• Well manage and arrangement about office document (Building Contract, Copy Machine…)

• Provide the superior service to customers
• Promote and sell the bank products and services.
• Assist customer in process of opening and closing account
• Balance cash daily
• Well adapt with account opening and closing rule and procedures
• Report all suspicious activity to the in-charge Manager
• Process outward remittance then pass all the application to FX Team to send out
• Prepare daily /weekly/monthly/ yearly report for manager
• Account opening application filing, supply and various request forms.
• Other duties as assigned by management.

• Prepare and /or check loan agreement and document for loan release.
• Operation on core banking system for loan process
• Management of title deed
• Management of insurance policy
• Getting thumbprint from loan customer
• Filing and tracking of loan slip, application, agreement etc.
• Manage current loan customers for extension, refinance etc.
• Resolve customer problem and complaint
• Notification to loan customers of interest/principal maturity
• Other related duties as assigned by management.

• Prepare and /or check loan agreement and document for loan release.
• Operation on core banking system for loan process
• Management of title deed
• Management of insurance policy
• Getting thumbprint from loan customer
• Filing and tracking of loan slip, application, agreement etc.
• Manage current loan customers for extension, refinance etc.
• Resolve customer problem and complaint
• Notification to loan customers of interest/principal maturity
• Other related duties as assigned by management.

• Marketing:
o Managing Facebook, homepage, CI.
o Advertising KBC in public press
o Marketing planning for KBC
o Support NPIC Marketing
o Product Development:
o Researching Financial Market, Other Bank’s Product.
o Developing bank new product/service
o Supporting Bank’s product Marketing/ Advertisement