Job Description
• Support the designing, planning, and installing LAN/WAN, servers and telephone systems.
• Install/setup servers, applications and system configurations.
• Monitor performance of systems, networking devices and applications, make sure system uptime are maintain with SLA.
• Provide system security solutions to make sure IT systems are safe from cyber-attack.
• Maintain production data center and disaster recovery data center, making sure both datacenters meet the requirement of standard datacenters.
• Make sure all servers and workstation are updated with latest anti-virus definition and security patches.
• Update IT security policy, standards and procedures on all IT related systems and activities.
• Respond to all IT infrastructure relates issues/problems, provide resolution and prevention actions.
• Build and maintain system and network monitoring tool.
• Respond to issues/problems by following problem management procedure.
• Provide support to the execution of BCP and DR exercise.
• Liaise with IT vendors, both local and external, on IT related issues.
• Maintain system configuration documents and standard operation procedures within IT department.
• Provide regular system status reports to line manager.
• Support IT related projects, both local and Group projects.
• All other matter ancillary to the above and to perform any other related duties that Management may require from time to time.
Job Requirement
• Associate/Bachelor degree in IT/Computer Science from a reputable university.
• Minimum 3 years in related/similar field working experience, preferable in banking/financial services industry.
• Sound knowledgeable of banking products and process.
• Experience in providing IT support and troubleshooting issues.
• Experience in setting up and maintain IT system/infrastructure.
• Experience in managing LAN/WAN and telecommunication networks.
• Knowledge of using system/network monitoring tools/software.
• Good communications skill in both Khmer and English.
• Adaptable, flexible, and committed.