• Learn and try to understand Core Banking system configuration and functionality.
• Attend the training needed or assigned by managements and help to support end-user.
• Test new software release (participating in quality control team).
• Participant with MIS team to produces reports to appropriate management personnel.
• Join develop reports and core-banking support with MIS team.
• Installs system software upon instructions from manager or another request.
• System back-up/restore scheme; and other tasks assigned by managements.

• Assist in HR compliance, maintaining and updating personnel files
• Assist in copying and sending personnel files to branches.
• Assist in coordinating internal trainings in term of materials, facilities, and arrangement Assist in calling to branches for training purposes.
• Assist in copying and preparing training documents.
• Assist in typing training documents in English and Khmer and Assist in training data encoding.
• Perform other tasks assigned by manager.

• Assist to monitor and enforce the savings and other financial services performance.
• Assist to give the instruction and recommendation as needed for solving problems related to deposit and financial services.
• Monitor and support deposit and financial services transactions to all branches in both onside and offside to ensure the operations run smoothly and minimize the operational risk.
• Desk research for competitors’ deposit and financial services and analysis of its strong and weakness and initiate idea for renovation and enhancement of LOLC’s product-services.
• Test the system to ensure the system of deposit and financial services is smoothly support the operations before pilot test and roll out in the market.
• Report of founding deposit and financial services issues and missing points of procedure, policy, and material are not fully support for operations and resolve those issues.
• Renovate and develop deposit report to fulfill for analysis both internal and external used.
• Prepare and consolidate daily, monthly, yearly deposit and financial services reports for internal external audit, NBC, creditor, investor, etc as required.
• Perform other projects and duties as required.

• មានបរិញ្ញាបត្រក្នុងផ្នែកហរិញ្ញវត្ថុ និងធនាគារ ការគ្រប់គ្រង ទីផ្សារ និងសញ្ញាបត្រដែលមានតម្លៃស្មើ
• បទពិសោធន៍ផ្នែកលក់ប្រាក់បញ្ញើ-សន្សំ និងផលិតផល និងសេវាឌីជីថលកាន់តែល្អ។
• មានជំនាញទំនាក់ទំនង និងសរសេរភាសារអង់គ្លេសបានល្អ។
• មានការប្តេជ្ញាចិត្តខ្ពស់ និងមានភាពស្មោះត្រង់។
• ជាមនុស្សដែលមានលទ្ធផលការងារល្អ។
• Location:Preah Vihear Province, Kampong Speu Province, Preah Sihanouk Province, Ratanak Kiri Province, Kampong Chhnang Province

• Responsible for the deposit and ATM Card functions of LOLC with particular to deposit mobilization and financial services to ensure the long term growth.
• Manage relationship supervisor and ensuring teams enable to work smoothly and effectively and achieving plan.
• Understand customer and market dynamics and requirements necessary to initiates development of action plans to penetrate new markets.
• Work with branches to find out strategies for collecting deposit, ATM Card and financial services and monitor sale target to ensure achievement the target.
• Maintain ongoing vigilance for early signs of potential loss of deposit and financial services customers.
• Provide leadership and drives relationship supervisor, motivation, staffing and coaching effectively and efficiently to ensure strong growth of deposit and financial services.
• Report the sale report vs. plan and identify the strong and weak points for developing sale strategies and make customer satisfaction daily, monthly and yearly.
• Enforce discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image.
• Develop and maintain friendly, open, reciprocal working relationships and communication channels with all staff of LOLC.
• Perform other tasks which assigned by Relationship Management Manager.

• Operational:
o Help in managing all technical equipment and other related solutions to specified international standards
o Support in ensuring 99.9% Disaster Recovery readiness and high availability
o Ensure that the daily operational checklist is effectively monitored / completed.
o Help maintaining system security for all related systems.
o Assist in ISO 27001:2013 compliance requirements and related audits
o Formulate or update IT procedures as and when required
o Support for hardware/ software problems and report the issue for local or group support if required.
o Self-improve knowledge by researching advancements in IT System technologies.
o Run daily/ periodical processing (morning, evening, month-end, year-end, etc…).
o Follow up any SW/HW licenses related to infrastructure/tools.
o Help the IT team on correcting security related audit findings and coordinate with auditors.
o Assist in responding to IT Audit Reports.
o Any other duties within your competence or skill entrusted by the management
o Technical:
o Ensuring all Network infrastructure, Hardware/Servers and software is ready for daily operations
o Manage / monitored web certificates (SSL) related to system for upgrade, renewal and etc.
o Responsibility on VM infrastructure (Implementation, installation, troubleshooting, etc.)
o Responsibility on Windows Active Directory infrastructure (Implementation, installation, troubleshooting, etc.)
o Assist in administration/setup and monitoring of IT asset inventory.
o Manage system users as per IT policy and procedure
o Carryout Vulnerability Assessments and providing recommendations under the guidance of group IT Security / CIO
o Monitoring physical security of IT premises, compliance with IT security policy, procedure with other third parties and server room.
o Monitor and assist in management of all security, wireless, DHCP, BYOD devices to ensure required security controls are implemented.
o Check and control to log file and data information to make it is safe and usable.
o Check and monitor all system configurations comply with IT security standards.

• Prepares and implements the training budget.
• Develops Training Needs Assessment of company and plan the training program accordingly.
• Sets behavioral training objectives and develops training and development plan.
• Travels to branches to identify and analyze the training and development gaps and propose the training courses and activities to business team.
• Develops, implements, and monitors training program within LOLC.
• Builds and establishes professional relationship with the institutions/people you think will have direct or indirect influence on the implementation of Staff Training and Development Plan.
• Supervises development of curriculum/syllabus and the needed materials/references.
• Supervise training course arrangement support, course development, course delivery, course evaluation, process measurement, and training cost management.
• Develops in-house capability of training staff and resource persons.
• Ensures that all training conducted with quality and properly documented.
• Coordinates selection of participants to foreign and in-country training programs.
• Initiates conduct of post-training impact evaluation to determine training effectiveness on the job.
• Develops and implement training follow up after in-house training.
• Provides support to department head in responding to training issue.Coordinate efforts to ensure that full utilization of training facilities, processes, resource person and equipment.
• Perform other tasks which assigned by Head of HR.

• Collect information to get a diary list of shipment.
• Compare booking information from shipper/customer service/ booking team with diary list of shipment to ensure all information is matched together.
• Input draft information of the shipment (draft HAWB) into system (Procars) with ensure correctly information of flight details, destination, shipper, consignee, AWB#, cargo details, freight term...
• Follow up to collect all related documents for the shipment, S/I, pre-alert parties, billing party, freight term.
• Check shipper, consignee and billing address with Customer Service team to ensure they exist on system.
• Connect with on-site team to get shipment details (exactly number of pcs, gross weight, dimension/ chargeable weight) to issue final HAWB, manifest and consolidation MAWB into Procars.
• Print out HAWB, manifest & MAWB to airlines (if requested).
• Check buying rate, airline surcharge with Booking team before print Mawb and Manifest.
• Declare and check AMS on website (precisely and on time for import customs declaration)
• Ensure enter all events, EDI and project ID in right time for all shipment.
• Check & prepare shipping documents for sending pre-alert and submit to airlines
• Send pre-alert to related parties, ensure to strictly follow SOP, SI if any.
• Issue freight invoice for the shipment. Check tax rate, exchange rate before issue invoice.
• Communicate with IT for any system problem.
• Follow & communicate with other parties if any problem occurs.
• Track & trace the shipment status and definite if they have been uplifted follow the flight schedule and immediately inform booking team if any discrepancy.
• Collect the custom declaration sheet from onsite team on the next day then release to shipper together with original HAWB.
• Collect and double check Mawb from airlines to ensure Gross Weight, Chargeable Weight must be match with system and diary list
• Input all shipments information to monthly report, cancel & credit report, store the emails, shipment documents as a record file separately.
• Check and update missing event if any.

• Maintain contact with existing customers, takes care of the implementation of new customersand coordinates the communication flow to and from customers.
• Coordinate with internal relevant department to complete customer’s requirements and send all theneeded shipping information to operation department for further operational handling.
• Coordinating with internal relevant department/overseas offices to obtain the rates and inform them the SOP.
• Helping sales force to work on quotations (i.e. sending quotations) or on behalf of sales force while they are out in the field); Following up quotations.
• Qualifying and processing sales leads through contacting potential customers
• Support all sales channels in the monthly sales reforecast exercise.
• Providing administrative support to sales in connection with processing of customer inquiries, sales planning and sales controlling.
• Assisting on marketing campaigns and take up additional tasks as assigned.
• Generating and distributing (internal/external) reports as assigned by the management
• Taking minutes during the weekly sales meeting and distribute to all participants.
• Undertake additional tasks and responsibilities deemed necessary by Manager.
• Provide monthly report of revenue by products and the required data to strategic planning
• Ensure that the marketing programs are properly implemented with Sales Executive
• Help develop, lead and deploy a centralized sales planning, support and reporting structure to gain economies of scale and including a sales automation tool, encompassing the GSP platform across all areas of the sales organization, supporting region’s harmonized ‘ways of working’
• Collect reports from individual sales and prepare a consolidated report for Management
• Provide monthly performance analysis report of individual sales people

• Assist on allocation, steer carrier choices and support ocean’s strategics – Ex: build up strong relationship with carriers.
• Assist origin clusters in defined space escalation process and updated with new shipping regulations/documentation procedure.
• Create master Customer Matrix List & create visibility to network.
• Ensure Name Account Contract commitment towards nominated carrier(s).
• Create allocation visibility to the network, both procured & internal allocation.
• Engage in proactive dialogue with carriers to prevent bottleneck.
• Organize and assist in carrier quarter business review (QBR) to review business progress with all main stakeholders.
• Another task assigned by Trade Management Executive/Ocean Freight Manager.