• Develop a growth strategy focused both on financial gain and customer satisfaction
• Drive all lead generation efforts, setting strategy, developing forecasts, executing, and measuring results
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Create, manage and monitor performance for all lead generation initiatives including email campaigns, content marketing, nurture programs, webinars, events, partner channels, and other opportunities to drive revenue
• Promote the company’s products/services addressing or predicting clients’ objectives
• Develop scalable strategies for customer acquisition and retention that balances investing in mature, high-performing channels with testing emerging channels
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Develop and execute content strategy, and oversee creation of content and messaging to support strategies.
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Other tasks as assigned by direct report line

• Make appointment and visit Customers in fields
• Sales and present products to customers to meet sales target
• Do weekly report and sales plan to achieve monthly sales targets as assigned
• Other tasks assign by direct line;

• Maintaining and improving relationship with customers
• Handle customer complaints, customer satisfaction survey.
• Promote and sell to potential clients.
• Set the strategy & commit to reach the sales target and increase income.
• Plan own activities to make strong sales, daily and weekly sales report.
• Checked daily and weekly sales report and recommend.
• Find new strategies to push sales.
• Achieve monthly sales targets as assigned.
• Other task assigned by Sales Supervisor
• Update Weekly Report on job progressOther tasks assign by direct line;

• Assist Digital & Marketing Manager to prepare digital plan and content marketing,
• Assist Digital & Marketing Manager to formulate of strategies to build a lasting digital connection with consumers;
• Prepare PR for online news and medias and organize their distribution through various channel;
• Handle company’s Facebook pages (prepare schedule plan, customer feedback, campaign, promotion report);
• Prepare competitor promotion, activities, campaign, weekly, monthly, etc.
• Plan and monitor the ongoing company presence on social media (Facebook)
• Launch optimized online adverts through Google Artworks, Facebook etc. to increase company and brand awareness;
• Collaborate with designers to improve user experience via social media;
• Maintain partnerships with media agencies and vendors;Other tasks assign by direct line;

• Assist in providing administrative services to support the whole LOLC operations.
• Assist in preparing and keeping all administrative documents in an orderly manner.
• Stick inventory code on all assets purchased.
• Prepare item delivery to LOLC branches.
• Take quote(s) from suppliers.
• Perform other tasks assigned by manager.

• Assist iPay Sales Unit Manager to develop ideas for merchant and iPay campaigns, managing campaigns process and execution. Conducting market analysis and research for existing and new potential merchants.
• Handle all iPay Merchant proposed to creation from customer including briefing the benefit of merchant and condition, verify agreement, create merchant in iPay portal, merchant registration, call confirmation, verify and send QR Code to merchant.
• Responsibility for merchant performance growth and acting as the lead for the vertical. Preparation of presentations slide and presentation to recruit potential merchant.
• Work closely with merchant and marketing department to initiate and develop the effective promotional material to promote iPay Cambodia and merchant service and ensuring that the operation at is running smoothly and effectively.
• Working directly with the Branch Manager and Regional Manager to actively plan out strategies for business growth and merchant expansion.
• Develop and report the merchant services for management and branches to do analysis and follow up the performance, identify any risk happened and mitigation risk.
• Assist manager to develop, enhance the guideline and procedures of iPay Merchant necessary to meet requirements of both customers and the LOLC.
• Active solving all issues raised by merchant and consumer complaints.
• Perform other tasks which assigned by iPay Sales Unit Manager.

• Formulate and execute innovative iPay User, aiming to achieve the business targets and improve customer experience.
• Monitor iPay User sales management and providing good collaboration with relevant parties to strategize building good relationship both private and public sector then distribute iPay User to target end-users.
• Promote actively LOLC's corporate identity, products and services through various educational institutions.
• Promote sales in low performance branches and newly established branches.
• Supporting RMs and BMs to develop plan for iPay Cambodia by monitoring the performance regularly to ensure the achievement of business goal.
• Interact with customers, providing iPay User training, and/or meeting with prospective and existing potential customers to identify the needs and iPay User solutions.
• Work with marketing team to create customer messages to communicate issues/ upgrades involving systems to minimize negative customer service impact.
• Conduct market analysis and research for existing and new potential iPay Users.
• Perform other tasks which assigned by manager.

• Strategize the effective sales strategies to mobilize iPay & merchant to the public and delight the customer demand in the digital era.
• Monitor iPay & merchant mobilization and providing good collaboration with relevant departments to strategize building good relationship individual customer, private and public sector then distribute iPay & merchant to targeted end-users.
• Manage senior merchant management officer and iPay sales officer to build good relationship with customers and presenting iPay & merchant to customers.
• Contribute the initiated marketing idea strategies to achieve sales targets of iPay & merchant and implementing best practices to meet customers’ needs and requirements.
• Support RMs and BMs to develop plan for iPay & merchant by monitoring the performance regularly to ensure the achievement of business goal.
• Strong ability to influence, sell concepts internally and actively drive streamlined decision making across partners. Build business cases around market opportunities and partnerships, including strategy development, market segmentation, competitive analysis, and financial analysis.
• Work with marketing team to create customer messages to communicate issues/upgrades involving systems to minimize negative customer service impact.
• Develop and report the iPay & merchant sales performance for management and branches to do analysis and follow up the performance and strategizing the sustainable growth, identify any risk happened and mitigation risk.
• Ensures the training to LOLC’s employees well understand of iPay & merchant sales management and also in aspect of courtesy, efficiency and risk management. Supervising staff, providing coaching and conduct performance review.
• Perform other tasks which assigned by Head of iPay Sales and Digital Business Department.

• Bring in the profits and losses (P&L) responsibilities on iPay and digital business perspective.
• Monetization strategies for the iPay and Digital Business.
• Negotiate and execute commercial contracts, create pricing strategies and chart iPay as a platform to lead and influence the fintech ecosystem of Cambodia.
• Strategize the effective sale strategies to mobilize iPay users, Merchants, Bakong, and other digital business to achieve business goal. Actively drive usage and adoption of iPay mobile broadly through building more partnership with public and private entities to enable more payment channels through iPay.
• Collaborate with Marketing and relevant departments to develop and implement of marketing promotion and campaign on payments services and digital products to raise awareness to public and making iPay be on top of customer’s mind.
• Provides leadership and drives digital business teams, motivation, staffing and coaching effectively and efficiently to ensure strong growth of iPay, Merchant, and Bakong users.
• Undertakes regular market visits to identify and recruit potential clients for digital products and determine potential cross sells to other products and services.
• Build and lead to grow merchant base through new merchant partnerships and renewing existing merchant partners.
• Develop a strategic plan for merchant activities in partnership with other companies and other entities to successfully meet the KPIs. Develop powerful message to explain digital products such as iPay, merchant, and Bakong to customers to be well understood and interest.
• Support RMs and BMs to develop plan for iPay & merchant by monitoring the performance regularly to ensure the achievement of business goal.
• Develop and report the iPay, merchant and Bakong sales performance for management and branches to do analysis and follow up the performance and strategizing the sustainable growth, identify any risk happened and mitigate risk.
• Provide training related to iPay, Merchant and related products sales management to respective employees.
• Enforces discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image. Perform other tasks which assigned by Deputy CEO.

• Perform and handle customers' deposits and withdrawals, changing money, sell banker’s cheques, and purchase traveler’s cheques and accept payment for loans
• Attend to customers' inquiries on the various financial products and services of the bank.
• Perform daily balancing
• Foster service excellence and positive relationship with clients.