• Work closely with Branch Managers and Regional Managers on staff retention, staff engagement, disciplinary action and transfer processes.
• Facilitate and provide consultation in promotion, demotion, transfer, career rotation, career mapping and staff recognition in order to ensure the fairness and alignment with internal guidelines.
• Implement succession planning, and talent management processes ensuring accuracy and consistency of information with fair and efficiency.
• Oversee the implementation of code of conduct, corporate culture and value.
• Deal with retention intervention and conduct exit interview when required.
• Conduct employee engagement to understand about staff feeling, career interest, and business challenges and performance.
• Offering counseling services to employees.
• Liaising between employees and management.
• Managing employee complaints.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Analyze information and feedback regarding to people or business issues and work with concern management to find proper solutions.
• Oversee market change related to benefit and business status and update to Head of HR.
• Other tasks assigned by Head of HR.

• Design, review and implementation of relevant HR policies, processes, practices and tools aligned with the bank’s strategy.
• Contribute to the development of a collaborative high performing by support in setting clear work objectives, assessing performance by KPI, providing feedback, and development & coaching to build employee capability
• Act as a Key Communicator with all Managers/Heads for closely tracking Performance KPI on-time and support on any inquiries with KPI data entry in the system and SMART setting.
• Manage complex workplace people issues including grievances, performance improvement, conduct and other investigations, disciplinary matters to build a harmonious and productive working environment
• Communicate and introduce to management team on new projects.
• Work closely with line managers for identifying potential key roles / jobs to determine need of successors, and identify current incumbents in key positions.
• Work closely with line managers to identify and approve high potential candidates who will go through the succession planning program, based on experience and competencies.
• Assess skills and experiences required for unmatched critical positions, look for alternatives within other Function, and report output to line managers.
• Address performance issues in a proactive and timely manner in order to resolve them before they become significant
• Conduct studies of compensation practices and market rates, analyzing internal and external pay equities, making recommendations for specific changes and/or general adjustments.
• Ensure the data and operation on HRIS accurate and reliable
• Perform other related duties as assigned

• Daily tasks
o Overseeing overall HR office
o Responsible for checking the staff attendance every morning, emailing out, updating the information in the system accordingly
o Responsible for sending staff birthday email to management
o Assisting HRO and HRM in preparing other letters for staff requirements such as letter of visa extension, certificate of employment ,etc…
o Maintaining staff profiles, leave records and other necessary documents
o Filing staff records and documents into the cabinet
o Assisting draft correspondence and translated both in khmer and English
o Ensuring the HR office stationery and supplies in stock
o Main tasks:
o Responsible for maintaining, securing and updating CIA personnel file including, staff leave requests, staff performance review and disciplinary actions
o Preparing and maintaining attendance sheets of staff and teacher twice per month
o Preparing employment contracts and other documents for new staff/teachers
o Updating staff directory, Schoolbase, staff email...etc
o Assisting foreign and Khmer staff work permit, workbook and NFSS card
o Responsible for collecting the document for the new staff/ teachers such as passport, visa, photo, criminal check
o Assisting the recruitment process
o Performing other duties as assigned by HRM or HRO

• Daily tasks
o Overseeing overall HR office
o Responsible for checking the staff attendance every morning, emailing out, updating the information in the system accordingly
o Responsible for sending staff birthday email to management
o Assisting HRO and HRM in preparing other letters for staff requirements such as letter of visa extension, certificate of employment ,etc…
o Maintaining staff profiles, leave records and other necessary documents
o Filing staff records and documents into the cabinet
o Assisting draft correspondence and translated both in khmer and English
o Ensuring the HR office stationery and supplies in stock
o Main tasks:
o Responsible for maintaining, securing and updating CIA personnel file including, staff leave requests, staff performance review and disciplinary actions
o Preparing and maintaining attendance sheets of staff and teacher twice per month
o Preparing employment contracts and other documents for new staff/teachers
o Updating staff directory, School base, staff email...etc
o Assisting foreign and Khmer staff work permit, workbook and NFSS card
o Responsible for collecting the document for the new staff/ teachers such as passport, visa, photo, criminal check
o Assisting the recruitment process
o Performing other duties as assigned by HRM or HRO

• Develops, facilitates, and implements all phases of the recruitment process.
• Collaborates with hiring managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the bank.
• Assists with job posting and advertisement processes in all social media.
• Screens applications and selects qualified candidates.
• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with hiring managers, and other stakeholders.
• Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, start dates, and other details.
• Ensures compliance with labor law and regulations, and bank policies.
• Attends and participates in job fairs and recruiting sessions.
• Manage and support the intern program
• Build pools of talent with universities
• Ensure the newly recruited is fulfill the non-criminal record as well as physical check and employment book.
• Do background / reference check with all newly recruited staff
• Performs other duties as assigned

• Facilitate the recruitment process of all vacancies.
• Liaising with managers and interviewing employees at all levels to identify and assess training and development needs
• Work across different departments to execute HR-related work.
• Work within HR Department to initiate professional development programs for staff and arrange various activities to boost team spirit.
• Delivering and overseeing the training of individuals or groups of employees
• Compiling and presenting information
• Implementing, advising on and monitoring appraisal schemes
• Ensuring employees receive statutory required training
• Designing and assessing training programs.
• Execute all tasks assigned by the Admin & HR Manager

• Facilitate the recruitment process of all vacancies.
• Liaising with managers and interviewing employees at all levels to identify and assess training and development needs
• Work across different departments to execute HR-related work.
• Work within HR Department to initiate professional development programs for staff and arrange various activities to boost team spirit.
• Delivering and overseeing the training of individuals or groups of employees
• Compiling and presenting information
• Implementing, advising on and monitoring appraisal schemes
• Ensuring employees receive statutory required training
• Designing and assessing training programs.
• Execute all tasks assigned by the Admin & HR Manager