• Build new clients in accordance with the guideline to ensure the secured loans.
• Collect all clients’ information for loan application to verify their eligibility for the loan.
• Gather valid applicants’ financial transaction by obtaining and filling credit histories, financial statement and other information.
• Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment

• To grow and maintain portfolio of deposit individual clients through building strong relationships with prospects, networking and by providing proposition and advisory for commercial banking clients on their cash management.
• Proactively cross sell all other products within the Bank including various types of commercial banking product and service.
• Procure new business through customer acquisition and manage relationships with existing customer
• Provide sound financial advice and dispensing customized solutions in alignment with the bank's standards and industry regulations
• Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution
• To work closely with internal stakeholders including Treasury and Operations Teams to ensure the portfolio meets planned revenue and volume projections.
• Resolve complaints and issues efficiently and in a timely manner.
• To assess and manage the potential risks by performing customer due diligence in compliance with all statutory and regulatory requirements as well as the Bank’s internal procedure manuals.
• Perform other tasks assigned by line supervisor

• Establish risk policy and strategy
• Access and analyze the market risk, liquidity risk, credit risk and operational risk
• Introduce, develop, operate the risk management technique and systems
• Support the Risk Committee
• Monitor the changes of the supervisory practices of the authorities
• Classify, manage, and analyze asset soundness
• Lay aside and manage the provisions
• Establish and suggest comprehensive measure for the asset soundness and provisions
• All related matters

• Check card amendment request form (Credit Limit Adjustment, Block Card and Release Card, etc.)
• Process Active/Suspend/Revoke/Close Card follow customer call request
• Monitor card activities and authorization (ATM & VISA card)
• Follow up reject transaction, suspicious and high risk relevant transaction (MOTO/ Ecommerce/Recurring Payment)
• Support Cardholder troubleshooting
• Prompt response to internal and external customers’ enquiries over the phone.
• Solve customer complaint and problem or refer them to appropriate department for solution.
• Do/Telephone marketing relates to Deposit and Loan Product

• Bachelor’s degree in computer science, MIS or equivalent professional qualification
• At least 3 years’ experience of MIS reporting or related file in Banking sector is preferred
• Experienced in MIS environment with multiple databases and multiple platforms.
• Experienced in Reporting and Analytics with confirmed experience in Reporting/ Analytics
• Good knowledge of data base concepts, data model design and development concepts
• Strong working knowledge of Excel, Power BI, SQL and database concepts.
• Database knowledge with PostgreSQL, Oracle, MariDB or MS SQL Server, etc….
• Good conceptual, organizational, problem analytic and critical thinking skills.
• Good in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
• Creative, dynamic, flexible, self-direct and self-motivated team player
• High proficiency spoken and written of English

• Plan and organize the developer and align projects to achieve the goal
• Analyze, develop product, improve/ enhance features utilities Digital Banking channels.
• Manage and evaluate the development outcome to maximize the performance
• Manage E-banking systems (Mobile Banking, Internet Banking, other digital channel products)
• Ensure the system running smoothly (24/7) with healthy performance
• Work with business departments to define business requirement document (BRD) features, FSD for products Digital Banking channels, participate deployment, testing conduct acceptance its features/products.
• Develop; deploy the integration services, APIs, OBP, with 3rd party and Fintech companies.
• Other tasks assigned by line manager

• Develop and manage core banking system, digital and channel system
• Plan and organize the developer and align projects to achieve the goal
• Support biz team for BRD gathering, FSD, analysis and design.
• Analyzing user requirements to define application design.
• Analyze and create project scope and milestones for banking related systems
• Accountable for software security, risk assessment and vulnerabilities with best practices
• Design and develop high-quality and efficient banking systems
• Manage and evaluate the development outcome to maximize the performance
• Prepare the production release of developed software components, testing and debugging
• Ensure the system running smoothly (24/7) with healthy performance
• Ability to establish guidelines, procedures and methods for software development and banking related systems
• Other tasks assigned by line manager

• Participate in the deployment of the Cards activity (Systems, Procedure, Team)
• Manage ATMs and POS for the bank
• Monitor Cards & Fraud activities
• Ability to work with business departments for requirement gathering and system testing
• Balance between multiple projects and immediately respond to any technical support
• Work with VISA, Master card and UPI
• Provide Helpdesk support and resolve problems regarding system or hardware
• Test and evaluating new technology
• Handle change request implementation and customers’ needs
• Other tasks assigned by line manager

• Expertise network infrastructure and network engineer
• Installation/upgrade of network hardware and software
• Troubleshooting the issues and network consulting, maintenance and other
• Backup & restoration the configuration if network devices failure
• Keep data update, IP & VLANS managing, report incident, and follow up vendors
• Managing ASA firewall, Fortigate, L3-Switch, DMVPN, switches, wireless, and MikroTik
• Apply ACL, Static Router, NAT (Static/Dynamic), VLAN, Port Security, and QoS of Internet
• Perform periodic performance reporting to support capacity planning on network operation with all branch offices.
• Maintain Network Security, Update Antivirus (Servers/Clients)
• Drawings and required documentation for all engineering changes including incident report
• Other tasks assigned by line manager

• Provide leadership and expertise system and server infrastructure
• Installation, configuration and maintenance hardware, server, virtual platform and storage
• Manage, monitor, troubleshoot hardware, operating system (Linux, Unix and Windows servers)
• Understand about IT systems related with Core Banking System, Digital Banking System, Card Management System, Switching and others
• Manage and allocate servers resources for UAT/SIT testing environment and production deployment
• Establishing guidelines, procedures and methods of server and application related system
• Contacting and dealing with external suppliers
• Monitoring all servers and application both HQ and branches, and troubleshooting the issues
• Backup & restoration the configuration if server, infrastructure, application and devices failure
• Other tasks assigned by line manager