• Maintain a risk register based on the identified applicable laws and regulations, fraud schemes, know your customer (KYC) and AML considerations.
• Controls Catalogue: Based on review of procedures and walkthroughs, maintain an inventory of internal controls and map them to key risk areas.
• Issues Management: Track the progress of remediation of control weaknesses identified by Internal Audit, self-testing, or controls assessment.
• Risk Assessment: Assist in the execution of the corporate compliance and fraud by identifying the key risks and assessing mitigating controls to determine the risk profile for the bank.
• Risk Monitoring: Assist in the development and monitoring of key risk indicators (KRIs) that are mapped to various risks to determine elevations in risk and proactively implement risk mitigation measures.
• Emerging Risks: Identify emerging risks that present new regulatory, fraud, or money laundering risks. These includes risks associated with new products and services, customer types, geographies, and channels.
• Data Analytics: Coordinate the collection of risk information from source systems, departments, and reporting. Analyze the data and apply to various key risk areas to update the risk profile.
• Assessment Planning: Assist to settle and adjust the assessment process reflecting the risk analysis of information
• Policy and Procedure Maintenance: Provide assistance to in developing and updating policies and procedures by enforcing document standards.
• Manage Document Library: Manage the publication, dissemination, and availability of compliance and financial crimes policies and procedures.

• Researching and analyzing data to identify target audiences, market trend and competitors, and propose effective marketing strategies
• Responsible for preparing reports
• Communication with media to establish effective media and advertising strategies for boosting brand awareness and generate sales
• Negotiating with agencies/vendors/suppliers and work on other preparation tasks to arrange internal/external events
• Prepare formal and professional bank contents (especially in English language)
• Assist in CSR activities
• Other tasks assigned by manager in charge

• Promote, sale the car loan/General loan products and meet with applicants as the
• assigned target
• Build and maintain a good relationship with partners and customer
• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
• Submit applications to credit assessment for verification and recommendation
• Visit the customer’s residence with credit assessment team if requested
• Handle customer complaints and take appropriate action to resolve them
• Prepare weekly report and others necessary report to manager
• Assist other tasks assigned by manager

• Prepare letter of offer and legal agreement in according to credit assessment approval.
• Liaise with customer to execute legal documents.
• Follow up Bank’s penal lawyer processing hypothec registration.
• Ensure pre-disbursement condition fulfilled and complied before loan disbursement.
• Ensure all kind of fees have been deposited by customer in according to approval.
• Check completion of legal documents and security document before loan disbursement.
• Prepare loan drawdown notice submit to manager approval for loan drawdown.
• Ensure completion of security envelop and loan file and meet with TAT of deliver security document approved by management.
• Prepare daily loan processing report in daily basis.
• Good team work for both internal and external.
• Do any tasks assigned by manager

• Holding bachelor degree in Banking, Finance, Accounting or other related fields
• At least 2 years’ experience in financial institutions
• Being hard-working, rigorous, flexible, highly committed and responsible
• Willing to learn new things (Growth mindset) and fast learner
• Proficiency in English is benefit
• Having good communication
• Proficiency in Word, Excel, PowerPoint and Email.
• Clearly understand about bank’s products, bank’s Core Value, Policy and Mission.

• Operate Staff/Department performance management
• Support on promotion and elevation operation
• Operate yearly increment
• Operate staff movement, transferring, dispatching…ect (Approval Document)
• Operate duty analyzation and effectively task management
• Operate meeting agenda of staff committee
• Support for reviewing and strengthening bank’s KPI of business and support team
• Maintaining records related to grievances, performance reviews, and disciplinary actions
• Control staff probation performance and administrative support.
• Prepare and control department budget, monthly report and yearly.
• Another task assigned by senior manager

• Conduct independent credit risk assessments on loan applications and submit to loan committee for approval
• Examine financial transactions and credit history case by case (applications, statements, balance sheets, legal documents and etc)
• Evaluate the financial status of clients including financial ratios, trend, cash flow analysis, and financial projections
• Evaluate clients’ credit data and financial statements in order to determine the degree of risk involved in lending money to them
• Analyze the data and preparing reports about the degree of risk in lending money to clients
• Analyze client records and using the data to recommend payment plans
• Monitor loans for compliance
• Draft models of credit information that predicts trends and patterns
• Make a plan for annual credit review (twice a year)
• Other tasks assigned by management

• Planning:
o Participate in opening meetings with clients to explain the scope and objectives of the audit engagement to client and provide an overview of all steps in the audit process
o Develop a thorough understanding of business processes in scope for assigned audits and document the processes in flowcharts and / or process narratives. Identify and document inherent risk and controls within the business processes
o Fieldwork:
o Develop a risk-based test plan by selecting appropriate audit approach, test procedures and sampling criteria based on professional judgment and departmentally defined internal audit methodology
o Perform audit tests and prepare working papers in accordance with professional IIA standards and Cambodian IA methodology
o Evaluate the adequacy of process design and the effectiveness of controls in meeting business and control objectives. Identify and document control and process weaknesses and provide evidential support for findings
o Proposed practical and value-added recommendations to address control weaknesses and / or process inefficiencies
o Organize and reference work papers for review
o Participate in closing meeting with client at the end of the fieldwork, providing clear explanations for identified issues
o Reporting:
o The preparation of a concise and informative audit report to effectively communicate the findings and recommendations to the department and Officers
o Other Responsibilities:
o Internal Audit in the development of the annual Internal Audit plan
o Internal Audit in the development and implementation of the evolving IA methodology for Bank
o Contributes to the safeguarding of bank assets and the interests of Members by ensuring that appropriate internal controls are in place and operating effectively
o Perform consulting services for management through participation in projects designed to introduce new and / or changing processes, products or facilities. Provide value added recommendations to mitigate both project and states risk
o Develops and maintains effective and professional working relationships with all levels of staff with the organization, including Audit committee of the Board conducts investigations of suspected internal fraud
o Provide consultative support to branches and departments with regard to the adequate design and execution of risk management processes
o Collect, co-ordinate and disseminate material for the quarterly Audit Committee meeting
o Conduct testing to assist Bank’s External auditors with the annual financial reporting audit
o Process ballots for annual voting process for Bank’s Board of Directors and oversee ballot counting

• Support in developing and reviewing the Bank’s compliance framework, regulatory obligations and policies.
• Provide legal updates and translate legal requirements to ensure Bank’s activities are conducted in conformity with laws and regulations.
• Oversee the implementation of and adherence to the bank’s compliance framework by the business units.
• Review new or change in business products and initiatives from a compliance and internal control standpoint.
• Monitor and ensure prevention or closure of any compliance breach or incident faced by the business.
• Provide general legal advice to business team on compliance and regulatory matters.
• Conduct the compliance program such as: participating direct site inspections under regular/irregular program according to the plan requirements and prepare the compliance training program etc.
• Conduct and consolidate the monthly compliance activities report and Internal control report including self-inspection report from other divisions and Branches.
• Evaluate business activities of the bank to assess compliance risk.
• Support for setting plans to manage a crisis or compliance violation.
• Support for making report result, compliance checks, detection risk, errors, issues arising.
• Support in monitoring Cash Transaction and Suspicious Transaction Report.
• Periodically review and monitor the standard of CDD and EDD.
• Support in testing and enhancing the system for implementing AML/CFT.
• Support for the special report of ordinary/extra ordinary Board and shareholder meeting etc.
• Support drafting and reviewing internal rules/guidelines/ manuals.
• Support for supervising anti-money laundering duties.
• Support for reviewing/verifying/drafting of major contracts and notices.
• Undertakes other duties as may be assigned by Manager from time to time. Another task assigns by Manager

• Provide a friendly and good customer service at the first contact point on phone by using excellent customer service skills
• Promote and cross sale bank products and services to customers and refer to related teams
• Approach and follow up lead sale generation with customers
• Handling customer complaints and refer to appropriate area for action
• Keeping the customer up to date with the progress of any escalated enquiries
• Complete call logs and prepare call reports on the timely manner
• Support the other tasks as assigned by line manager