• Gathers, analyses, and organizes financial information on financial industry and competitive trends.
• Prepares a strategic plan of the Bank
• Takes part in developing new products, marketing and advertising plan of the Bank.
• Monitor the Bank’s business performance and prepare analytical report and cost effectiveness of each department.
• Interprets Korean to Khmer or English, and vice versa at meeting, seminar, conference, workshop etc.
• Translates English to Korean and vice versa.
• Assists Department Head or Secretary of the Board of Directors for the BOD’s in preparation for the ordinary and extraordinary BOD meeting.
• Prepares NBC and MOC registrations regarding to the license approval, changing of the Board of Directors, and the amendments of the Articles of Incorporations.
• Performs other tasks as assigned by management.

• Oversee construction and renovation projects (New Office/Branch interior and exterior) for timely completion as contract.
• Purchase fixed assets, inventories, office equipment, printed materials and forms by obtaining requirement and compliance with policy.
• Maintain a good condition of the office equipment, vehicles and arranging for necessary repairs.
• Arrange regular testing for safety devices.
• Monitor the facility to ensure that it remains safe, secure, and well-maintained.
• Assist in budgeting and organizing special events and functions of the Bank.
• Prepare leasing agreement.
• Develop and implement new administrative systems as required by management.

• ATM and Card project:
o Actively participate in ATM project with related parties (Risk, IT, Finance, Compliance Department and Vendor) on producing of business requirement, functional specification and technical specification documents.
o Work with vendor on card, receipt and journal design.
o Work closely with vendor, IT team and other related parties on ATM placement, ATM installation and decoration of ATM room.
o Prepare manual, procedure and guideline of ATM and Card such as cash loading, ATM reconciliation, decoration of ATM room and Card management for standard procedure and maintaining a high level of security.
o Prepare training material and provide training to related staff on cash loading, ATM reconciliation, card management, etc.
o Handle and solve all ATM related incidences and fraudulent issues to maintain both customer and company interest.
o Plan the UAT testing, develop test scenarios and test cases of ATM application, and perform UAT testing to make sure the system is applicable to real scenarios and in accordance to the requirement.
o ATM Operation:
o Monitor daily cash balance and ATM service quality to ensure there is no interruption for daily transactions and on-going service to clients.
o Coordinate with vendor on ATM maintenance and troubleshooting to ensure ATM machine is properly performed.
o Analyze the performance of ATM and make recommendation for new development or suggested ideas for improving of security system.

• Develop and distribute mobile apps for Android or iOS platforms.
• Develop Windows Application and Smartphone App to support the bank process
• Ensure the performance, quality, and responsiveness of applications.
• Work on bug fixing and improving application performance.
• Write clean and maintainable codes according to best practices
• Perform any other task assigned by line manager

• Maintain databases ensuring that data is held securely, with integrity and meets all DGB Bank’s policy and security standards. Ensure that processes for the capture and maintenance of data are effective and efficient.
• Ensure necessary system maintenance and upgrades are planned, communicated and implemented with minimal impact on business operations; identifying any relevant training requirements with staff may need be trained on or notified of the changes
• Design, implementation, support and monitoring of Data Warehouse and reporting systems.
• Provide subject matter expertise, advice and consultancy for assigned projects
• Ensure that backup and recovery plan for databases, application and reporting systems are in place
• Installing and testing new versions of the DBMS
• Create and maintain up to date the documents, including data standards, procedures and definitions for the data dictionary
• Communicating regularly with technical, applications and operational staff to ensure database integrity and security
• Developing, managing and testing backup up and recovery plans; ensuring that storage and archiving procedures are functioning, correctly; capacity planning.
• Monitor databases, application and reporting systems performances, generate the report in Monthly basis
• Report on operational tasks in Monthly basis
• Report on project tasks in Monthly basis.
• Other tasks assigned by line manager.

• Post daily transactions and consolidate daily operation reports of all branches.
• Prepare bank reconciliation.
• Assist manager for preparation of monthly, quarterly and annually financial reports.
• Assist manager for preparation of monthly and yearly tax declarations.
• Coordinate with internal and external auditors.
• Perform other duties as required/assigned by the manager.

• Prepare the Guidelines and Procedures of International Fund Transfer and Local Fund Transfer such as Inter-Bank Transfer, FAST, RFT, BAKONG and alliance partners.
• Prepare daily operations reports of Local and International Fund Transfer, ITRS, PSD and other related reports which are required by management and regulatory bodies.
• Review and approve the daily transactions of Local and International Fund Transfer.
• Verify and reconcile Nostro and Vostro accounts to ensure that all daily transactions are corrected.
• Supervise and support subordinates and operational staff of the branches regarding to the implementation and compliance of Remittance Guideline/Procedures, KYC, CDD, EDD, AML/CFT policy and other related regulatory requirements.
• Ensure that all requirements report such as ITRS and PSD reports are submitted to NBC on time.
• Visit branches every quarterly for monitoring and training of remittances products and services to branches’ staff.
• Solve all issues related to the payments/settlements with correspondent banks in a timely manner.
• Report suspicious customer transactions to Compliance Department, if any.
• Perform other duties as required/assigned by the management.

• Design, implementation, documentation and publishing the IT security policies within bank.
• Advise on IT security issues and make recommendations for action.
• Monitor and manage significant security issues/breaches, taking remedial action where possible
• Develop training material for the IT Awareness program.
• Responsible for conducting the IT Awareness program for internal staff and for customer via social media.
• Ensure that all new implementations of solutions are compliant with the IT security requirements; ensuring best practice is always followed.
• Monitor and ensure that appropriate levels of security exist in the following IT areas but not limit to PC’s, client server, LAN, WAN, broadband networks, web environments, firewalls, IP telephony, disaster recovery, financial … etc.
• Ensure the confidentiality and integrity of data at rest or while in transit between end point devices, servers and other systems including any data at rest on hosted, third party systems where IT have been involved.
• Arrange and manage the design and execution of vulnerability assessments, penetration tests and security audits.
• Prioritize IT risks and manage projects based on severity of risk and noncompliance.
• Ensure compliance with appropriate IT Policies.
• Investigate, respond and report on IT security incidents.
• Perform other tasks to further IT security that can be assigned by line manager.

• ATM and Card project:
o Implement and maintain the card security systems.
o Work and support closely with testing team for successfully completion of CSS or in house ATM projects.
o Work with other members of banks for CSS project.
o Conduct user acceptance test (UAT) procedure for new feature development, customization and upgrading of card systems.
o Participate in card system upgrading and testing, if required.
o Continuously develop, evaluate and implement new features of card system for improving of bank operations.
o Work closely with support team and vendor for solving all card system related issues.
o Design all forms/documents for supporting of all new feature development, customization and upgrading of the system.
o Good knowledge of card system, card procedure, ATM scenario, online payment process (CSS), new CSS specification and ISO message.
o Develop all related business requirements for critical system changes.
o Participate in user training for new or modified feature or functionalities of the system, if any.
o Perform other duties as required/assigned by the management.

• Manage new card scheme projects implementation (Visa, Master, Union Pay, JCB, Cyber Source etc.) and any other third-party integration project
• Implement new NBC initiated projects (CSS POS, FAST, Bakong, etc.)
• Implement new fast payment projects (Visa Tap and Pay, mVISA, and any other fast payment project developed by other card schemes)
• Apply CMS Admin and supports team to test and deploy in the production environment
• Initiate new technology functionalities on top of the current existing functionalities on the ATM machines and POS terminals to ensure that bank is a leading technology bank
• Provide second-level support to the call centre or the business team
• Perform troubleshooting as required such as effort of lead problem-solving by involving outside vendors and other support users
• Ensure PCI compliance as well as internal and external audit
• Perform daily reconciliation of CSS, Visa, … etc.
• Prepare per require report by NBC, Visa, and Management.
• To attend chargeback
• Other tasks assigned by line manager.