• Support the designing, planning, and installing LAN/WAN, servers and telephone systems.
• Install/setup servers, applications and system configurations.
• Monitor performance of systems, networking devices and applications, make sure system uptime are maintain with SLA.
• Provide system security solutions to make sure IT systems are safe from cyber-attack.
• Maintain production data center and disaster recovery data center, making sure both datacenters meet the requirement of standard datacenters.
• Make sure all servers and workstation are updated with latest anti-virus definition and security patches.
• Update IT security policy, standards and procedures on all IT related systems and activities.
• Respond to all IT infrastructure relates issues/problems, provide resolution and prevention actions.
• Build and maintain system and network monitoring tool.
• Respond to issues/problems by following problem management procedure.
• Provide support to the execution of BCP and DR exercise.
• Liaise with IT vendors, both local and external, on IT related issues.
• Maintain system configuration documents and standard operation procedures within IT department.
• Provide regular system status reports to line manager.
• Support IT related projects, both local and Group projects.
• All other matter ancillary to the above and to perform any other related duties that Management may require from time to time.

• Provide support to business application s such as core banking system, Internet/mobile banking application and ATM services.
• Manage application change request.
• Develop report for business user.
• Develop in-house application.
• Ensuring the Applications Management function is aligned with company strategy.
• Enhancement on existing systems/application and specify the impact.
• Define and document scope changes during the project life cycle.
• Design system for new requirements and specify impacts against the existing programs.
• Perform SIT and support UAT.
• Prepare IT related reports.
• Manage IT related request from business user.
• Coordinate with IT related vendors.
• Support daily batch job running.
• All other matter ancillary to the above and to perform any other related duties that Management may require from time to time.

• Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders and establish effective communicate with various levels of personnel.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements
• Able to work on tight schedule, and deliver within the stipulated timeframe or SLA agreed/established with stakeholders and within approved budget allocated.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Develop full-scale project plans and associated communications documents adhering to SDLC guidelines, Project & Quality Management Framework, Process & Compliance.
• Proper planning, estimate the resources and participants needed to achieve project goals.
• Set clear message, transparent update and continually manage project expectations with team members and other stakeholders.
• Plan and schedule project timelines and milestones using appropriate and available tools
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Establish Post Implementation Review for each project undertaken for further improvement.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Define project success criteria and disseminate them to involved parties throughout project life cycle
• Contributes to team effort by accomplishing related results as needed/ Ancillary on the above.