• Be responsible for monthly portfolio reports to capture the progress of card business.
• Work closely with card centre team to design and develop card product feature.
• Assist to achieve target of campaign
• Work closely with marketing department to conduct telemarketing and promoting of card product to customer
• Be responsible for achieving the bankcard selling and fee based income
• Maintain strong understanding of competitor, identify and define the market trend.
• Be responsible for existing customer retention, AC attrition rate and encouragement of card usage
• Keep good relationship with customer
• Work closely with card business operation team to handle customer compliance, dispute and chargeback.
• Participate in card system implementation and testing
• Perform other duties assigned by managements.