• With a senior research Officer, plan research projects to be in line with the R&D and institutional changes;
• Formulate and update the research plan for the whole institution.
• With consultation with senior research officer /head of product department updates research tools and research training for external filed researchers.
• Develops, reviews and updates research tools to meet the objectives of the research if needed.
• Help provide trainings related to research to hired researchers as needed.
• Works out with branch managers to facilitate the research process.
• Help supervise field hired researchers collecting data from the field.
• Does data entry and data analysis in SPPS or other if needed.
• Help write up reports and suggests some recommendations based on the findings.
• Develops, revises, and provides trainings related to research field to hired researcher as needed.
• Attends trainings as required and develops skills and competencies to be able to conduct all research projects needed by Phillip Bank.
• Builds and maintains critical relationships in a professional manner with other Phillip bank ‘s staff, partners and stakeholders to promote Phillip bank brand name and services.
• Performs other tasks as requested by Senior research officer/Head of department.

• Merchant acquisitions and developing merchant relationships (Monthly Target).
• Propose sale strategies to get B2B promotion or discount and convert them to Merchants
• Involved in the implementation of strategic plans for new program requirements and design
• Solutions for acquiring, growing and retaining business.
• Gather customer/merchant’s feedback and propose strategies or recommend the change in system in order to improve our services
• Training to users, agents, and merchants about daily operation and settlement.
• Update the content of digital Marketing platform

• Visit premises to draw layout for Maintenance and Electrical Plan (MEP).
• Look for quotations from contractors.
• Verify bill of quantities given by contractors or prepare own BOQ.
• Check quality and verify electrical tool/device again BOQ.
• Give feedback to contractors if needed.
• Check renovation work after the completion by contractors.
• Fix electrical issues at the head office and branches as urgent tasks.
• Provide maintenance of generator set and support staff in using them.
• Assemble Auto Transformation Switch (ATS) between the generator and electrical system in the house

• Work closely with the line supervisor to develop and update audit programs, working paper, and audit procedures in IT audit scopes and implement after approval.
• Examine IT internal controls, evaluate the design and operational effectiveness, determine exposure to risk and develop remediation strategies.
• Manage the timeframe for each audit mission as agreed to achieve the plan.
• The audit executions have followed the IT policy, procedure, and standard in order to ensure all kinds of IT risks are covered, managed, and complied with.
• Perform regular audit testing and provide effective recommendations.
• Discuss and clarify the finding with the auditee to find a clear root cause.
• Keep more concerns in each process to ensure that the internal controls are in place.
• Quickly update to a supervisor if there is any suspicious case is discovered.
• Provide recommendations and guidance on identified security and control risks.
• Ensure the audit documents are fully completed information and stored after finish the audit mission.
• Ensure constant capacity building and up to the date of Phillip Bank's business performance.
• Other additional tasks are assigned by the line supervisor

• Provide the excellent supports on overall aspects of Information Security, IT Governance, IT Risk, IT Audit and IT Compliance;
• Perform IT risk assessment and produce actionable plan to secure bank’s application, data and networks.
• Monitoring privilege account usage to ensure compliance with security policies.
• Assess and develop up to date with IT security policy, standards and threats.
• Collaborate with management and the related IT department to improve security posture.
• Document any security breaches and assessing their damage.
• Coordinate and update information security incident response document, ensuring processes and procedures are tested regularly in line with IT continuity, business continuity planning (BCP) and disaster recovery (DR) policy;
• Promote cyber security awareness posture at all levels of management and employees, by maintaining and developing a positive culture of compliance against IT security policy, industry standards and regulations;
• Identify and address a full range of issues from structure and policy, through to assisting in specific areas such as data privacy; data leakage prevention / monitoring; information rights management; third party security and cryptography;
• Perform day to day IT security operation required by head of departments and management.
• Minimize all risks including operational, information and cyber security risk;

• Develop, maintain, enhance and troubleshoot existing applications
• Contribute in all phases of the development lifecycle
• Build reusable code and libraries
• Write well-designed, testable, efficient code

• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
• Contributing to the documentation of the system such as flowcharts, layouts, diagrams, charts, code comments and clear code
• Support a robust test framework and architecture, including integration with third parties
• Develop complex application using modern continuous integration tools like Git/Jenkins.
• Maintain best practices for code hygiene and health, including test coverage and deployment
• Work with the application development team in delivering the project and deliverable within time and good quality
• Help troubleshooting and problem solving
• Provide support and training to junior developers
• Able to perform duties with moderate to lower supervision

• Write high quality code using the guidelines and effectively debug the code
• Implement low to medium complexity system enhancement to meet business requirements following best practice and IT compliance policies
• Lead and manage the day-to-day activities of the assigned teams providing guidance and support removing barriers as needed
• Write clear, readable, and maintainable code. Take ownership of the quality and usability of code
• Development of Technology research capacity and capability to meet with company business current and future requirement
• Good foundation in data structures, algorithms, and OO Design with rock-solid programming skills
• Develop, implement and document the systems, the internal methodology, processes, and procedures for software development adhering to ISO and standards
• Enable the use of available technology by promoting digital adoption within and outside the organization
• Participate in the full stack of the Software Development Life Cycle (SDLC)
• Draw conclusions and effectively communicates findings with both technical and non-technical team members, providing active leadership skills across project and business team

• Analyze system requirements and delegating development tasks to subordinates where applicable
• Work with the other teams in delivering the projects within time and good quality
• Write high quality code using the guidelines and effectively debug the code
• Implement low to medium complexity system enhancement to meet business requirements following international best practices and IT compliance policies
• Lead and manage the day-to-day activities of the assigned teams providing guidance and support removing barriers as needed
• Develop, implement and document the systems, internal methodology, processes, and procedures for software development adhering to ISO and standards
• Proactively seek opportunities to improve and enhance the efficiency of core development and related interfaces through innovative and improved software development
• Enable the use of available technology by promoting digital adoption within and outside the organization
• Ensure all business applications are running and working smoothly
• Participate in the full stack of the Software Development Life Cycle (SDLC)

• Involve with ATM Core team to implement ATM, Mobile banking and other payments platform projects.
• Manage, monitor, and report ATM, Mobile banking and other e-channels availability and stability.
• Daily operation including user management (user creation, edit and delete), technical support, reporting, EOD and import or export file.
• Implement configuration and parameter setting in CMS and Terminal
• Manage and control ATM, Mobile banking and other e-channels standard security, policy, procedures and guideline to ensure ongoing maintenance of platform security.
• Work with core banking team for report consolidation, process flow and troubleshoots support.
• Work with DBA team to upgrade and test switching system as required from software vendors to ensure that software is up to date with security compliance.
• Work with business department to develop products, reports, testing and other services with ongoing business requirements.
• Work with CMS vendor to test new product and fix issue
• Work with branch staff to perform maintenance and fix issue
• Solve issues related to responsible system on helpdesk tasks.
• Create user manual/internal process of ATM/POS, MB/IB and other e-channels.
• Coordination with business department response to ATM and Mobile banking compliant, security, issue and other services related.
• Ensure ATM and Mobile banking service management standard are met with service management process are followed
• Work with risk department to manage disaster recovery and business continuity plan to ensure compliance to all of system and alignment with ongoing business requirements.
• Develop the report to support all existing systems (Backend and Frontend).
• On time support troubleshooting on reports and related in-house systems