• Provide daily supports, give solutions and assist front line team in Business Division all tasks and/or issues related to customer requirements.
• Be responsible to open account(s) for corporate, NGOs, associations, government office and state-owned enterprises, and other institutions.
• Be responsible to support all banking transactions through Corporate App.
• Participate with Corporate Development team to redevelop and/or to improve products/service/process flow and testing through experiences of problem solving.
• Enhance quality of works through training by quality mentors internally and/or externally.
• Build good relationship with relevant stakeholders including management, staff and customers at all levels to ensure that the bank's corporate business development working smoothly and having strong supportive from them.
• Participate with relevant departments/offices to ensure that all supports and provided solutions are complied with applicable laws and regulations.
• Implement other tasks as assigned by line manager.

• Oversees the daily workflow and schedules of the department
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.
• Collaborates with other departments and leadership to identify and develop needs and requirements for equipment, materials, products, and acceptable substitutions.
• Assesses current material availability; reasonably predicts future availability based on the market, delivery systems, and other variables.
• Verifies purchase requisitions by comparing items requested to the master list, clarifying unclear items, and recommending alternatives.
• Prepares and presents market conditions and merchandise cost reports.
• Prepares and processes purchase orders and requisitions for materials, supplies, and equipment
• Drafts, explains and implements instructions, policies, and procedures for purchasing and contract management
• Evaluates and approves conditions for issuing and awarding bids.
• Resolves grievances with vendors, contractors, and suppliers
• Maintains and/or implements purchasing and recordkeeping systems.
• Acts as the company’s representative in negotiations with suppliers for the best credit term and conditions.
• Coordinates removal or disposal of surplus materials
• Administers the departmental budget
• Performs other duties as assigned.

• Develop procedures, guidelines, and forms for new products, services (MSO etc.);
• Improve procedures, guidelines, and forms for existing products, services (Savings, Deposit, Transfer, Bill Payment etc.);
• Cooperate with relevant departments: Risk, Legal, Compliant, Finance, Treasury, and Commercial to make sure all controls, compliant and other rules are integrated in the procedures, guideline;
• Work closely with IT department to provide the business requirement for system build;
• Design Test Cases for User Acceptant Test (UAT) and Production Verification/Validation Test (PVT)’s team;
• Provide training on new changes to Training Department (ToT);
• Support other non-credit related projects i.e moving transactions from over the counter (OTC) to Alternative Digital Channel (ADC);
• Support branch staff and conduct the evaluation on implementation of procedures and guidelines.