• Ensure core banking system is available and can response to JMC business requirements
• Closely coordinate with software vendor to resolve system problems caused by users, hardware and software
• Create new branches, products, features, modules…up on request
• Support and upload CBC data on weekly and monthly basis
• Maintain and develop report based on requirement
• Backup and restore data based
• Support system upgrades, new features and/or product test, and apply fixes/patches
• Provide system training and support to head office and branches
• Perform other tasks assigned by supervisor.

• Manages and coordinates all IT-related matters including data, security, and computer hardware and software.
• Monitors network utilization and performance, firewall, email, anti-virus systems and implements procedures for network optimization, reliability, and availability.
• Develops data analysis templates, data management system structure to facilitate timely information required with data quality assurance.
• Identifies problematic areas and implement strategic solutions and verifies application results by conducting system audits.
• Administers Production & Disaster & Recovery Site, backup procedures, information security and control structures complied with IT policies.
• Supports in aligning, collecting and reporting on relevant indicators to the organizational systems, and other external systems as relevant.
• Lead the MIS and Network team, serving as a liaison between business and technical aspects for the overall planning, organizing, and executing of all information technology within the organization, and will directly report to Head of IT division.

• Lead CBS team to support effectively with satisfaction
• Ensure core banking system is available and can response to JMC business requirements.
• Closely coordinate with software vendor to resolve system problems caused by users, hardware and software.
• Create new branches, products, features, modules… up on request.
• Enter, Modify, and delete data, where permitted.
• Consider both "back end" organization of data and "front end" accessibility for end users.
• Control access permissions and privileges to core banking system.
• Support system upgrades, new features and/or product test, and apply fixes/patches
• Provide system training and support to Head Office and Branches.
• Perform other tasks assigned by manager.
• Other tasks will be assigned by line manager;

• Analyze business processes and requirement
• Develop and manage MIS and BI solution &reports
• Manages the established, regular reporting and analytical cycle for business department requirement.
• Manage data warehouse (centralize data from all in-house systems for reporting purpose).
• Develop and optimize Reports, Data Models, and data flows.
• Provide strong reporting and analytical information support to the management team. • reporting & analytics book of work, leveraging rigorous project management discipline
• Develop a deep understanding of systems and processes in order to extract insights from existing data while identifying and recommending IT enhancements to improve data quality
• Collaborate with business users and collect reporting requirements
• Create and maintain documentation including requirements, design and user manuals
• Identify opportunities to improve processes and strategies with technology solutions
• Identify reporting needs in order to improve and streamline operations
• Adapt, modify, and re-prioritize work across the team within accord with the emerging understanding of feasibility, actual realizable business impact, and timing.
• Other tasks assigned by line manager

• Provide leadership and expertise system and server infrastructure
• Installation, configuration and maintenance hardware, server, virtual platform and storage
• Manage, monitor, troubleshoot hardware, operating system (Linux, Unix and Windows servers)
• Understand about IT systems related with Core Banking System, Digital Banking System, Card Management System, Switching and others
• Manage and allocate servers resources for UAT/SIT testing environment and production deployment
• Establishing guidelines, procedures and methods of server and application related system
• Contacting and dealing with external suppliers
• Monitoring all servers and application both HQ and branches, and troubleshooting the issues
• Backup & restoration the configuration if server, infrastructure, application and devices failure
• Other tasks assigned by line manager

• Manage IT Factory ensure all servers and hardware in Data Center are well managed and monitored, resources utilization, health check of Servers, Email system, File server and other IT systems.
• Maintenance of AD, file sharing server, mail server, other system.
• Ensure that server security update, patches update is regular checked and applied
• Ensure that all bank’s servers run smoothly (24/7)
• Maintain user/role management, perform regular review
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Responsible for server capacity, storage and resource planning
• Ensure that server infrastructure documentation is up-to-date
• Lead helpdesk support efforts, making sure all desktop applications, workstations, and related systems (CCTV, Alarm, Fire, Access Door, Email, etc.) problems are resolved in a timely manner with limited disruptions
• Other tasks assigned by line manager