ជំនួយការអ្នកគ្រប់គ្រងការបង់ប្រាក់

About Company
Company Name
Website
www.prudentialplc.com
Adress
Prudential Plc. Address: 27 AB Preah Monivong Blvd (93), Phnom Penh.
E-mail
None
Phone
023 426 888
Location
ភ្នំពេញ
Job Review
Job Description
• Be responsible for engaging with new payment gateway integration.
• Be responsible for quality and speed of all Premium allocation, collection and suspend management.
• Be responsible for accuracy premium transaction.
• Work closely with bank partners to improve premium collection rate and make convenience for customers.
• Manage Suspend balance.
• Manage and increase the effectiveness and efficiency of Support Services, through improve Premium collection and Handling and/or clarify policy holders/agent’s complaints about premium collection.
• Take part in building payment gateway by support on with payment agreement, Testing UAT, Production
• Manage arrangement of the resource to ensure handling the workload of team e.g., create receipt, premium deduction, refund payment.
• Manage team’s performance and development and ensure their behavior reflects the values of Prudential (Cambodia) Life Assurance PLC
• Provide coaching and direction to the team and empower staff to achieve their best capability as well as developing and maintaining an open, honest, and satisfying team environment.
• Perform other tasks as assigned by Management.
Job Requirement
• University graduate with minimum 5 years solid experience in operations and controls or Banking
• Ability in using English (speaking, reading, writing, and listening) including translating ability.
• Ability to take high level guidance and translate into concrete plans and activities.
• Strong stakeholder management skills
• Strong interpersonal skills, with ability to influence senior leaders and inspire and train more junior team members.
• Deep understanding of operations and how risks can impact the business Knowledge/Skills:
• Good computer and MS office knowledge Very good presentation, facilitation, negotiation skills
• Very good attention to detail & analytical thinking Very good communication skills & adaptability
• Customer oriented, Self-starter, passion for success and potentials to grow.
• Timely solve customer or sale Force complaints
• Timely respond to every inquiry through email/phone call from customer and other people
• To achieve individual and company’s KPIs;
• The performance will be evaluated two times per year, mid –year and year end.
Education
Bachelor Degree
Contract
Full time
Wage
Negotiate
Number of position
1
Both
1
Close Date
2023-04-10T19:00:00
Publish Date
1 year 11 months ago