Job Description
• Doing field visit to check the root cause of overdue and assist credit officer, or team leader in meeting and discussing with the clients to enhance the client’s payment in both official and unofficial hours (inform the direct supervisor or manager for working in unofficial time).
• Working under supervising of SLRO to update and confirm all the information about overdue client and to provide immediate solution.
• Working closely with the branch manager, team leader and credit officer in finding good solution in dealing with bad overdue.
• Reporting the result of problems solving and root causes of overdue by each client has been visited/solved
Job Requirement
• Bachelor degree in law, finance and banking, accounting, business, and or related fields
• At least 1 or 2 years’ experience in micro-finance; knowledge in handing MFI’s operations and credit activities
• Fair knowledge of English language
• Computer literacy; MS office, MS outlook, internet, and emails
• Have a good interpersonal and communication skill, team work, independent, conflict management and resolution, and result-oriented; ability to work without supervision and under pressure
• Ability to appropriately and effectively solve the problem by showing good problem solving and negotiation skill with all levels and various situations; good interpersonal and communication
