• Ensure core banking system is available and can response to JMC business requirements.
• Closely coordinate with software vendor to resolve system problems caused by users, hardware and software.
• Create new branches, products, features, modules... up on request.
• Create query reports based on requirement
• Support system upgrades, new features and/or product test, and apply fixes/patches.
• Provide system training and support to Head Office and Branches.
• Perform other tasks assigned by supervisor