• Work with recruitment team to determine new hire & arrange training
• Arrange & coordinate the internal training
• Summarize/ facilitate training on credit products for new staff
• Conduct refresher training on credit products quarterly
• Prepare post-training summary for all facilitators to request the trainer allowance
• Prepare the payment request for trainer allowance
• Follow up & monitor new staff after training to report & provide follow-up training for low productive staff
• Ensure all internal training materials are up to date before actual training session
• Conduct branch visit to identify training needs/ gaps, report & propose training to support
• Prepare training lesson plan before each training starts
• Propose trainer meeting to share the gaps as assessed by trainee to improve
• Keep tracking of training record in staff personnel.