• To Promote all bank’s product and services to either new customer or existing customer
• Set up business strategy and marketing program to fulfill the target and plan
• Preparing loan document follow policy and loan procedure
• Develop products and services according to the customer need
• Establishing and maintaining effective relationships with new and existing customers
• Resolving customer problems and complaint
• Responsible for monitoring staff’s customer interaction to ensure customer focused behaviors/service standards are followed
• Ensure that regulatory compliancy standards are met
• Negotiate rate and charge with customers
• Analyze all credit proposals of clients and recommend to Credit Team for approval
• Manage and control for full principal and interest collections
• Manage and control NPL cases
• Prepare weekly/monthly/yearly report for management

• Journal Entry
o Key-in all transactions such as bank, cash on hand and petty cash (if applicable) occurs to ensur all transactions are entried and maintaned financial system on daily basis both Phnom Penh and Provincial Offices.
o Making sure that the monthly transactions are recorded within the month
o Entries closing
o Making the adjustment to make sure it is clean before closing
o Budgeting & Monitoring
o Monitor and follow up department budgets vs actual expenses per department.
o Preparing the budget forecasting per department
o Reporting
o Prepair monthly, quarterly, yearly of expenses and incomes report per department
o Controlling
o Cash on hand & petty cash instalment
o Conduct monthly physique cash count
o Documentation
o Maintain and archive all financial document
o Cash holder agreement approval
o PSEC accounting
o Preparing and ensure all key in related to PSEC documents are accuracy
o Others tasks assigned by line manager

• Ensure the effective adaptation of school curriculum, pedagogic materials and teaching methods
o Review an assess to ensure the curriculum, pedagogic materials and text books, and exercise books are updated to tailore the needs of improving learning outcomes of the students
o Ensure all pedagogic materials are well-managed and kept the places where the teachers can be effectively accessed and utilized
o Maintain the school curriculum and course syllabus
o Monitor and control quality of teaching and learning outcomes
o Conduct classroom observation
o Lead in developing the system and tools to monitor and evaluate the quality of teaching and learning
o Ensure the student assessments are in place in order to evaluate the learning outcomes of the students
o Work with CR-PSE Manager and FSD Dean to develop the procedures and system to support examination process for CRPSE, EE Supplementary and FSD clases
o Collaborate and support the Pedagogy Department
o Provide pedagogic and technical inputs to PC Team Leader/manager
o Develop program intervention questionnaire
o Propose training topics to PC Team Leader/Manager
o Others are assigned by PC Team Leader/Manager

• Respect the standardization, competencies and program of the lecture
• Actually participate to the entire life and school team
• Teach consistently high quality lessons in line with the designated school curriculum;
• use a variety of pedagogical techniques of student entered approach;
• Use a variety of assessment methods and giving feedback to students– assignments, quizzes, tests, etc., to evaluate and monitor student progress; correct the exam
• Being the invigilator for state exam
• Plan and deliver schemes of work and lessons that meet the requirements record/report for teaching/class administration;
• Monitor and support the overall progress and development of students as a teacher and tutor;
• Facilitate and encourage a learning experience which provides students with the opportunity to achieve their individual potential;
• Be a role model for students, inspiring them to be actively interested in the major field by ensuring a high quality learning environment;
• Maintain discipline in accordance with the school procedures and to encourage good practice with regard to punctuality, professional behavior and responsibility;
• Set cover work during any leave of absence;
• Promote aspects of personal development related the major subject;
• Provide basic counselling to slow learners or learners with discipline problems by encouraging an active self-learning both in school and community.

• Staff Management
o Define in consultation with the manager the professional objectives of the employees
o Ensure a hierarchical mission within the teams Demonstrate and model as positive leadership to all staff to promote professional ethics and discipline.
o Ensure the team functions properly
o Budget following
o Control on budget and respect on PSE policy.
o Formulates proposed expenditures in relation to the team
o Program Management
o Clinical Psychology to provide counselling to students and their family
o Provide training on Psychology and Mental Health Care Awareness to staff and students.
o Monitor the program activities to ensure the 4 programs go smoothly.
o Reporting Management
o Weekly, monthly, semi-annual and annual report to manager.
o Operation role:
o Control the budget plan and Operational expenses equal or below budget
o Conduct technical meeting to discuss about seriously cases to find more result and supporting on technical skills.

• Develop the Curriculum of the Human Education program:
o Review and updapt the annual planning of Soft Skills with school directors and students affair officers of each school including the topic, objective, responsible person, etc.
o Develop the Soft Skills activities of each levels and sessions.
o Provide ToT to Soft Skills teacher.
o Coordinate the sessions of human education program:
o Facilitate the plenary sessions, the sessions in classroom, the events, etc.
o Develop the content of each topic of the program with animators.
o Monitor and evaluate the implementation of each topic.
o Design and evaluate human education manual.
o Initiate and participate in Soft Skills events:
o Create the concepts of events which apply the lessons in the daily duties of students and staffs.
o Participate in setting up planning of events with relevant people.
o Participate in control and evaluate the human education practice.

• The position will ensure the quality of training curriculum, teaching and learning outcomes for the students for both theory and practice in the field subject with the following objectives:
o To manage the daily performance of the computer teachers in PSE.
o To control and ensure the computer skill quality of all students assessments in CR & PSE-I.
o To design and support the implementation of the school ICT curriculum in CR & PSE-I; ICT training content for HR.
o To support and coordinate with HR to provide the ICT skill to the staff in PSE.
o To coordinate and set up the teaching schedule of ICT computer subject in CR & PSE-I.

• Develop creative web pages and enhance regularly the company website.
• Ensure all marketing-related materials on the website are developed/updated.
• Taking a key role in the design and layout of a website and blog to easily promote products and services of LOLC Cambodia and to catch the audiences' attention.
• Develop web content management system and ensure user-friendly in the backend for non-technical person seamlessly use.
• Monitor the website traffic, detect technical problems, and working with the team to fix them quickly.
• Working with the IT department to install and testing security protections on the websites.
• Support in graphic design, graphic motion, and video editing on the website.
• Maintain existing SEO and develop a new one for a better ranking.
• Support Social Network channels like FB, Telegram, Instagram, LinkedIn, YouTube, Google Ads, and other newly created channels to better integrate with the website.
• Generate monthly google analytics of the website and social media report.
• Perform other tasks assigned by line manager.

• Conduct regular institutional market survey including customer satisfaction, and customer dropout survey.
• Conduct market demand survey to keep track of the market trends on financial products.
• Conduct marketing research studies and analyze findings.
• Conduct feasibility studies on new products and services opportunities.
• Knowledge on developing research proposal.
• Conduct monitoring and evaluation on financial services and related projects.
• Conduct microfinance environmental analysis and competition analysis.
• Assist unit manager in develop and update market research manual.
• Assist in Business Intelligence (BI) analysis.
• Write research report focus mainly on finding and result to the management.
• Perform other tasks assigned by manager.

• Formulate and execute innovative iPay User, aiming to achieve the business targets and improve customer experience.
• Monitor iPay User sales management and providing good collaboration with relevant parties to strategize building good relationships both private and public sector then distribute iPay User to target end-users.
• Promote actively LOLC's corporate identity, products and services through various educational institutions.
• Promote sales in low performance branches and newly established branches.
• Supporting RMs and BMs to develop plan for iPay Cambodia by monitoring the performance regularly to ensure the achievement of business goal.
• Interact with customers, providing iPay User training, and/or meeting with prospective and existing potential customers to identify the needs and iPay User solutions.
• Work with marketing team to create customer messages to communicate issues/ upgrades involving systems to minimize negative customer service impact.
• Conduct market analysis and research for existing and new potential iPay Users.
• Perform other tasks which assigned by manager.