• Promote and sell the financial products (loan and non-loan) to clients
• Help customer by answering questions and responding to any requests
• Collect client information, prepare and submit loan documents for assessment
• Analyze and interpret financial statements of borrower’s business, cash flow, and family status in order to access the repayment capacity and financial soundness of the borrowers
• Conducts sit visit of secure collateral and valuate the collateral value by follow guideline
• Training and Educating the credit rule and policies strictly to borrowers before processing the loan documents
• Network to improve the presence and reputation of the branch and company
• Performs other various duties as assigned

• Acquire new customers
• Promote Housing loan to existing and new customers
• Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment and write up credit memo
• Assist to recover bad debt of the branch
• Achieve sale target and comply to RAC policy
• Maintain and provide good service to clients
• Build good relationship with partners
• Prepare loan report for supervisor and/or manager
• Perform any other related duties that Management may require from time to time.

• Promote Bank Products for both loans and deposits
• Liaise with potential clients and depositors
• Process loan and write up credit memo
• Assist to recover bad debt of the branch

• Make a cold call to target saving clients and have a face to face meeting
• Increase volume of deposit to achieve target
• Prepare forms and help customer to fill the customer registration form and opening account forms
• Prepare sales strategy to growth deposit in the branch and propose to branch manager
• Help branch manager to build staff capacity related to the sales of non-loan products
• Buildup, maintain strong relationship with customers
• Offer the best customer service to the clients
• Resolve all clients’ complaint which occur during the sales activities
• Other tasks assigned by supervisor

• ត្រួតពិនិត្យ និងអនុម័តប្រតិបត្តិការ (Loan, Saving, Adjustment, Collateral, Till, Payment…) ក្នុងប្រព័ន្ធT24។
• ត្រួតពិនិត្យទិន្នន័យក្នុងប្រព័ន្ធT24 ដែលមិនទាន់អនុម័តប្រចាំថ្ងៃ (Control Unauthorized List)។
• ត្រួតពិនិត្យ និងចុះហត្ថលេខាលើឯកសារ (តារាងសងប្រាក់, Collateral Receipt, DV, PV, JV, TV, Petty Cash Voucher, Daily Cash Movement, Weekly Cash Projection, Bank Reconciliation, Deposit Forms & Transaction Slip…)។
• ត្រួតពិនិត្យ និងបោះពុម្ពរបាយការណ៍គណនីអតិថិជន ដើម្បីភ្ជាប់ឯកសារប្រាក់កម្ចី (Statement of Account, Summary Account)។
• ត្រួតពិនិត្យ គ្រប់គ្រង និងផ្ទៀងផ្ទាត់ទ្រព្យដាក់ធានាឱ្យបានត្រឹមត្រូវទាំងក្នុងប្រព័ន្ធ ពេលដកដាក់ទ្រព្យធានា និងរក្សាសុវត្ថិភាពទូប្លង់។
• ទទួលខុសត្រូវក្នុងការរាប់សាច់ប្រាក់ស្របទៅតាមគោលនយោបាយរតនាភិបាល។
• គ្រប់គ្រងគម្រូហត្ថលេខា ប្រតិបត្តិការជាមួយធនាគារដៃគូឱ្យបានត្រឹមត្រូវ និងទាន់ពេលវេលា។
• គ្រប់គ្រង និងចាត់ចែងការថែរក្សាសណ្តាប់ធ្នាប់ សុវត្ថិភាព និងអនាម័យទាំងក្នុងនិងក្រៅការិយាល័យ ឱ្យបានស្អាតបាតមុនចាប់ផ្តើមបម្រើសេវាកម្មជូនអតិថិជន។
• គ្រប់គ្រង និងត្រួតពិនិត្យការជួសជុលថែទាំឱ្យបានទៀងទាត់លើទ្រព្យរបស់គ្រឹះស្ថាន និងផ្ញើរបាយការណ៍ មកផ្នែកពាក់ព័ន្ធតាម ការណែនាំ។
• ត្រួតពិនិត្យ និងចាត់ចែងលើការទទួល ប្រគល់ឯកសារ ទ្រព្យសន្និធិ ការធ្វើបច្ចុប្បន្នភាពលេខទូរស័ព្ទ... ។ល។
• អនុវត្តការងារផ្សេងៗដែលចាត់ចែងដោយថ្នាក់គ្រប់គ្រង។

• បញ្ចូលទិន្នន័យប្លង់ក្នុងប្រព័ន្ធ, កែតម្រូវព័ត៌មាន ឬទិន្នន័យប្លង់របស់អតិថិជនក្នុងប្រព័ន្ធ, ធ្វើការកែតម្រូវ ព័ត៌មានលេខសម្គាល់អតិថិជន, បើកលេខគណនីទូទាត់របស់អតិថិជន, បើកប្រាក់កម្ចី និងកែតម្រូវ គ្រប់ ផលិតផល។
• ត្រួតពិនិត្យ និងអនុវត្តការងារប្រចាំថ្ងៃ ព័ត៌មាន (CBC, បើកលេខសម្គាល់អតិថិជន, ការងារជំនួយលើផ្នែក ឥណទាន, បណ្តុះវិន័យឥណទានមុនពេលទម្លាក់ទុន។)
• បញ្ចូលទិន្នន័យ (PPI, Collateral, Adjustment និងត្រួតពិនិត្យ Unauthorized List, Vintage Report, Loan, Saving, Fixed Deposit) ក្នុងប្រព័ន្ធT24។
• ត្រួតពិនិត្យ និងបោះពុម្ពរបាយការណ៍គណនីអតិថិជន (Statement of Account, Summary Account, តារាងសងប្រាក់,តារាងតម្លាភាពរបស់អតិថិជន, បង្កាន់ដៃតម្កល់លើទ្រព្យដាក់ហ៊ីប៉ូតែក, OR Listing), ប្រមូលប្រាក់, របាយការណ៍ CBC, របាយការណ៍តាមដានកម្ចីយឺតយ៉ាវ និងរបាយការណ៍ផ្សេងៗ។
• ពិនិត្យផ្ទៀងផ្ទាត់ឡើងវិញនូវឯកសារកម្ចី, ការបង់ផ្តាច់, ដាក់ និងដកទ្រព្យហ៊ីប៉ូតែក, បើកលេខសំគាល់ អតិថិជន, បើកលេខគណនីទូទាត់របស់អតិថិជន, upload signature, update customer information ក្នុងប្រព័ន្ធ។
• ជួយរៀបចំឯកសារកម្ចីទិញរថយន្ត ផ្ញើជូននាយកដ្ឋានឥណទានតាមការណែនាំរបស់ថ្នាក់គ្រប់គ្រង។
• ទទួលប្រាក់ពីមន្រ្តីឥណទាន។
• រៀបចំផ្ទៀងផ្ទាត់សាច់ប្រាក់ជាក់ស្តែង ជាមួយឯកសារ និងក្នុងប្រព័ន្ធ រួចប្រគល់ជូនបេឡាធិការ។
• ដាក់ និងដកប្រាក់បញ្ញើជូនអតិថិជន, Transfer, fast transaction and local money transfer ។
• Closed SA, FD, Reverse signature, Reactivate inactive account, Freeze account, Block account
• អនុវត្តការងារផ្សេងៗដែលចាត់ចែងដោយថ្នាក់គ្រប់គ្រង។

• Ability to understand LOLC’s E-Channel systems like Mobil Banking, Internet Banking, Tablets, FAST, CSS, RFT, Bakong, CSS and etc. and coordinate with internal and external stakeholders;
• Ability to understand business flow of IT & Digital systems;
• Work with call center team on failed/abnormal transactions happened from LOLC’s E-Channel systems (FAST, RFT, CSS, Bakong, and other systems);
• Track all failed/abnormal transactions of LOLC’s E-Channel systems (FAST, RFT, CSS, Bakong, and other systems) and ability to understand root cause;
• Prepare statistic and graph reports for management related to failed/abnormal transactions in daily, weekly, and monthly basis;
• Attend meeting as and when required and the ability to take the key notes to produce as a document;
• Support the IT staff to test solutions/software as and when required;
• Perform other tasks assigned by the management;

• Assist in HR compliance, maintaining and updating personnel files
• Assist in copying and sending personnel files to branches.
• Assist in coordinating internal trainings in term of materials, facilities, and arrangement Assist in calling to branches for training purposes.
• Assist in copying and preparing training documents.
• Assist in typing training documents in English and Khmer and Assist in training data encoding.
• Perform other tasks assigned by manager.

• Conduct regular institutional market survey including customer satisfaction, and customer dropout survey.
• Conduct market demand survey to keep track of the market trends on financial products.
• Conduct marketing research studies and analyze findings.
• Conduct feasibility studies on new products and services opportunities.
• Knowledge on developing research proposal.
• Conduct monitoring and evaluation on financial services and related projects.
• Conduct microfinance environmental analysis and competition analysis.
• Assist unit manager in develop and update market research manual.
• Assist in Business Intelligence (BI) analysis.
• Write research report focus mainly on finding and result to the management.
• Perform other tasks assigned by manager.

• Prepare documents/guidelines to related tasks.
• Day to day operational tasks such as proactive maintenance, monitoring performance, incident and problem management, backup & recovery across the network configuration.
• Assign user passwords and privilege and maintain data integrity.
• Learn and understand System Administration functionality.
• Work as team to support user and report to supervisor.
• Has self-development by research, training internal and external.
• Bright/Innovation idea for self/team improvement is additional benefit.
• Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers.
• Install and integrate new server hardware and applications.
• Support and administer third-party applications.
• First line support for hardware/ software problems. Monitor problems and report the issue to Local Services Partners or vendors.
• Ensure network security and connectivity.
• Resolve problems reported by end user.