• Assist in providing administrative services to support the whole LOLC operations.
• Assist in preparing and keeping all administrative documents in an orderly manner.
• Stick inventory code on all assets purchased.
• Prepare item delivery to LOLC branches.
• Take quote(s) from suppliers.
• Perform other tasks assigned by manager.

• ជួយផ្សព្វផ្សាយសេវាកម្មរបស់ អិលអូអិលស៊ីនិងបើកតំបន់ប្រតិបត្តិការភូមិថ្មី។
• ជួយគ្រប់គ្រង ថែរក្សាអតិថិជនដែលមានស្រាប់ឱ្យមានប្រសិទ្ធភាពនិងជំរុញឱ្យមានអតិថិជនថ្មីកើនឡើង។
• ជួយប្រធានក្រុមរបស់អិលអូអិលស៊ីក្នុងការបំពេញពាក្យសុំខ្ចីប្រាក់ និងពិនិត្យជាប្រចាំពីការប្រើប្រាស់កម្ចី ការសងត្រឡប់ និងធ្វើរបាយការណ៍ប្រតិបត្តិការប្រចាំថ្ងៃ/ខែ/ឆ្នាំ។
• សិក្សាអំពីនិតិវិធីផ្តល់កម្ចី និងការគ្រប់គ្រងកម្ចីឲ្យមានប្រសិទ្ធភាពខ្ពស់។
Kampot Province, Svay Rieng Province, Battambang Province, Phnom Penh, Kampong Speu Province, Tboung Khmum Province, Preah Sihanouk Province, Pailin Province, Kep Province, Oddar Meanchey Province, Takeo Province, Svay Rieng Province, Stung Treng Province, Siemreap Province, Ratanak Kiri Province, Pursat Province, Prey Veng Province, Preah Vihear Province, Mondul Kiri Province

• បង្កើត និងអភិវឌ្ឍយុទ្ធសាស្ត្រលក់នៃប្រាក់បញ្ញើ ATM Card iPay User Merchant និងសេវាហិរញ្ញវត្ថុ ដើម្បីសម្រេចបាននូវគោលដៅអាជីវកម្ម និងធានាបាននូវ ការបំពេញតម្រូវការរបស់អតិថិជន។
• គាំទ្រគ្រប់ភាគីពាក់ព័ន្ធ និងសាខា ដើម្បីធានានូវផែនការប្រាក់បញ្ញើ ATM Card និងសេវាហិរញ្ញវត្ថុ សម្រេចបានតាមគោលដៅ។
• រៀបចំផែនការប្រមូលប្រាក់បញ្ញើ ATM Card និងសេវាហិរញ្ញវត្ថុរៀងជារៀងរាល់ថ្ងៃ ប្រកបដោយប្រសិទ្ធិភាពខ្ពស់ និងសម្រេចបាននូវគោលដៅរបស់ អិលអូអិលស៊ី។
• យល់អំពីអតិថិជនសក្ដានុពល ទីផ្សារ និងតម្រូវការចាំបាច់ ដើម្បីធ្វើផែនការសកម្មភាពចូលទីផ្សារថ្មី ប្រកបដោយប្រសិទ្ធិភាព ខ្ពស់។
• ចុះជួបអតិថិជនតាមទីផ្សារ និងបញ្ចុះបញ្ចូលដាក់ប្រាក់បញ្ញើ ប្រើប្រាស់កាតអេធីអឹម និងណែនាំ អំពីផលិតផលថ្មី របស់ អិលអូអិលស៊ី។
• រៀបចំរបាយការណ៍សរ៉ុបសង្ខេប ដែលបានទំនាក់ទំនងប្រចាំថ្ងៃ ប្រចាំខែ ប្រចាំឆ្នាំ ហើយធៀបនិងផែនការជាក់ស្តែង និងស្វែងរកនូវចំណុចខ្សោយដែលកំពុងប្រឈម និងដំដោះស្រាយឱ្យទាន់ពេល។
• ត្រួតពិនិត្យមើលនូវស្ថានភាពធ្លាក់ចុះនៃការលក់ ប្រាក់បញ្ញើ និងសេវាហិរញ្ញវត្ថុផ្សេងៗទៀតដែលអាចកើតមានឡើង និងរកដំណោះស្រាយ។
• យល់ពីចំណុចខ្សោយនៃផលិតផលប្រាក់បញ្ញើ និងសេវាហិរញ្ញវត្ថុ ដើម្បីធ្វើការអភិវឌ្ឍន៍ និងអតិថិជនពេញចិត្តកាន់តែខ្លាំង។
• រក្សាទំនាក់ទំនងជាមួយអតិថិជន ប្រកបដោយភាពរួសរាយ រាក់ទាក់ ស្របតាមគោលការណ៍របស់អិលអូអិលស៊ី ជាពិសេស បង្កើនការទំនាក់ទំនងល្អជាមួយបុគ្គលិក អិលអូអិលស៊ី ទាំងអស់។
Kampong Thom Province, Kampong Speu Province, Kampong Chhnang Province, Pursat Province, Phnom Penh, Banteay Meanchey Province

• Strategize the effective sales strategies to mobilize iPay & merchant to the public and delight the customer demand in the digital era.
• Monitor iPay & merchant mobilization and providing good collaboration with relevant departments to strategize building good relationship individual customer, private and public sector then distribute iPay & merchant to targeted end-users.
• Manage senior merchant management officer and iPay sales officer to build good relationship with customers and presenting iPay & merchant to customers.
• Contribute the initiated marketing idea strategies to achieve sales targets of iPay & merchant and implementing best practices to meet customers’ needs and requirements.
• Support RMs and BMs to develop plan for iPay & merchant by monitoring the performance regularly to ensure the achievement of business goal.
• Strong ability to influence, sell concepts internally and actively drive streamlined decision making across partners. Build business cases around market opportunities and partnerships, including strategy development, market segmentation, competitive analysis, and financial analysis.
• Work with marketing team to create customer messages to communicate issues/upgrades involving systems to minimize negative customer service impact.
• Develop and report the iPay & merchant sales performance for management and branches to do analysis and follow up the performance and strategizing the sustainable growth, identify any risk happened and mitigation risk.
• Ensures the training to LOLC’s employees well understand of iPay & merchant sales management and also in aspect of courtesy, efficiency and risk management. Supervising staff, providing coaching and conduct performance review.
• Perform other tasks which assigned by Deputy Head of Deposit and Financial Services Department.

• Promoting the products and services of the bank to clients and public
• Collecting all client’s required documents for each product’s application including loan and deposit to ensure their eligibility for each type of products
• Communicating with clients to ensure their application is smoothly processed.
• Preparing clients’ application for getting approval
• Achieving monthly plan on each assigned product.
• Handling the daily activity and other tasks after completing clients ‘application.
• Providing good service and communication with the potential and existing clients
• Handling clients’ issues relating to the bank products and take a prompt action to solve the problem
• Handling other tasks assigned by Manager.

• Plan, coordinate and execute audit activities at organization level.
• Examine internal IT controls, evaluate the design and operational effectiveness, determine exposure to risk, and develop remediation strategies.
• Communicate with operational staffs and management to obtain inputs for audits.
• Report audit findings and conclusions to management.
• Assist IT audit staff in performing complex audits and reviews.
• Develop auditing program to offer comprehensive audit coverage within the organization.
• Conduct performance evaluation of audit staffs and provide feedback.
• Analyze risks associated with IT processes and assess the effectiveness of the internal Control systems.
• Establish standard procedures and policies for IT auditing.
• Determine the audit scope and objective and accordingly prepare audit work plan.
• Resolve auditing and operational issues in a timely fashion.
• Set priorities, identify necessary audit plan changes, supervise audit processes and
• Prepare detailed reports on findings.
• Ensure that audit processes comply with company standards.
• Review audit reports for correctness and completeness before submitting to management.
• Develop a strong understanding of business and system processes.
• Ensure all working papers are completed and in order.
• Perform other tasks and functions as may be assigned by Internal Audit Manager.
• Evaluating the design and operational effectiveness of general and application IT controls related to the financial reporting process, including making recommendations to improve the controls and processes.

• Maintain databases ensuring that data is held securely, with integrity and meets all DGB Bank’s policy and security standards. Ensure that processes for the capture and maintenance of data are effective and efficient.
• Ensure necessary system maintenance and upgrades are planned, communicated and implemented with minimal impact on business operations; identifying any relevant training requirements with staff may need be trained on or notified of the changes Design, implementation, support and monitoring of Data Warehouse and reporting systems.
• Provide subject matter expertise, advice and consultancy for assigned projects
• Ensure that backup and recovery plan for databases, application and reporting systems are in place
• Installing and testing new versions of the DBMS
• Create and maintain up to date the documents, including data standards, procedures and definitions for the data dictionary Communicating regularly with technical, applications and operational staff to ensure database integrity and security
• Developing, managing and testing backup up and recovery plans; ensuring that storage and archiving procedures are functioning, correctly; capacity planning.
• Monitor databases, application and reporting systems performances, generate the report in Monthly basis
• Report on operational tasks in Monthly basis
• Report on project tasks in Monthly basis.
• Other tasks assigned by line manager.

• Respond customer’s calls and messages (in social media channels, emails and the Bank’s website) by following the given standard script and the standard of customer service of DGB Bank.
• Ensure that the responds of messages (social media channels, emails and Bank’s website) is provided on time.
• Handle and resolve customer issues or complaints and/or identify the priority issues/complaints to the right key person in-charge.
• Register complaints into system in accurate manner.
• Provide customers the product and service consultations, specifications, terms and conditions.
• Act as a focal point to refer customers to related teams of the bank product for further crossselling and achieve sales target.
• Complete call logs and prepare call reports on the timely manner.
• Contact businesses or private individuals by phone to survey about the service provided by DGB Bank.
• Keep up to date with DGB’s products to ensure superior product knowledge.
• Handle tasks assigned by Manager.

• Develop, maintain, enhance and troubleshoot existing applications.
• Develop, maintain and execute automation tests to ensure sufficient test complete.
• Work with the application development team in delivering the project and deliverables with time and good quality. • Well coding, designed, efficiency.
• Report and other task assigned by IT Manager

• Effective verbal, presentation and listening communications skills, effective written communications skills
• Develop and distribute mobile apps for Android and iOS platforms.
• Work with product development team to analyze, design & development for new application features
• Develop and maintenance existing apps
• Integrate application components and third-party programs
• Ensure the performance, quality, and responsiveness of mobile applications.
• Work on bug fixing and improving application performance.
• Perform any other task assigned by line manager