• Drive the development of projects, develop detailed project development plan, track and monitor project progress, ensure effective implementation of new services / initiatives and perform postimplementation review after launch.
• Work closely with segment and product managers to prepare user requirements with the best market practice and excellent customer experience.
• Understand the market situation and availability of new technology, conduct market analysis and propose enhancement recommendations for management’s decision.
• Collaborate with peers, business units, vendors and stakeholders on identifying opportunities to enhance digital banking.
• Supervise assigned staff in accordance with the organization's policies and procedures providing oversight, direction and work assignments to achieve department goals.
• Manage a team that performs general analysis and troubleshooting usually in partnership with IT and other product management resources to identify root causes and remedies to alleviate customer impact with digital products and services.
• Ensure testing is integrated throughout the project lifecycle, testing-early-and-often, and constantly involving users.
• Other Task assigned by line management.

• Performs analysis and assessment on existing server and network that provide improvement plan.
• Develop and maintain the disaster recovery plans, ensure the reviewed and updated regularly for relevance, practically and staff transfer in response to fast moving business environment
• Ensure availability of systems and infrastructure by pro-active monitoring, maintaining and managing of firewall and network systems.
• Perform monitoring and tracking of network, server performance and its utilization to ensure there is a strong monitoring in place.
• Manage of critical network equipment, upgrade, and apply security patch.
• Keeping all bank’s servers and network over 24/7 by using redundancy schematic for all servers.
• Ensure infrastructure and system documentation is up-to-date
• Ensured security best practices, implemented and revised as needed to maintain the availability, integrity and confidentiality of the information stored on and accessed through the network (firewalls, file permission, backup systems, etc.)
• Maintenance of file sharing server, Exchange server, other system.
• Install new/rebuild existing servers and configure hardware, peripherals, services, setting, directories, storage, etc.
• Inspect and ensure all systems and hardware in Data Center are well managed and monitored i.e. CPU and Hard Disk Utilization of Core Banking server, Email system, File server and other IT systems.
• Other tasks assigned by line manager.

• Provide the excellent supports on overall aspects of Information Security, IT Governance, IT Risk, and IT Compliance
• Perform IT risk assessment and produce actionable plan to secure bank’s application, data and networks.
• Monitoring privilege account usage to ensure compliance with security policies
• Assess and develop up to date with IT security policy, standards and threats
• Collaborate with management and the related IT department to improve security posture
• Document any security breaches and assessing their damage
• Coordinate and update information security incident response document, ensuring processes and procedures are tested regularly in line with IT continuity, business continuity planning (BCP) and disaster recovery (DR) policy
• Promote cyber security awareness posture at all levels of management and employees, by maintaining and developing a positive culture of compliance against IT security policy, industry standards and regulations
• Identify and address a full range of issues from structure and policy, through to assisting in specific areas such as data privacy; data leakage prevention / monitoring; information rights management; third party security and cryptography
• Perform day to day IT security operation required by head of departments and management
• Minimize all risks including operational, information and cyber security risk

• Develop and distribute mobile apps for Android platform
• Ensure the performance, quality, and responsiveness of applications
• Work on bug fixing and improving application performance
• Collaborate with cross-functional teams to define, design, and ship new features
• Translate business requirements into specifications that will be used to implement the required application
• Write clean and maintainable codes according to best practices
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• Working with the front-end developers to build the interface with focus on usability features
• Standardizing the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort
• Keep up to date on the latest industry trends in the mobile technologies

• Develop and distribute mobile apps for iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Work on bug fixing and improving application performance
• Collaborate with cross-functional teams to define, design, and ship new features
• Translate business requirements into specifications that will be used to implement the required application
• Write clean and maintainable codes according to best practices
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• Working with the front-end developers to build the interface with focus on usability features
• Standardizing the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort
• Keep up to date on the latest industry trends in the mobile technologies

• Develop, maintain, enhance and troubleshoot existing applications
• Contribute in all phases of the development lifecycle
• Build reusable code and libraries
• Write well-designed, testable, efficient code

• Take end-to-end technical ownership of digital journey implementation, solution development, and life cycle support
• Analyze, be prioritize, and communicate technical requirement for insurance solutions
• Coordinate with main technology partners to implement new feature and solutions against tight development timelines
• Represent technical solution towards our distribution partner on an operational level
• Accompany partner onboarding processes from a technical perspective
• Work with implementation partners to design software solutions integrated into overall software landscape
• Support insurance solution to shape solution development roadmap

• Take end-to-end technical ownership of digital journey implementation, solution development, and life cycle support
• Analyze, be prioritize, and communicate technical requirement for insurance solutions
• Coordinate with main technology partners to implement new feature and solutions against tight development timelines
• Represent technical solution towards our distribution partner on an operational level
• Accompany partner onboarding processes from a technical perspective
• Work with implementation partners to design software solutions integrated into overall software landscape
• Support insurance solution to shape solution development roadmap

• Establish the needs of users and monitor user access and security
• Monitor performance and manage parameters to provide fast responses to front-end users
• Map out the conceptual design for a planned database
• Consider both back-end organization of data and front-end accessibility for end-users
• Refine the logical design so that it can be translated into a specific data model
• Further refining the physical design to meet system storage requirements
• Install and test new versions of the database management system (DBMS)
• Maintain data standards, including adherence to the Data Protection Act
• Write database documentation, including data standards, procedures and definitions for the data dictionary (metadata)
• Control access permissions and privileges
• Develop, manage and test back-up and recovery plans
• Ensure that storage and archiving procedures are functioning correctly
• Carry out capacity planning
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security
• Commission and install new applications and customize existing applications to make them fit for purpose. Apply Oracle Patches
• Manage the security and disaster recovery aspects of a database
• Install and configure WebLogic domains and performance monitoring
• Install WebLogic patches, service packs, etc.

• Involve with ATM Core team to implement ATM, Mobile banking and other payments platform projects.
• Manage, monitor, and report ATM, Mobile banking and other e-channels availability and stability.
• Daily operation including user management (user creation, edit and delete), technical support, reporting, EOD and import or export file.
• Implement configuration and parameter setting in CMS and Terminal
• Manage and control ATM, Mobile banking and other e-channels standard security, policy, procedures and guideline to ensure ongoing maintenance of platform security.
• Work with core banking team for report consolidation, process flow and troubleshoots support.
• Work with DBA team to upgrade and test switching system as required from software vendors to ensure that software is up to date with security compliance.
• Work with business department to develop products, reports, testing and other services with ongoing business requirements.
• Work with CMS vendor to test new product and fix issue
• Work with branch staff to perform maintenance and fix issue
• Solve issues related to responsible system on helpdesk tasks.
• Create user manual/internal process of ATM/POS, MB/IB and other e-channels.
• Coordination with business department response to ATM and Mobile banking compliant, security, issue and other services related.
• Ensure ATM and Mobile banking service management standard are met with service management process are followed
• Work with risk department to manage disaster recovery and business continuity plan to ensure compliance to all of system and alignment with ongoing business requirements.
• Develop the report to support all existing systems (Backend and Frontend).
• On time support troubleshooting on reports and related in-house systems