• Monitor on Sales Performance and Products/Services Distributions by following up to RMs, BMs and Branch Staff through pipeline control and any other means.
• Train, share, and contribute good experiences, good briefings in coordinating and support to branch staff on sales skills, policies, memos, procedures and guidelines related to loan and non-loan products.
• Develop networking and build relationship to acquire both loan and non-loan corporate and social partner, merchant, biller, key customer or potential individual, etc.
• Continue to do Funding Raising through online and dealing with new potential partners both social and private like Kiva and Water.og
• Produce MoU and assist BM to produce Corporation with a complete Financial Model and best negotiating T&C to make profit and credibility for the Bank
• Self-conduct the field visit or study to partner locations by assessing and analyzing the Micro & MSME loan and non-loan product in the market, such as quality of loan assessment, information gathering and business references collection and other required documents.
• Performing other various duties as assigned.

• Lead the development of the bank annual media strategy, including public relations, CSR, media campaign and crisis communications management
• Build a good relationship with media for potential coverage about the bank
• Develop media content including writing article, press release, video script and other communications materials meant for communicating to the public about the bank’s vision and mission
• Assist in the bank’s event including being an MC, preparing press kit, media invitation, registration, and briefing
• Be a representative for the bank and be able to provide presentation to the public or interview to media when needed
• Develop a clear structure of bank’s spokesperson, ensuring a proper brief prior to media interview

• Develops, facilitates, and implements all phases of the recruitment process.
• Collaborates with hiring managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the bank.
• Assists with job posting and advertisement processes in all social media.
• Screens applications and selects qualified candidates.
• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with hiring managers, and other stakeholders.
• Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, start dates, and other details.
• Ensures compliance with labor law and regulations, and bank policies.
• Attends and participates in job fairs and recruiting sessions.
• Manage and support the intern program
• Build pools of talent with universities
• Ensure the newly recruited is fulfill the non-criminal record as well as physical check and employment book.
• Do background / reference check with all newly recruited staff
• Performs other duties as assigned

• With R&D team, plan research projects to be in line with the business and institutional strategy.
• Formulate and update the research plan for the whole institution.
• With consultation with R&D team, updates research tools and research training for hired researchers
• Develop, review and update research tools to meet the objectives of the research.
• Provide trainings related to research to researchers as needed.
• Work out with branch managers to facilitate the research process.
• Supervise field researchers collecting data from the field.
• Do data entry and data analysis.
• Write up reports and suggests some recommendations based on the findings
• Develop, revise, and provide trainings related to research field to staff and/or hired researcher as needed
• Attends trainings as required and develops skills and competencies to be able to conduct all research projects needed by the bank
• Build and maintain critical relationships in a professional manner with other bank’s staff, partners, and stakeholders to promote Phillip Bank brand name and services
• Perform other tasks as requested by the Manager.

• ការគ្រប់គ្រងសម្ពាធឥណទានដោយពិនិត្យឡើងវិញ និង វាយតម្លៃ
• វាយតម្លៃឥណទានដោយពិនិត្យដល់ទីកន្លែង និង ស៊ើបអង្កេតឯកសារទីតាំងអាជីវកម្ម និង ទ្រព្យធានារបស់អតិថិជន
• ត្រូវដឹងពីទីផ្សារ និងមានទំនាក់ទំនងល្អជាមួយអាជ្ញាធរមានសមត្ថកិច្ចក្នុងតំបន់
• ផែនការ និងគម្រោងថវិកាអាចសម្រេចបានតាមគោលការណ៍
• គ្រប់គ្រងសមាជិកដោយបណ្តុះបណ្តាល និង បង្កើនគុណភាពក្នុងក្រុម
• ធ្វើការងារផ្សេងៗទៀតតាមការចាត់តាំង
• លំហូររបាយការណ៍ទៅកាន់ នាយឥណទាន/នាយកសាខា

• Train new and existing Credit Officer about Credit Policies and guidelines, loan assessment and documentation etc.
• Design, coordinate and deliver training program for new and existing Credit Officer in consultation with Head of HR & Admin , and/or department and Branch Manager
• Ensure consistent implementation of training across Credit Department
• Ensure the accurate and timely implementation and maintenance of training record for Credit Officer in consultation with Head of HR & Admin
• Monitor, evaluate and report on learning and development activities across Credit Department
• Ensure all operation work is carried out in a professional and safe manner
• Provide coaching to Branch Manager and Team Leader to meet branch and individual operation goals
• Ensure that credit policies and procedure are adhered to
• Contribute on the development and implementation of credit policies and procedures
• Participate in developing operation plan and implementing action plan to achieve yearly operation objectives
• Produce timely, detailed management report as needed for monitoring and management of all operation performance
• Develop operation report as required

• Identify and analyze the main roots causing loan accounts to fall overdue and set recovery target, priority, and strategies to effectively solve those overdue loan accounts
• Manage and control all matters related to the delinquent loan accounts and regularly and constantly execute collections from those delinquent loan accounts based on the recovery policies and procedures
• Ensure that the appropriate actions are taken towards the objectives to fully recover the overdue amounts
• Monitor the overdue accounts on daily basis in the allocated queues and priorities with the effective use and analysis on recovery system and reports
• Meet with various clients in difficult situations to negotiate settlements of charged off loans and submit appropriate recovery documentation with the obtained appropriate approvals from the authorized management
• Facilitate collection activities through effective relationship with branch staff and management, responsible provincial office, and concerned departments as well as local authorities and the regulated governmental bodies
• Prepare regular reports on status of collections and home/business visits to the responsible overdue loan clients to related line supervisors on daily, weekly, monthly, quarterly, and yearly basis
• Report progress on the legal process if any legal proceeding is engaged

• Translating (Korean to Khmer and via versa) and coordinate other Departments with Top management.
• Marketing (under supervisory of Senior Level)
• Coordinating tasks which is related with stakeholders, such NBC, MOC, City Hall, etc. (Under supervisory of Senior Level)
• Perform another task assigned by Senior Level.

• Credit Risk Management:
o Interact with Internal Audit, Compliance and Credit Assessment Department to reviews and examination operation risk
o Analyze the root cause of operation problem and finding the strategic resolution
o Review the current loan operation process and propose to change if necessary in order to improve efficiency of loan operation
o Coordinate with legal consultant in order to improve current document
o Build up good relationship with operational club’s members, and BM to minimize risks
o Operation and Loan Portfolio Management:
o Manage the daily operation of the department in an efficient and effective manner
o To achieve setting plan of Credit department on time and develop a tool to measure effective work of Credit officers, TLs and BMs in order to keep the good quality of loan disbursement
o Communicate with management team to coordinate and monitor loan document
o Establish and maintain good environment work with an efficient and productive result within the department and branches based on good relationship with them
o Prepare monthly and annually loan disbursement plan and delegate it to each branch
o Support and assist branches operation
o Marketing and Communication:
o Develop report for supervisor
o Conduct marketing research, competitor survey and client satisfaction survey
o Develop new product and modify existing product fit to client need and based on real situation of financial market
o Prepare the advertisement strategic plan, and delegate to the related department
o Ensure the good relationship with all staffs
o Staff Management:
o Provide a leadership role model to Credit department staff and branch which including training and evaluate staff performance
o Supervise branch manager
o Formulate work plan for subordinate staff
o Ensure staff professional development in Credit department
o Give verbal or written blame or admiring the bad/good staff performance within the Credit department then report to CEO/Director.
o Planning and Policy Development:
o Prepare and propose to modify the policies and procedures documentation for the Credit department
o Fully comply with relevant policies and procedures of BNKC and follow by Cambodia Law and Regulations

• Maintain all computers and electronic devices;
• Provide timely and effective technical support on the day-to-day of IT operational works;
• Provide network access to teachers, and staff as well as assist them regarding all IT subject matters;
• Solve the troubleshoots and other issues related with computers and electronic devices as requested;
• Install and configure the computer hardware, software, operating systems, and applications;
• Deal with computer hardware and software such servers, printer, sound systems, lighting systems, network devices utilities, including virus cleaning;
• Test and evaluate the technological devices;
• Provide the recommendations about accessing information and purchasing of technology resources;
• Provide the training and support to new users of existing technologies;
• Adapt with workplace environment and quick learn the new technologies;
• Other technical tasks will be assigned by Supervisor.