• Collect information to get a diary list of shipment.
• Compare booking information from shipper/customer service/ booking team with diary list of shipment to ensure all information is matched together.
• Input draft information of the shipment (draft HAWB) into system (Procars) with ensure correctly information of flight details, destination, shipper, consignee, AWB#, cargo details, freight term...
• Follow up to collect all related documents for the shipment, S/I, pre-alert parties, billing party, freight term.
• Check shipper, consignee and billing address with Customer Service team to ensure they exist on system.
• Connect with on-site team to get shipment details (exactly number of pcs, gross weight, dimension/ chargeable weight) to issue final HAWB, manifest and consolidation MAWB into Procars.
• Print out HAWB, manifest & MAWB to airlines (if requested).
• Check buying rate, airline surcharge with Booking team before print Mawb and Manifest.
• Declare and check AMS on website (precisely and on time for import customs declaration)
• Ensure enter all events, EDI and project ID in right time for all shipment.
• Check & prepare shipping documents for sending pre-alert and submit to airlines
• Send pre-alert to related parties, ensure to strictly follow SOP, SI if any.
• Issue freight invoice for the shipment. Check tax rate, exchange rate before issue invoice.
• Communicate with IT for any system problem.
• Follow & communicate with other parties if any problem occurs.
• Track & trace the shipment status and definite if they have been uplifted follow the flight schedule and immediately inform booking team if any discrepancy.
• Collect the custom declaration sheet from onsite team on the next day then release to shipper together with original HAWB.
• Collect and double check Mawb from airlines to ensure Gross Weight, Chargeable Weight must be match with system and diary list
• Input all shipments information to monthly report, cancel & credit report, store the emails, shipment documents as a record file separately.
• Check and update missing event if any.

• Maintain contact with existing customers, takes care of the implementation of new customersand coordinates the communication flow to and from customers.
• Coordinate with internal relevant department to complete customer’s requirements and send all theneeded shipping information to operation department for further operational handling.
• Coordinating with internal relevant department/overseas offices to obtain the rates and inform them the SOP.
• Helping sales force to work on quotations (i.e. sending quotations) or on behalf of sales force while they are out in the field); Following up quotations.
• Qualifying and processing sales leads through contacting potential customers
• Support all sales channels in the monthly sales reforecast exercise.
• Providing administrative support to sales in connection with processing of customer inquiries, sales planning and sales controlling.
• Assisting on marketing campaigns and take up additional tasks as assigned.
• Generating and distributing (internal/external) reports as assigned by the management
• Taking minutes during the weekly sales meeting and distribute to all participants.
• Undertake additional tasks and responsibilities deemed necessary by Manager.
• Provide monthly report of revenue by products and the required data to strategic planning
• Ensure that the marketing programs are properly implemented with Sales Executive
• Help develop, lead and deploy a centralized sales planning, support and reporting structure to gain economies of scale and including a sales automation tool, encompassing the GSP platform across all areas of the sales organization, supporting region’s harmonized ‘ways of working’
• Collect reports from individual sales and prepare a consolidated report for Management
• Provide monthly performance analysis report of individual sales people

• Assist on allocation, steer carrier choices and support ocean’s strategics – Ex: build up strong relationship with carriers.
• Assist origin clusters in defined space escalation process and updated with new shipping regulations/documentation procedure.
• Create master Customer Matrix List & create visibility to network.
• Ensure Name Account Contract commitment towards nominated carrier(s).
• Create allocation visibility to the network, both procured & internal allocation.
• Engage in proactive dialogue with carriers to prevent bottleneck.
• Organize and assist in carrier quarter business review (QBR) to review business progress with all main stakeholders.
• Another task assigned by Trade Management Executive/Ocean Freight Manager.