• Answer telephone and direct calls
• Greet walk in customers and direct them to the correct destination
• Provide general administrative and clerical supports
• Performs other duties as assigned.

• Review the claims documents submitted by the clients and prepare them in order for further review by the Senior Claims Officer;
• Register the claim in the IMS;
• Communicate with the Account handlers, Agents, Brokers, or clients to get further information and documents;
• Make payment request for clients and third party;
• Draft the correspondences to clients;
• Negotiate the price with the suppliers; and
• Perform other administrative work, if required.

• Collaborate with designated salesperson responsible for the book of business and proactively make recommendations
• Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
• Communicate with agents and clients on matters pertaining to new business and renewal.
• Perform other functions as assigned

• Review the claims documents submitted by the clients and prepare them in order for further review by the Senior Claims Officer;
• Register the claim in the IMS;
• Communicate with the Account handlers, Agents, Brokers, or clients to get further information and documents;
• Make payment request for clients and third party;
• Draft the correspondences to clients;
• Negotiate the price with the suppliers; and
• Perform other administrative work, if required.

• Process all type of insurance quotations
• Calculate premium, refunds, commissions, and using insurance rate standards.
• Provide administrative tasks for the assigned team

• Carrying out risk surveys and producing risk survey reports
• Providing advice to clients and making recommendations on risk improvements
• Liaising with clients, insurance agents, brokers and underwriters
• Performs other duties as assigned.

• Upgrade, config & maintain current network hardware and software
• Monitor & troubleshoot all network issues and maintenance.
• Backup & restoration of network configurations.
• Documentation of all network-related information, not limited to network architecture and diagrams & incident reports.
• Managing Windows/Linux Server Active Directory, DNS, DHCP, Print Server, File server.
• Apply ACL, Static Router, NAT (Static/Dynamic), VLAN, Port Security, and QoS of Internet
• Managing of FortiGate / Cisco Firewall, Cisco Switches & VPN Connection
• Maintain Network Security
• Schedule and generate network status reports for the manager.

• Create and maintain reports that allow the company to get information on daily business activities
• Perform coding for technical specification
• Analyse, investigate problems and provide solutions for issues that have been reported by users
• Able to perform maintenance of programs and correct defects that have been Identified during the maintenance process
• Investigation and suggestion of solutions to problems
• Optimize and build efficient codes
• Maintaining and upgrading existing systems
• Work closely with web designers to enhance UI/UX experience
• Fix bugs, troubleshoot and initiate stringent tests to ensure maximum uptime
• Work closely with other developers, UX designers, business and systems analysts
• Performs other duties as assigned.