Job Description
• Manage strategy plan, implement lead branch traits like human resources, tasks tellers, marketing, loan, operation, accounting, financial, IT & Administration.
• Manage day-to-day branch operation including sales, service, administration and compliance to ensure smooth business transaction.
• Lead the team to build and increase sales networks/referrals and maintain deep relationship with customers in order to increase more businesses.
• Check daily and transaction throughout whole branch.
• Control approve daily according authorization limit.
• Control approve loan document disburse customers.
• Check loan file daily reports such Daily cash reports (Report cash vault, report cash record), daily balance daily loan outstanding balance, and cash flow by cash record,
• Perform monthly surprise cash count and daily end day reports;
• Provide regular coaching, encourage and empower team to be at their best, promote two-way communications and create an open, honest and motivating team environment.
• Ensure customer and inquiries met; maintain good customer relations refer customers appropriate staff new to promote business of the company;
• Produce exceptional results in branch key indicators including the sustainable growth in loan, number of customers, productivity, revenue and profitability.
• To solve all complaints internal customers and external customers, etc.
• Evaluate monthly task increase inactivity compared monthly plan, set targets each every staff achieve plan;
• Stay updated with competitors’ activities, report make recommendation.
• Other task assign by managers
Job Requirement
• Minimum Bachelor Degree Marketing, Finance, Banking, Administration equivalent;
• At least 3 years' experience in similar position; -Knowledge of Bank/Microfinance operation;
• Sense of understanding about economic environment and impact of country factors on customer’s business as well as the bank;
• Be good proficiency in English: listening, speaking, reading, and writing;
• Computer literacy – MS office, internet, e-mail;
• Good organizational and time management skills -Effective communication
• Strong self-motivation and excellent interpersonal skills
• Ability to lead and work effectively in a team environment -Sound sales and negotiation skills
• Excellent relationship building skills both internal and external
• Committed, hard-working, honest individual;
• Location:Phnom Penh, Takeo Province