• Take end-to-end technical ownership of digital journey implementation, solution development, and life cycle support
• Analyze, be prioritize, and communicate technical requirement for insurance solutions
• Coordinate with main technology partners to implement new feature and solutions against tight development timelines
• Represent technical solution towards our distribution partner on an operational level
• Accompany partner onboarding processes from a technical perspective
• Work with implementation partners to design software solutions integrated into overall software landscape
• Support insurance solution to shape solution development roadmap

• Establish the needs of users and monitor user access and security
• Monitor performance and manage parameters to provide fast responses to front-end users
• Map out the conceptual design for a planned database
• Consider both back-end organization of data and front-end accessibility for end-users
• Refine the logical design so that it can be translated into a specific data model
• Further refining the physical design to meet system storage requirements
• Install and test new versions of the database management system (DBMS)
• Maintain data standards, including adherence to the Data Protection Act
• Write database documentation, including data standards, procedures and definitions for the data dictionary (metadata)
• Control access permissions and privileges
• Develop, manage and test back-up and recovery plans
• Ensure that storage and archiving procedures are functioning correctly
• Carry out capacity planning
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security
• Commission and install new applications and customize existing applications to make them fit for purpose. Apply Oracle Patches
• Manage the security and disaster recovery aspects of a database
• Install and configure WebLogic domains and performance monitoring
• Install WebLogic patches, service packs, etc.

• Involve with ATM Core team to implement ATM, Mobile banking and other payments platform projects.
• Manage, monitor, and report ATM, Mobile banking and other e-channels availability and stability.
• Daily operation including user management (user creation, edit and delete), technical support, reporting, EOD and import or export file.
• Implement configuration and parameter setting in CMS and Terminal
• Manage and control ATM, Mobile banking and other e-channels standard security, policy, procedures and guideline to ensure ongoing maintenance of platform security.
• Work with core banking team for report consolidation, process flow and troubleshoots support.
• Work with DBA team to upgrade and test switching system as required from software vendors to ensure that software is up to date with security compliance.
• Work with business department to develop products, reports, testing and other services with ongoing business requirements.
• Work with CMS vendor to test new product and fix issue
• Work with branch staff to perform maintenance and fix issue
• Solve issues related to responsible system on helpdesk tasks.
• Create user manual/internal process of ATM/POS, MB/IB and other e-channels.
• Coordination with business department response to ATM and Mobile banking compliant, security, issue and other services related.
• Ensure ATM and Mobile banking service management standard are met with service management process are followed
• Work with risk department to manage disaster recovery and business continuity plan to ensure compliance to all of system and alignment with ongoing business requirements.
• Develop the report to support all existing systems (Backend and Frontend).
• On time support troubleshooting on reports and related in-house systems